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Panasonic Half Rack Recorder

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Panasonic AJ-PD500EJ (AJPD500EJ, PAN-AJ-PD500EJ, PANAJPD500EJ) P2 HD Half rack recorder with native AVC-ULTRA recording

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45073
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panasonic_pan-aj-pd500ej / AJ-PD500EJ

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£11,649
€13,063.61

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Panasonic AJ-PD500EJ (AJPD500EJ, PAN-AJ-PD500EJ, PANAJPD500EJ) P2 HD Half rack recorder with native AVC-ULTRA recording
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Product Details

Overview
Panasonic AJ-PD500EJ (AJPD500EJ, PAN-AJ-PD500EJ, PANAJPD500EJ) P2 HD Half rack recorder with native AVC-ULTRA recording. Panasonic AJ-PD500EJ (AJPD500EJ, PAN-AJ-PD500EJ, PANAJPD500EJ) Half Rack Recorder with MICROP2 slots, AVC-ULTRA 1080/50p Recording with 24-bit, 16-Channel Audio,High Resolution Proxy Recording AVCHD Playback Options
This P2HD recorder supports today's network-based workflow while interfacing with conventional broadcast systems. It's the first recorder to provide microP2 card slots to dramatically reduce media costs, together with ordinary P2 card slots. Recording codecs from the AVC-ULTRA*1 family include AVC-Intra100/50 and AVC-LongG, which appears for the first time in this model, ensure high-quality images and low-bit-rate (50/25/12*2/6*2 Mbps) operation. Lower-rate AVC-Proxy*3 recording enables previewing, metadata input, and playlist editing*2 over a network. In addition to handling DVCPRO HD/DVCPRO50/DVCPRO/DV codec recording, optional functions support AVC-Intra200 codec recording,*2 with images and sounds that approach uncompressed master quality, and AVCHD playback.*4 The 3U half-rack size unit...
Included in box
  • 1x Panasonic, AJ-PD500EJ Half Rack Recorder.
  • 1x AC Cable
  • 1x Manual (CD-ROM)

About the Panasonic Half Rack Recorder

Panasonic AJ-PD500EJ (AJPD500EJ, PAN-AJ-PD500EJ, PANAJPD500EJ) Half Rack Recorder with MICROP2 slots, AVC-ULTRA 1080/50p Recording with 24-bit, 16-Channel Audio,High Resolution Proxy Recording AVCHD Playback Options

This P2HD recorder supports today's network-based workflow while interfacing with conventional broadcast systems. It's the first recorder to provide microP2 card slots to dramatically reduce media costs, together with ordinary P2 card slots. Recording codecs from the AVC-ULTRA*1 family include AVC-Intra100/50 and AVC-LongG, which appears for the first time in this model, ensure high-quality images and low-bit-rate (50/25/12*2/6*2 Mbps) operation. Lower-rate AVC-Proxy*3 recording enables previewing, metadata input, and playlist editing*2 over a network. In addition to handling DVCPRO HD/DVCPRO50/DVCPRO/DV codec recording, optional functions support AVC-Intra200 codec recording,*2 with images and sounds that approach uncompressed master quality, and AVCHD playback.*4 The 3U half-rack size unit houses a wide range of interfaces, including Gbit Ethernet LAN, USB 3.0 (HOST), parallel remote, and RS-422A, while easy use is assured by JOG/SHTL/MENU dial operation. AC/DC power operation enables versatility — from outdoor use to mounting in an OB van or studio installation — for a wide range of broadcast applications.

 the AJ-PD500, P2 HD recorder has native AVC-ULTRA recording and built-in microP2 card slots. Its range of format choices (including AVC-LongG as standard, and AVC-ULTRA Class200, AVCHD playback and proxy recording as options) and array of professional input/outputs make the PD500 ideal for use in reality television, long-form documentaries, live events, satellite facilities, news trucks, and as a redundant playback/record device in news facilities. 

