CVP.com
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Customer Reviews about CVP From Reviewcentre and Feefo

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
2230 Reviews
5/5
Very fast !
By Alexandre - 18th December 2014 (Feefo)
5/5
great service !
By Matthieu - 16th December 2014 (Feefo)
5/5
Absolutely fantastic service - could not have received goods any quicker!
By Kim - 16th December 2014 (Feefo)
5/5
Well packaged, great price and fast shipping.
By Brad - 16th December 2014 (Feefo)
4/5
Reasonable but a bit more expensive than others
By Richard - 16th December 2014 (Feefo)
5/5
Outstanding service. Exceptionally fast service.
By John - 15th December 2014 (Feefo)
5/5
You were literally the only store ON EARTH that had my product and you shipped it very fast to the U.S.
By Peter - 15th December 2014 (Feefo)
5/5
Quick Delivery, Simple site to use
By Mitchell - 15th December 2014 (Feefo)
5/5
Fast delivery, excellent service.
By Colin - 15th December 2014 (Feefo)
5/5
Fanastic service; the Petrol Bag harness I ordered arrived promptly and notification of delivery was very accurate. Already looking at other products to buy from CVP.
By Nicholas - 15th December 2014 (Feefo)
5/5
I was told the tripod I ordered was out of stock but when I mentioned it was a Christmas present for my father, who is an ex-professional photographer, Marisa managed to hurry things along and it was delivered within a couple of days. Thanks - you saved the day!
By Jonathan - 15th December 2014 (Feefo)
5/5
It was very easy to order and pay. We had our order delivered very quickly.
By Jennifer - 15th December 2014 (Feefo)
5/5
Excellent service and dispatch time.
By Chris - 15th December 2014 (Feefo)
5/5
Efficient and painless.
By Rupert - 14th December 2014 (Feefo)
5/5
Speed of delivery fantastic , and info everyday about progress of order was interesting and reassuring . . Even discovered it was being delivered by Gary !.
By Anne - 14th December 2014 (Feefo)
4/5
On products less than 1 year old you need to do free collection and return of products like jigsaw 24 not make me pay for courier. It could lose you sales going forward
By Darren - 14th December 2014 (Feefo)
5/5
Crazy fast delivery and really good prices!
By Joost - 14th December 2014 (Feefo)
5/5
Appreciated the communication throughout the delivery, made me feel safe as it is a present.
By Bianca - 14th December 2014 (Feefo)
5/5
It was easy to find the product, the price was okay, free delivery on everything would be a nice improvement. The dispatch was also very quick. Overall very pleased! Thanks.
By Milko - 13th December 2014 (Feefo)
5/5
Very quick and speedy delivery.
By Christine - 13th December 2014 (Feefo)
5/5
Quick and efficient service to be expected
By Joel - 13th December 2014 (Feefo)
5/5
Quick. Professional. Approachable. Reliable.
By Gavin - 13th December 2014 (Feefo)
5/5
Fast delivery and well priced product
By Michael - 13th December 2014 (Feefo)
5/5
Once again I have received the excellent service that I have come to expect from CVP – one reason why this company is always my first port of call when purchasing video or stills equipment. Just keep doing what you're doing!
By James - 13th December 2014 (Feefo)
5/5
Fantastic company.
By Emma - 13th December 2014 (Feefo)
4/5
generally very good service although delivery times can be very long
By Martin - 11th December 2014 (Feefo)
5/5
I was kept informed from beginning to end about my order.
By Christopher - 11th December 2014 (Feefo)
5/5
The
By Alexandra - 10th December 2014 (Feefo)
4/5
I found your website v easy to navigate and the process of ordering on-line was very straight-forward.
By Jean-Anne - 10th December 2014 (Feefo)
5/5
Great service Email so say exactly what was happening and when it would arrive. Well packaged. Also great avoiding Amazon!
By Gillian - 10th December 2014 (Feefo)
5/5
Sent on time and everything!
By Aasmund - 10th December 2014 (Feefo)
5/5
Happy customer, excellent and efficient service.
By Tobi - 9th December 2014 (Feefo)
5/5
Very quick delivery.
By Hans - 9th December 2014 (Feefo)
5/5
Great to deal with
By Matthew - 9th December 2014 (Feefo)
5/5
wery high service and very fast delivery.
