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CVP Job Listings

Web Content Administrator

Listed: 06/04/2017
Start date: ASAP
Job Type: Permanent / Full Time
Job Location: Studley, Warwickshire
Salary: 14,500-16,000
Key Skills Needed: Data Entry, Literacy, Numeracy, Accuracy, Adobe Photoshop, Organisational skills

About CVP –

 

We have been growing since 1986 with offices in Studley, Brentford, London, Glasgow, Manchester and Cardiff.  

 

We are passionate about all things Cine, Video and Photo. We’ve been in the business a long time and work hard to really understand our customers’ needs, so we can deliver first class service – and the right solution, whether that’s a compact camera or a complete studio system. Or even just some good advice. From our engineers who keep stuff working to our sales support team whose job is to look after our customers, to our highly skilled systems guru’s, to our online team - we’re here for them. 

 

Web Content Administrator - Job description

The Web Content Administrator will report to the Web Category Specialist and ultimately the Web Content Team Leader and will be responsible for a range of administrative and creative tasks associated with the accurate listing, representation, display and sale of products and services on www.cvp.com

 

Responsibilities will mainly focus onassisting in listing, cataloguing and displaying content (product listings, price catalogues, images, descriptions etcon cvp.com in a professional, brand relevant and timely manner. The role involves high volumes of Data Entry. More specifically, responsibilities will include;


1)      Accurately listing product lines and checking pricing. Using Excel to check, list and copying pricing.  Saving new and updated price catalogues in accordance with company process.  Communication of errors and inconsistencies with Team Leader.  Communicating accurate and up to date price lists with relevant CVP staff.

2)      Updating web pricing. Once familiar with product lines and pricing, the web content administrator will be responsible for helping with the regular updating of product, package and systems pricing on CVP’s website.  The Web Content Administrator will be responsible for checking that all updates have been completed and that the information displayed online is accurate and as intended reporting any discrepancies/errors to the Team Leaders.

3)      Updating and loading product/technical content. Sourcing, producing and uploading technical product data on to the website. Ensuring that product data remains accurate, relevant and up to date.  Checking existing product lines to ensure that data is current and accurate.  Reporting technical issues and errors/inconsistencies to Team Leader.

4)      Managing web product image libraries and content.  Working within the team to source, edit, display and manage web imagery.  Ensuring that web images are all of a suitable quality (e.g. high definition) and display all products in a relevant, interesting and professional way whilst maintaining CVP’s brand values.

 

Other Duties – as reasonably requested by the Web Content Team Leader

Desirable skills - Excellent literacy, numeracy and organisational skills are essential as is the ability to work as part of a team in a time pressured environment. Basic level abilities with Excel, Word (and Ms Office suite). Photoshop experience is an advantage - however training can be provided.

Apply Online for Web Content Administrator

Evaluation Repair Engineer

Listed:
Start date: ASAP
Job Type: Permanent, Full-Time
Job Location: Brentford, Middlesex
Salary: 25,000 - 34,000

Due to the continued expansion of our used and ex-demonstration equipment sales, we are looking to recruit an Evaluation Repair Engineer to work in our used and ex-demo support department.

 

This is a full time role which is ideally suited to a self-motivated, dynamic and conscientious team player with a passion for best practice in customer service, an interest in broadcast & video technologies and being a part of a progressive company. 

 

This is a full time role which will include responsibility for (this list may not be exhaustive):

 

Assisting in the engineering repair operations

 

  • Taking internal repair calls/emails
  • Covering internal sales communication channels, including;
    • Booking in repairs/equipment
    • Estimating costs/prices
    • Creating Purchase Orders to buy evaluated equipment
  • Logging activity on IT Systems and issuing returns numbers
  • Arrange courier collections where required
  • Helping with supplier repair returns
  • Maintaining, troubleshooting and repairing complex electronic, computer based, optical and mechanical broadcasting systems. Repairing and maintaining equipment in emergency and preventative situations.
  • Setting-up/configuring and operating various broadcasting equipment such as recording, video and editing equipment; checking equipment against specifications and tolerances for operational readiness; providing operational assistance/instruction to others as needed.
  • Testing and aligning new equipment prior to customer delivery and sign off.
  • Spot checking new equipment.