The PD500’s other powerful features include an intuitive, multi-control jog dial; native 24p recording, a super-fast USB 3.0 interface; and 24-bit four-channel digital audio, two-channel analog audio. Panasonic’s AVC-ULTRA offers master-quality and/or low-bit-rate 10-bit, 4:2:2 recording in Full HD to meet a variety of user needs from mastering to transmission. AVC-LongG, designed for applications where file size is critical, offers 10-bit, 4:2:2 sampled recording in a much smaller file size, saving storage cost and transfer times over MPEG-2 while maintaining equal or better video quality. 1080p recording at 50 frames per second is added to existing AVC-Intra compression modes, and also affords 24-bit, 16-channel audio. For ultra high-end mastering and mezzanine workflows, the Class200 option will produce visually lossless compression, ideal for migrating current HD tape masters to a file-based format without degradation, and with a far smaller file size than many platform-specific mezzanine formats.
 
The PD500 has two built-in slots for Panasonic’s new microP2 cards, which have an SD card form factor (see separate news release). The PD500 also has two standard P2 card slots[1], as well as an SD card slot for proxy/metadata and AVCHD Playback (option). 12V battery-operated, the PD500’s rugged, half-rack design holds up to the demands of field production, yet at under 2kg it is small and light for easy transport.
 
With AVC-Intra 100/50 record/playback as well as AVC-LongG, the PD500 makes 10-bit, 4:2:2 master-quality video versatile, cost-effective and portable. This ultra-reliable, dedicated deck allows users to play back and review footage on its 3.5-type, 16:9 LCD screen; manage clip files and metadata; record full resolution, 10-bit quality content from a wide range of Panasonic and non-Panasonic cameras via its HD-SDI input; and back up data onto hard disk drives.
 
The PD500 offers native 24p 1080 recording and 1080/24PsF input/output. The recorder supports a broad range of high definition and standard definition recording formats including 1080 at 60p/50p/60i/50i/25p/24p; 720 at 60p/50p/24p; and 480/60i; 576/50i in the optional DVCPRO50, DVCPRO and DV codecs. The unit plays back HD/SD content automatically (no need to change settings) and is internationally operable in 50Hz or 60Hz.
 
The PD500’s “SuperSpeed” USB 3.0 host interface permits super-fast transfer rates of up to 4.8Gbps. This allows users to easily transfer content to low-cost hard disk drives or solid-state drives for a fast and safe deliverable to clients. When attached to a computer, the USB device mode allows the PD500 to become a two-card microP2 or P2 drive. In addition, users can connect a hard drive to the PD500, allowing the preview of non-real-time content. This functionality allows for the confirmation of content copied to a drive, and for the reviewing of previously-shot content on a drive.
 
The recorder’s HDMI output enables the transmission of uncompressed digital data to an array of consumer playback devices (video projectors, digital televisions). The deck offers an RS-422A control, thereby allowing it to be controlled as a video source by nonlinear editing systems and colour correction systems. The PD500 features wired connection ability and Gigabit Ethernet. The PD500 also includes audio I/Os, headphone jack and speaker, timecode in/out and a reference sync input.
 
Additional valuable features include up/down conversion, a USB keyboard connection for easy metadata input, waveform and vectorscope display functions, and a selection from many functions for allocation to six user buttons.
 
In addition to the standard high-resolution proxy recording and AES/EBU four channel 24-bit audio, there is the option to playback AVCHD content.

