EU Customers and Brexit
Important notice for EU customers from CVP
CVP remains open for trading with the EU.
We value our EU customers and are keen to maintain our partnership with you and continue providing the excellent levels of expertise, customer service and value that you’re used to.
We are developing a simple web tool which will allow you to calculate what duties - if any - and which taxes will be applicable to your purchase. This will enable you to make an informed choice; whether to pay all costs (e.g. including products, shipping, duties and local VAT) upfront (e.g. using Delivered at Terminal Paid IncoTerms) or just pay for your goods and shipping through CVP and pick up the additional costs (e.g. duties and taxes) yourself. More information on the web tool will be available soon.
In the meantime, to minimise errors, we will ship your order on a Delivered at Place (DAP) basis whereby your costs with CVP include the products and shipping and the responsibility to pay any import duties and local VAT remain with you.
We hope to have the calculator tool ready soon to make this process as easy as possible, however if you want to speak to one of our team to help you understand if any duties will be applicable, or assist with any questions or concerns, please call 0208 380 7400 or talk to one of our experts on our live chat.
FAQs
I thought that the UK had a FTA with the EU – why might we still have to pay import duties?
How come we have to pay VAT locally now?
So am I paying more for my items by buying from CVP in the UK?
How do I find out what the import duties could be?
Duties & Taxes
Duty, VAT and other relevant Taxes may apply in accordance with the laws and import regulations of your destination country (e.g. where we are shipping your goods to).
These fees are typically based on destination, item type/classification, and country of origin, manufacture or assembly.
If you choose to pay/handle these charges yourself you will pay CVP for the cost of goods and shipping to your destination only and will be charged separately for any import duties, VAT etc (this is the default position whilst we develop our online tool). If you choose to have CVP handle this payment for you we’ll work out any pre-pay the import duties, VAT etc for you and there’ll be no additional charges or fees due upon delivery.