 

Assisting in the accurate upkeep of all used and ex-demo equipment

 

  • Taking 360 photos of used /demo and new products
  • Retesting stock prior to dispatch when required
  • Creating online evaluation forms for sales and web team
  • Testing Returned goods for restocking
  • Testing Demo equipment after return from demo

 

 

 

Desirable Core Attributes & Competences

 

Enthusiasm and Self-Motivation

A good Team Player

Strong problem solving skills

Ability to work to procedures and own initiative

Ability to work well under pressure

Innovative approach to new challenges

Logical and methodical thinker

Good interpersonal skills

Knowledge in maintenance, usage and design of technical broadcast equipment.

Skill in responding to operational/technical equipment problems.

Skill in both verbal and written communication.

Skill in repair of digital and computer systems.

NVQ or equivalent in Electronics, Broadcasting or related field.

 

If you feel that you would like to join our highly motivated and friendly team, then please don't hesitate in contacting us today. Alternatively you can apply online using the link below. 

Apply Online for Evaluation Repair Engineer

Internet Order Processing Clerk

Listed: 09/03/2017
Start date: ASAP
Closing Date: 30/03/2017
Job Type: Permanent, Full-Time
Job Location: Studley, Warwickshire
Salary: £15,000 - £16,000
Key Skills Needed: Customer service, order processing, computing skills, good telephone manner, orgainsed, methodical, calm under pressure

An opportunity has arisen for a E-commerce Specialist/Web Order Processor to join us at our Head Office in Studley, Warwickshire.

 

You’ll be an important part of our team, processing orders generated from our website (cvp.com), contacting and dealing with suppliers and customers by telephone and e-mail and making sure that their experience of buying from CVP is a great one.

 

You'll help CVP to hit its customer charter by same day dispatching 'in stock' orders (and updating our systems to reflect all aspects of this) and by liaising with our suppliers to ascertain an accurate delivery schedule and advise the customer accordingly when items aren't in stock. You may be responsible for procuring stock and raising purchase orders as required to fulfil orders for out of stock items and for liaising with suppliers to check the progress of existing orders so that we can keep our customers fully informed. 

 

You’ll get involved in (this list isn’t exhaustive)

 

  • Responsibility for inputting orders/data into our systems
  • Dealing with incoming enquiries received by phone, email and website.
  • Keeping in contact with customers to inform them of the progress of their orders
  • Issuing credits
  • Liaising with the warehouse team to check stock availability and order progress
  • Liaising with suppliers to check item availability and lead times
  • Working closely with the sales team, suppliers, manufacturers’ and of course customers.  It’s a fast paced, energetic and driven environment most suited to self-motivated, outgoing and organised candidates.

 

Your mission will be to deliver a first class service to our customers and to help us to improve our Trustpilot rating!

 

What we’d expect from you

 

Personable and friendly

Good team player

Able to work under pressure and to deadlines

Well-organised, able to multitask

Good interpersonal skills

Efficient and friendly telephone manner

Confident approach-able to adapt to a wide range of people and situations

Enthusiasm and Self-Motivation

Hard Working

Listening skills

Customer focused

Computer literate with Microsoft Office Skills and able to learn new technologies

 

Working hours are a work-life balance friendly 08:00 - 16:30 or 09:00 - 17:30 Monday to Friday.

 

Salary will be £15,000 - £16,000 per year (plus work place pension etc) 

 

Why CVP?

 

We’re the UK's No. 1 reseller of professional video, broadcast and photography equipment and understandably we're passionate about all things Cine, Video and Photo!  CVP has a fast moving & dynamic sales focussed environment servicing some big names in the broadcast industry including the BBC, ITV, the digital film industry and many of the UK's independent film and TV producers. We’ve been in the business a long time and work hard to really understand our customers’ needs, so we can deliver first class service – and the right solution, whether that’s a compact camera or a complete studio system. Or even just some good advice. From our engineers who keep stuff working to our sales support team whose job is to look after our customers, to our highly skilled systems guru’s, to our online team - we’re here for them. 

 

We have been growing since 1986 with offices in Studley, Brentford, London, Glasgow, Manchester and Cardiff and our ambition to continue to grow and develop the business is as strong as ever.



Apply Online for Internet Order Processing Clerk
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