General
Power Source:
AC 100–240 V, 50 Hz/60 Hz, 45 W
DC 12 V, 3.6 A (included option)
Operating Temperature: 0 °C to 40 °C (32 °F to 104 °F)
Operating Humidity: 10 % to 80 % (no condensation)
Storage Temperature: –20 °C to 50 °C (–4 °F to 122 °F)
Weight: 3.65 kg (8.05 lbs) (main unit only)
Dimensions:
210 mm (W) x 125.5 mm (H) x 253 mm (D)
(8-9/32 inches × 4-15/16 inches × 9-31/32 inches)
(not including the Handle, set foot, knob and terminal)
Recording Media: P2 card, microP2 card
Recording Formats:
AVC-Intra200 (option)*1
AVC-Intra100/AVC-Intra50/
AVC-LongG50/AVC-LongG25/AVC-LongG12*1
AVC-LongG6*1
DVCPRO HD/DVCPRO50/DVCPRO/DV (selectable)
Proxy:
File Format:MP4 (ISO/IEC14496 standard),MOV (QuickTime format)
Video Compression Formats:
MPEG4 Simple Profile,
H.264/AVC Baseline Profile,
H.264/AVC High Profile
Audio: AAC-LC, Linear PCM
Video Recording Signals:
1080/59.94p
1080/50p
1080/59.94i
1080/50i,
1080/29.97p*1
1080/25p*1
1080/24p*1
1080/23.98p*1
720/59.94p*1
720/50p*1
480/59.94i
576/50i
Audio Recording Signals:
AVC-Intra200 (option)*1 48 kHz 24 bit 16 CH
AVC-Intra100/AVC-Intra50:48 kHz 24 bit 8 CH,48 kHz 16 bit 8 CH
AVC-LongG50/AVC-LongG25:48 kHz 24 bit 8 CH
AVC-LongG12*1 48 kHz 24 bit 4 CH
AVC-LongG6*1,48 kHz 16 bit 2 CH
DVCPRO HD:48 kHz 16 bit 8 CH
DVCPRO 50/DVCPRO: 48 kHz 16 bit 4 CH
Video Specification (Digital Video)
Sampling Frequency:
AVC-Intra200 (option)*1
AVC-Intra100/AVC-LongG50
AVC-LongG25/DVCPRO HD
(59.94 Hz) Y: 74.1758 MHz, PB/PR: 37.0879 MHz
(50 Hz) Y: 74.2500 MHz, PB/PR: 37.1250 MHz
AVC-Intra100/AVC-LongG25
(1080/59p) Y: 148.3516 MHz, PB/PR: 74.1758 MHz
(1080/50p) Y: 148.5000 MHz, PB/PR: 74.2500 MHz
DVCPRO50 Y: 13.5 MHz, PB/PR: 6.75 MHz
DVCPRO Y: 13.5 MHz, PB/PR: 3.375 MHz
Quantizing:
AVC-Intra200 (option)*1
AVC-Intra100/AVC-Intra50/
AVC-LongG50/AVC-LongG25: 10 bit
AVC-LongG12*1
AVC-LongG6*1
DVCPRO HD/DVCPRO50
DVCPRO/DV: 8 bit
Video Compression Methods:
AVC-Intra200 (option)*1
AVC-Intra100/AVC-Intra50:
MPEG-4 AVC/H.264 Intra Profile
AVC-LongG50
AVC-LongG25
AVC-LongG12*1
AVC-LongG6*1: MPEG-4 AVC/H.264 High Profile
DVCPRO HD:DV-Based Compression (SMPTE ST 370)
DVCPRO50/DVCPRO:DV-Based Compression (SMPTE ST 314)
DV:DV Compression (IEC 61834-2)
Color Sampling:AVC-Intra200 (option)*1/AVC-Intra100/AVC-LongG50
AVC-LongG25Y: PB: PR = 4: 2: 2
Resolution:
AVC-Intra200 (option)*1
AVC-Intra100
AVC-LongG50
AVC-LongG25
AVC-LongG12*1
AVC-LongG6*1:
1920 x 1080 (1080/59.94i, 1080/50i)
1280 x 720 (720/59.94p, 720/50p)*1
AVC-Intra100,AVC-LongG25:1920 x 1080,(1080/59.94p,1080/50p)
AVC-Intra50:1440 x 1080,(1080/59.94i,1080/50i)960 x 720, (720/59.94p,720/50p)*1
Audio (Digital Audio)
Sampling Frequncy:48kHz (synchronized with video)
Quantizing:
AVC-Intra200 (option)*1/AVC-LongG50/AVC-LongG25/
AVC-LongG12*1:24 bit
AVC-Intra100/AVC-Intra50:24 bit/16 bit (selectable)
AVC-LongG6*1/DVCPRO HD/DVCPRO50/DVCPRO/DV: 16 bit
Headroom: 12 dB/18 dB/20 dB (selectable)
De-emphasis: T1=50 μs, T2=15 μs (auto on/off)
Video Input
Reference Input: BNC x 1, Auto switching of black burst/HD 3-value sync
SDI Input: BNC x 1
Video Output
Monitor Output: BNC x 1, SD analog composite
Reference through Output: BNC x 1
SDI Output: BNC x 2 (HD/SD switchable)
SDI Monitor Output: BNC x 1 (HD/SD switchable)
HDMI Output*2:HDMI x 1 (HDMI TypeA terminal), VIERA Link not supported
Audio Input
Analog Input: XLR x 2 (CH1, CH2)
Digital Input: BNC x 2 (CH1/2, CH3/4), AES/EBU Format
SDI Input: BNC x 1
Audio Output
SDI Output: BNC x 3
Analog Output: XLR x 2(CH1, CH2), Monitor Output (L/R) switchable
Digital Output: BNC x 2(CH1/2, CH3/4), AES/EBU Format
Headphone Output: φ3.5 mm Stereo Mini Jack x 1, 8 Ω, variable level
HDMI Output: 2 channels (linear PCM)
Internal Speaker: Round × 1 (monaural)
Other Input and Output
Time Code Input: BNC x 1, 0.5 V [p-p] to 8.0 V [p-p], 10 kΩ
Time Code Output: BNC x 1, low impedance, 2.0 V ±0.5 V [p-p]
REMOTE: D-SUB 9 pin x 1, RS-422A Interface
PARALLEL REMOTE: D-SUB 15 pin x 1
LAN: RJ-45 x 1, 1000BASE-T/100BASE-TX/10BASE-T
USB Host: USB3.0 HOST (TYPE A) x 1
USB Device: USB2.0 DEVICE (TYPE B) x 1
Keyboard*3: USB2.0 (TYPE A) x 1 (maximum 100 mA)
  • AVC-ULTRA Codec Family : AVC-Intra 50/100, AVC-LongG50/25/12/6, DVCPRO HD 50/25 (Std)
  • AVC-Intra-200 (Option)
  • 1080/59.94i, 59.94p, 24,23.97,720/59.94p, 480/59.94i, 1080/50i, 50p, 25p, 720/50p, 576/50i
  • AVCHD Playback (Option)
  • 2 x P2 & 2 x microP2 card slots - simulatenous record (AVC-LongG only)
  • 3G-SDI, HD-SDI & HDMI I/O
  • 2 Ch Analogue & 4 Ch AES/EBU I/O, 24bit REC 16/24bit switchable

