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> SONY PS.DSR50.123.2

Sony PS.DSR50.123.2 Prime Support 1 Year Extension for DSR-50P DVCAM Portable VTR

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Cat no: sony_ps.dsr50.123.2
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Price Match Pledge

We pledge to match the price on most products offered by a UK based dealer that are selling officially imported or manufactured UK stock with full manufacturer warranty and is authorised to do so by the relevant manufacturer
Please fill out the form below with the details of where you have found the cheaper item.

Sony PS.DSR50.123.2 Prime Support 1 Year Extension for DSR-50P DVCAM Portable VTR £261.23 + VAT £313.48 inc VAT

CVP additional terms and conditions for price match.

Prior to the point of sale CVP will eneavour to match the price on most products subject (but not limited) to the following criteria:

  • The competitor must be UK based and an officially appointed dealer for the manufacturer of the goods in question
  • The competitor must have the goods in stock and available for purchase
  • The competitor's price can be verified in writing
  • The goods and level of after sales support on offer must be identical (model number must be identical with identical warranty)
  • We do not price-match eBay or Amazon sellers.

For further details please call us on 01527 854222.

Full Terms and Conditons can be found in our Terms of Service.

Sony PS.DSR50.123.2 Prime Support 1 Year Extension for DSR-50P DVCAM Portable VTR

Sony PS.DSR50.123.2 Prime Support 1 Year Extension for DSR-50P DVCAM Portable VTR

This Extension Agreement allows end-users to build on the Silver Support Agreement already in place to gain additional peace of mind as well as known cost of ownership for a further year. It brings all the benefits of Silver Support together for a total of 3 years.

This Extension product can be purchased at any time during the 2-year Silver Support's active period.

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    Cover for 3 years
    This Extension Agreement extends the life of the 2-year Silver Support Agreement by an additional year, therefore providing a total of 3 years Silver Support from the date of purchase of the unit.

    Specialist Telephone Support

    Available Monday to Friday, 0900 to 1800 CET (Central European Time) the fully trained team are available to provide expert advice on operation and to recreate customer issues using their own in-house system. They are also the first point of contact for any service requests.

    Collect, Repair and Return
    If there is a problem with your unit that the helpdesk are unable to resolve they will arrange to collect your unit, repair it and return it to you. The repair centre aims to return it to you within 7 working days from collection.

    Loan Unit

    In the unlikely event that the repair exceeds the targeted 7 days we will offer you the use of a loan unit for the remainder of the repair duration.

    European Coverage
    PrimeSupport are able to provide assistance in English, French, German, Italian, Spanish, Czech, Hungarian, Polish and Slovakian. They also have the flexibility to collect and deliver your unit to any address of your choice within the European Union, Norway and Switzerland.

    Friendly expert advice just a phone call away
    Our experienced support staff will not only guide you through the many features of the product but will also co-ordinate any service requests you may have during the contract life. You are safe in the knowledge that if anything goes wrong the helpdesk will be available to resolve the issue as quickly as possible.

    Resource Planning

    Any downtime in your equipment can lead to losses in revenue. This PrimeSupport Agreement ensures that losses are kept to a minimum by getting your product back up and running in as short a time as possible.

    Peace of mind for an additional year

    If your product develops a fault we'll take care of all the necessary shipping and repair arrangements, at no cost to you, for as long as the product is under contract.

    Sony guaranteed

    With all repairs taking place at our centralised repair facility you can be sure that the repairs have been undertaken by Sony engineers using the latest diagnostic and repair tools. And with our target to get the unit back to you within 7 working days, you can be back up and running quickly.

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