By Lajla - 9th December 2014 (Feefo)
5/5
Needed this for an important shoot on Saturday but was told at 4:00pm the order arrived too late (14:30) on Thursday for a Friday delivery, Disappointed I prepared to try and use by old broken one. Arrived on Site Saturday to find my new Tripod waiting for me... Awesome service guys (and gals) This is what makes CVP a cut above the price was good too!
By Geoff - 9th December 2014 (Feefo)
1/5
Informed customer services of problem with device on arrival, after considerable testing, and sent emails requesting a response that never came. Stark contrast with my previous dealing with CVP.
By Paul - 9th December 2014 (Feefo)
5/5
Quick delivery and I was able to change the date at short notice. Very well packed
By Laura - 8th December 2014 (Feefo)
5/5
Very fast and professional service. Thanks
By Andrea - 8th December 2014 (Feefo)
4/5
Quick delivery. Competitive Prices.
By Mat - 8th December 2014 (Feefo)
5/5
Great
By Nick - 8th December 2014 (Feefo)
4/5
No problems, found the ability to check 'deliver to neighbour' while the van was en route to be very helpful
By Ken - 8th December 2014 (Feefo)
5/5
Excellent service would not hesitate to use again
By Pamela - 8th December 2014 (Feefo)
4/5
At first I had instant feedback when trying to track the products that were not delivered but after that I had to fend for myself through the complexities in France. In the end I send info (the correct number to call) to your team to better advise others
By Philippe - 8th December 2014 (Feefo)
4/5
Online check-out was a little quirky - got a cryptic error message which initially looked like a database error, but later figured out it was the website's way of letting me know I had forgotten to complete the "State/Province," field. Other than that, excellent!
By Derek - 7th December 2014 (Feefo)
5/5
Great price and quick delivery
By John - 7th December 2014 (Feefo)
5/5
Excellently packaged and faultless delivery
By Thomas - 7th December 2014 (Feefo)
5/5
Great website. Fast delivery.
By Jamie - 7th December 2014 (Feefo)
5/5
The item was shipped fast and the ordering process through the web-shop was easy.
By Jan - 7th December 2014 (Feefo)
1/5
It's was ment to be at before 12 delivery DPD did not deliver till 6:15 pm by witch point I was not abel to be in . Had to wate till the next day and subsequently had to cancel a shoot and and make my coustomer incredibly un happy .
By Mike - 7th December 2014 (Feefo)
5/5
Happy to read the explanation when the product was not yet in stock... and to see a day later the issue was solved
By Didier - 7th December 2014 (Feefo)
5/5
Fine.
By Nezih - 6th December 2014 (Feefo)
5/5
Great prices ! Fast response, good communication and very fast shipping!, Couldn't be happier
By Eric - 6th December 2014 (Feefo)
4/5
Quick delivery. Delivery cost very expensive compared to other uk companies
By Aideen - 6th December 2014 (Feefo)
5/5
Speedy delivery and great lines of communication letting me know the product was ordered, shipped etc
By Leigh - 6th December 2014 (Feefo)
5/5
Professional service. Items always very well packed to protect when in transit. Highly recommended.
By Stephen - 6th December 2014 (Feefo)
5/5
Good communication, prompt and efficient delivery.
By Graham - 6th December 2014 (Feefo)
5/5
CVP is really quick in delivering
By Janne - 6th December 2014 (Feefo)
5/5
Easy to deal with, great value for money and service
By Simon - 6th December 2014 (Feefo)
5/5
I don’t often say “brilliant service”, but it is fully justified in this case! Quick despatch, excellent communications and a very good price – I know where to look in future for video equipment. Thank you.
By Maurice - 4th December 2014 (Feefo)
4/5
Very good and fast service. Unfortunately, there are a lot less products available compared to B&H or in stock.
By Bernard - 4th December 2014 (Feefo)
5/5
Only one little thing with the delivery. Camera came on time but I sent a request for it to be delivered to my neighbour at number 8, which I asked them if they could take it in, which they said yes. My other neighbour brought the parcel over, he lives at number 9?
By Keith - 3rd December 2014 (Feefo)
5/5
Brilliant personable service and very helpful - be it on the phone or email, and nice quick delivery when you need a piece of kit at short notice.
By Lee - 3rd December 2014 (Feefo)
4/5
Cvp was very efficient and gentle customer service
By Victor - 3rd December 2014 (Feefo)
4/5
Prompt arrival of order very good.
By Jenny - 3rd December 2014 (Feefo)
5/5
It was the fastest service we ever had.