 

First Standard-Equipped AVC-ULTRA Codec

From mastering to streaming, the image quality and bit rate can be selected to match the application. Panasonic's professional A/V codec family, AVC-ULTRA, is provided as standard equipment for the first time ever, to meet the particular needs of broadcasting and image production.

AVC Intra

An intra-frame compression method that is highly suited to image production. In addition to the conventional AVC-Intra100/50, an optional AVC-Intra200 codec will be available.*1 With superb images that approach uncompressed quality and 24 bit audio, it offers a level of quality that meets the needs of mastering and archiving.

AVC LongG

An inter-frame compression method that achieves high-quality HD recording at a low bit rate. Ideal for providing on-air content direct from the shooting location and for workflows using content transferred over the internet. Four bit rates are available: AVC-LongG50/25/12*1/6*1 Mbps. AVC-LongG25 provides 10 bit/4:2:2 quality at a bit rate of approximately 25 Mbps

AVC Proxy

Low bit rate, high resolution, high sound quality proxy video (Quick Time/ H.264) is also recorded with the actual data, also includes metadata for efficiant offline editing.

Network solutions

The low rate AVC-Proxy and AVC-LongG6 codecs are well suited to high-speed workflows using LAN or the internet. There image and sound quality is high enough for use as a direct broadcast source for breaking news over the internet. They also allow images to be clearly confirmed for offline editing, to greatly streamline the workflow. The AJ-PD500 features a Gbit Ethernet Lan terminal, FTP client function, and FTP/Samba server function for file transfers over LAN or the internet. An HTTP server function can also be accessed from the web browser to provide the following solutions:

Proxy Preview: AJ-PD500 clips can be displayed as thumbnail images on a PC or Mac for previewing and streaming proxy images.

 Metadata Editing: The metadata on AJ-PD500 clips can be searched and edited (or input) on a PC or Mac. The actual data and proxy data both share the metadata, so the edited results can also be reflected in the actual data.

Playlist Editing: Playlists can be edited and saved. They can also be played, SDI output, and copied using a web application. After editing the playlist on location or over the internet, proxy-image news flashes can be transmitted from the playlist*. Then, the actual data can be FTP transferred or carried to the studio, and the previously sent playlist can be used for SDI output of program footage. Maximizing network functions helps to streamline and speed-up the workflow.

