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Website

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Does your website store cookies?

Yes we store cookies and we require them for the website to properly work as we need to store who you are - no personal data is being stored. You can see our cookie policy here.

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I'm getting too many emails from CVP, how can I unsubscribe?

You can manage your email subscription here.
Each email from us contains an unsubscribe link in the footer.

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How do I cancel an event that I'm booked to?

Thre should be a link in the email you received after you've made booking. If you can't find it, or if it's on short notice - please call us on 0208 380 7400.

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Will my personal information be saved securely?

We do not store your credit card information. Everything else is stored on a secure server.

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Can I share my account with colleagues?

Actions taken on the account are done in your name. If you trust the person you want to share account with, go ahead.

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Do I need special software to use CVP website?

You just require a modern browser such as Chrome, Opera, Safari, Firefox, Edge and many others. If you don't know what browser you have you can check it on google browser check

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Does CVP have social media pages?

Yes, our official social pages are: twitter, Youtube, facebook, Instagram - we also have a blog on what's going on in CVP. The links to those pages are in our website footer. You can quickly browse them all with our CVPLive page.

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Does the website have a mobile version?

Our website is responsive - which means it will adapt to your device, browser and screen size - but if you wish you can also use our iOS or Android mobile apps.

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Does your website have an app?

Yes we do have an Android and iOS apps of our store - those can be used on a phone and tablet devices.

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How can I view and update my account details?

You can manage your account here.

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How do I create an account?

You can create an account by going to our register page or by proceeding with your order - account is generated for your email automatically.

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How often is the CVP website updated?

We have a full time in-house team who are constantly updating our website in order to provide our customers with the best possible information and shopping experience.

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I didn't receive a confirmation email after I've placed order, what should I do?

Please, Check spam folder. Wait, If you didn't anything after couple of hours - please call us on 01527 851 852.

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I have forgotten my password, how to reset it?

Please click forgotten password under the login form here.

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I have requested a password reminder for my account and haven't yet received it?

Please check spam filter/spam folder in your email client. If it is not there please contact our webmaster webmaster@cvp.com or 01527 851 852

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Is it free to have an account on CVP?

Not counting in your Internet provider costs. Yes it's absolutely free to have an account and use our website.

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What do I do if I found a technical fault with the site?

Please contact our webmaster webmaster@cvp.com or 01527 851 852.

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What if I forget my password?

If you have forgotten your password, please enter your email at our 'Forgotten Password' page and our system will email you a new one.

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Where can I find your terms and conditions and other policies?

Click here to find our terms and conditions among other policies.

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Where can I write a review about your website?

Its best to use trustpilot review system as we have most of reviews there.

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