By Animavideo - 3rd December 2014 (Feefo)
2/5
Failure in communication resulted in my item not being despatched. When I chased it was rectified but failed to get processed for another 24 hours so another day was lost. It's a shame as everything else suggest that they are quite well run and organised. Mistakes happen but often we rely on prompt delivery as we base work around these items. Still hopefully this might help.
By Nicholas - 3rd December 2014 (Feefo)
5/5
Efficient, quick, well packaged
By Tim - 3rd December 2014 (Feefo)
5/5
Once again fast dispatch and a good price.
By Andrew - 3rd December 2014 (Feefo)
5/5
excellent Customer Service. rapid response, thank them
By Antonios - 3rd December 2014 (Feefo)
1/5
My order was late, they never replied to my 3 emails. I will not be ordering from them again.
By Sebastien - 3rd December 2014 (Feefo)
1/5
Dissapointed on 3 seseparate occasions now when it comes to customer service and delivery. Some products apparently in stock yet not once ordered and still waiting. Verbally promised an urgent item by our required date yet obviously lied too and now missed deadline.
By Jonathan - 3rd December 2014 (Feefo)
5/5
First rate company, excellent pricing, very efficient communications via email, and super fast delivery to half way around the world, NZ!
By Lewis - 3rd December 2014 (Feefo)
5/5
exellent stuff for good prices, surprisingly cheap and fast shipping
By Renars - 2nd December 2014 (Feefo)
5/5
Excellent service. Item was received in under 20 hrs from time of order.
By Paul - 2nd December 2014 (Feefo)
5/5
very happy with your service
By Karrar - 2nd December 2014 (Feefo)
5/5
Delivered next day, good communications, no problems at all.
By Gary - 2nd December 2014 (Feefo)
5/5
Great service and swift delivery as ever
By Stuart - 2nd December 2014 (Feefo)
4/5
Fast turnaround. Slight damage to box though
By Martyn - 2nd December 2014 (Feefo)
5/5
clear website. good communications
By Mark - 2nd December 2014 (Feefo)
5/5
Quick and reliable!
By Martin - 2nd December 2014 (Feefo)
5/5
My first dealing with CVP and I wouldn't hesitate to use them again, very helpful on the phone and excellent communication and service.
By Trevor - 1st December 2014 (Feefo)
5/5
quick and reliable
By Hamduni - 1st December 2014 (Feefo)
5/5
Good communications, prompt delivery. Couldn't really do better.
By Keith - 30th November 2014 (Feefo)
5/5
Item arrived in perfect conditions and on time. Very pleased thank you
By czn - 30th November 2014 (Feefo)
5/5
I ordered it. It arrived on time and in good condition.
By Peter - 30th November 2014 (Feefo)
5/5
The service is exactly what you want.
By Andrew - 30th November 2014 (Feefo)
5/5
Good surprise with the short delivery. Excellent packaging.
By Jean - 30th November 2014 (Feefo)
5/5
great service...fast and reliable
By Edward - 30th November 2014 (Feefo)
5/5
Brilliant, quick delivery and best price available!
By Grant - 30th November 2014 (Feefo)
5/5
great service
By Dona - 29th November 2014 (Feefo)
5/5
Very quick delivery, friendly UK customer service who actually are interested in what they are selling. They get my business
By Martin - 29th November 2014 (Feefo)
5/5
Order went through very somoothly and delivery time was excellent
By David - 29th November 2014 (Feefo)
5/5
Very fast and professional
By Ewan - 29th November 2014 (Feefo)
5/5
great Service, always good to shop with CVP
By Nuno - 27th November 2014 (Feefo)
5/5
Easy company to deal with
By Philip - 26th November 2014 (Feefo)
5/5
Very helpful service. My CF card stopped working and CVP offered to collect and check the card. If faulty, it will be replaced.
By Carlos - 26th November 2014 (Feefo)
5/5
A+++++
By Mostafa - 26th November 2014 (Feefo)
5/5
Extremelly fast delivery for reasonable price. Very good expirience.
By Michal - 26th November 2014 (Feefo)
5/5
Quick delivery which is important and the item in stock!
By Stuart - 26th November 2014 (Feefo)
5/5
Simple amazing! Great customer service and very fast delivery even with Dhl economy :)
By Antimo - 25th November 2014 (Feefo)
2/5
Good prices, good availability of wares, but!!! I didnt get one of my things in my package and no response from support for 6 days about the missing goods!!!