Standard-Equipped microP2 Card Slots

The AJ-PD500 is the first recorder to come with two slots for the microP2 card, the new broadcast-use memory card downsized to match the size of a conventional SD memory card.

microP2 card: While inheriting the high reliability of the P2 card and maintaining the large capacity of 64 GB,*1 the microP2 card was greatly downsized to match the size of an SD memory card, thus resulting in a considerable reduction in cost.

Content Protection System (CPS): A new security function featured on the microP2 card. The content recorded on the card is locked with a password to protect against unauthorized access. This prevents data from being stolen and enables secure media control.

P2 Card Slots: Two conventional P2 card slots can be used.*2 
Highly Mobile and Reliable: The microP2 and P2 cards are highly resistant to temperature changes, dust, impacts, and vibration, and there are no worries about condensation, head clogging, or dropout as there are with VTR systems. Data is recorded onto empty card spaces, so there is no need to search for the beginning and ending of recorded portions. There is also no danger of mistakenly recording over existing data.

Broadcast Functions and Versatile Interfaces in a 3U Half-Rack Size.

AVCHD Playback* and DVCPRO Series REC/Playback

AVCHD playback* and recording with DVCPRO Series codecs (DVCPRO HD/DVCPRO50/DVCPRO/DV) are supported. A wide range of needs can be met for different users by selecting and adding to the system.

AVCHD Playback*: Mounting the optional AJ-YCX500G AVCHD Codec Board allows use of a variety of AVCHD and other broadcast content.

DVCPRO Series Codec Recording: Record/Playback with DVCPRO HD, DVCPRO50, DVCPRO, and DV codecs. For SD images, both NTSC (480i) and PAL (576i) systems are supported.

* Optionally available. Playback of all files recorded by AVCHD equipment cannot be guaranteed.

High-Quality 24 bit Audio Recording

High-quality 24 bit digital audio* recorded by AVC-Intra and AVC-LongG codecs is supported. Recording and playback of 48 kHz/24 bit/16 channel audio is possible with the AVC-Intra200 codec (an optional function scheduled for release in the near future).

*To play video clips recorded with 24 bit audio, use a 24 bit compatible P2 device or P2 viewer. A P2 device that is not 24 bit compatible will display the clip number in red, and playback will not be possible. A P2 viewer that is not 24 bit compatible will not produce normal sound. Use the latest P2 viewer version. For current information on 24 bit compatible P2 devices and P2 viewers, see the Service and Support section of the Panasonic website (http://panasonic.biz/sav/).

Multi-Functional Recording with Two Pairs of Card Slots*1

In addition to being able to selectively or continually record onto two card slots each for microP2 and P2 cards, a host of exclusive memory card recording functions are available.

Hot-Swap Rec: Thanks to the two card slots, you can hot-swap P2 cards for continuous non-stop recording. With multiple cards you can record for hours without interruption.
Simul Rec (AVC-LongG Only)*2: The same data can be recorded simultaneously onto microP2 and P2 cards to provide a very safe recording mode.

Auto Rec*2: This mode automatically starts recording in response to SDI video input.

Loop Rec: This is an endless recording mode in which older data is overwritten by newer data. When used with cameras for time-sensitive information gathering, like weather and news reporting, the Loop Rec mode holds the latest video data for a predetermined time period.

*1: Continuous recording cannot extend over both microP2 and P2 cards. 
*2: Available in the near future.

Text Memo, Shot Marker and Metadata

Text Memo: When recording or previewing a clip, you can attach a memo (similar to a bookmark) at a desired location (up to 100 locations on a frame basis). The simplified editing function lets you copy a segment between memos and create a new clip. Text information can be added to a memo.

Shot Marker: During or after recording, you can mark each clip with OK, NG or another designation.

Clip Metadata: This function lets you browse and edit metadata, such as the name of the camera operator and reporter, shooting location and text memos. Metadata files can be uploaded from an SD/SDHC/SDXC card.

USB Keyboard Connection

The USB 2.0 keyboard terminal lets you connect an ordinary USB keyboard for easy metadata text input. A software keyboard is also provided.

Gamma Conversion for Cinema Production

This function converts images recorded by a VariCam or images recorded in the Film Rec mode of the AJ-HPX3100 to achieve the same kind of film-like look as the Telecine 5 or Telecine 6 mode of the AJ-GBX27G HD Gamma Corrector. It can also convert to the Cineon curve for film recording.

Thumbnail, Ordinary Image and Waveform Display on an 8.76 cm (3-1/2 inches) LCD

Thumbnail Display: Thumbnail images can be freely arranged for display, allowing instant playback, deletion or copying of selected clips.

Image Full-Screen Display: Allows use as a recording or preview monitor.

WFM: The AJ-PD500 has waveform and vectorscope display functions for the playback or input video signal on the LCD monitor. It can also display on Video Out and SDI Out.

Versatile Playback Functions

Auto Playback*: This automatically detects the codec for each video clip to play back and output.

PB Position Selection: This lets you select the playback position when playing from a thumbnail image. You can select from three different options: Previous playback position, thumbnail time code position, or the beginning of the clip.

One-Clip Playback: This convenient function lets you play only one clip with one-touch operation.

Repeat Playback: This plays the selected clip (single or multiple) repeatedly.

*Available in the near future.

Multi-Control Dial

In addition to VTR-like Jog and Shuttle playback, this dial lets you scroll when setting Menu items, and easily set the audio level.

User Buttons/User Files

Functions can be freely allocated to the six user buttons. These settings are saved internally and protected when the power is turned off. They can also be easily checked on a diagnostic display*. A user file containing the settings can be saved onto an SD/SDHC/SDXC card.*Available in the near future.

Up/Down/Cross Convert Playout

The AJ-PD500 can convert down from HD to SD during playback. It also features an aspect conversion function.

USB 3.0 Interface Allows High-Speed Transfers

USB 3.0 (Host): AVC-LongG25 codec files can be copied to external storage*1 at approximately 12 times faster than real time.

USB 2.0 (Device): Device mode allows use as a P2 card drive for a PC (nonlinear editor).

Playback from External Storage: P2 MXF files in external storage can be displayed as thumbnails and played back.*2 P2 audio playback is uninterrupted by slow hard disk performance, or when vibration temporarily delays data reading.

*1: 2 TB or more cannot be used.
*2: Playback is based on disk drive performance, including spindle speed. Panasonic cannot guarantee smooth playback without dropped frames.

3G-SDI Input and Three 3G-SDI Outputs

3G-SDI input and three 3G-SDI outputs are standard features. This enables high-quality line recording from a video camera, switcher, etc. When connected to a camera recorder, Rec Start/Stop can be linked to the camera trigger. Super and thumbnail displays can be output.

Gigabit Ethernet LAN Port

The AJ-PD500 is provided with an Ethernet port (1000Base-T/100Base-TX/ 10Base-T) and features the following network functions. This enables the AJ-PD500 to connect to a network without using a PC for easy file transfers over the internet.

FTP Client Function: This function lets you connect the AJ-PD500 to an FTP server to send or receive clips to or from the FTP server.

FTP/Samba Server Function*: You can access the AJ-PD500 from a PC via a LAN to upload or download files.

HTTP Server Function*: You can view thumbnails and metadata from a PC.

* Available in the near future

AES/EBU Digital Audio Input/Output

AES/EBU digital audio (4 channel, BNC terminals) input/output is a standard feature for interfacing with digital audio devices and digital VTRs.

Parallel Remote (15 Pin) Terminal

A 15 pin parallel remote terminal with function assign-ability lends flexibility to user system designs

HDMI Digital HD Output

The AJ-PD500 features an HDMI output terminal*, the next-generation interface for HD images and sound. This provides digital output for a wide variety of both professional and consumer devices.

 * An optional adaptor cable may be necessary for connecting a professional monitor

RS-422A Remote

The AJ-PD500 also features the same RS-422A remote terminal (9 pin) that is found on many broadcast VTRs, allowing it to be controlled as a player by an external editing controller.

Analog Input/Output Terminals

The AJ-PD500 has Ref input, analog video monitor (composite) output,* XLR analog audio inputs/outputs (Ch 1/Ch 2), time code input/output, and a headphone output jack.

* This is not output when the system frequency is 24 Hz.

Compact, Lightweight Design,AC/DC Power Supply, and Built-in Speaker

Compact, 3U half-rack size and light weight of approximately 3.65 kg (8.1 lbs) are ideal for OB van use.

AC/DC power supply. Compatible with 100-240 VAC power and 12 VDC battery drive for both studio and field use.

A built-in front speaker enables audio monitoring.

Documentation
1.99 MB- 16-10-2013

FREQUENTLY ASKED QUESTIONS

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