By Petr - 25th November 2014 (Feefo)
2/5
Very disappointed. Sales failed to email me a quote after lengthy phone discussion. Product arrived with defect. Unclear RMA process. Poor attitude of staff when I rang up to arrange return - fobbed off with a 'we'll try and get it back to you as quickly as we can' when I had opened the product only the day before and discovered it was faulty. I would expect staff to be very apologetic and reassure me that they would get me a replacement out ASAP, I walked away feeling like they couldn't are less.
By Pedr - 25th November 2014 (Feefo)
5/5
very fast post
By John - 24th November 2014 (Feefo)
5/5
Serious
By Pascal - 24th November 2014 (Feefo)
2/5
Hi, I sent two queries about the product and received two messages back to say that someone would be in touch. However there wasn't any contact in either case.
By Matt - 24th November 2014 (Feefo)
5/5
Very helpful.
By Rob - 23rd November 2014 (Feefo)
5/5
Fantastic customers service and really fast delivery. More than happy and will be using again for anything else I need. Even had stock of a Gopro lcd backpack when GoPro didn't and couldn't even tell me when they might have it.
By Lee - 23rd November 2014 (Feefo)
5/5
I am very satisfied very serious company .. very well ...
By Roberto - 23rd November 2014 (Feefo)
5/5
Service and delivery for me is fast and reliably. As for order it was very easy and comfortably. So i very happy cooperate with this company. I hope work with CVP in future. thx for all
By Alexander - 23rd November 2014 (Feefo)
5/5
Easy online search, often come up with best price for new products in searches. Online buying process is very straight forward, different payment options incl. Paypal which is useful. If ever any issues with stock they are very quick to contact the customer and resolve swiftly!
By Dieudonnee - 23rd November 2014 (Feefo)
5/5
Quick and efficient.
By Steve - 22nd November 2014 (Feefo)
5/5
Easy to use website
By Andrew - 22nd November 2014 (Feefo)
4/5
They didn't deliver exactly where I wanted but I eventually received the product
By Edward - 22nd November 2014 (Feefo)
5/5
Cannot fault.
By Tony - 22nd November 2014 (Feefo)
5/5
Fast and easy
By Dan - 22nd November 2014 (Feefo)
5/5
Speedy delivery, very clear website.
By Simon - 22nd November 2014 (Feefo)
5/5
Great service prompt delivery
By Andrew - 22nd November 2014 (Feefo)
5/5
спасибо!
By Evgeny - 22nd November 2014 (Feefo)
5/5
Great communication and I was informed of the progress of the order at all times.
By Mark - 22nd November 2014 (Feefo)
5/5
Arrived speedily.
By John - 21st November 2014 (Feefo)
5/5
Very pleased with service and would higly recomend CVP
By Ian - 21st November 2014 (Feefo)
5/5
thank you to all
By Adolf - 21st November 2014 (Feefo)
5/5
Easy to select and complete the purchase, good communications.
By Frank - 20th November 2014 (Feefo)
5/5
easy, fast
By Marco - 19th November 2014 (Feefo)
2/5
lack of communication, listed out of stock products, waiting an answer on email for two days, and haven't get it yet, poor management.
By dan - 19th November 2014 (Feefo)
5/5
Excellent first class service in sending goods
By Jim - 18th November 2014 (Feefo)
5/5
Web purchase, easy as always
By Andrew - 18th November 2014 (Feefo)
5/5
Great customer support, simple purchase process and very prompt delivery
By Nigel - 18th November 2014 (Feefo)
5/5
Really fast turnaround time. Very impressed. Will buy from you again!
By Andrew - 18th November 2014 (Feefo)
5/5
Consistently professional and will do business again
By Martin - 18th November 2014 (Feefo)
5/5
very nice
By Fabrice - 18th November 2014 (Feefo)
2/5
drive was delivered late
By Craig - 18th November 2014 (Feefo)
5/5
good service
By Dragos - 18th November 2014 (Feefo)
4/5
Has nothing to put my finger on
By Carsten - 17th November 2014 (Feefo)
5/5
Excellent, professional service. Exactly what you want.
By Matthew - 17th November 2014 (Feefo)
5/5
Great service. Item initially out of stock, but regular emails kept us up to date. Item came in stock 2 days later and was delivered next day. Very impressive service.
By Jack - 17th November 2014 (Feefo)
4/5
Very good products at a very good price, and you keep a good delivering time
By Luís - 17th November 2014 (Feefo)
5/5
Excllent
By David - 17th November 2014 (Feefo)
5/5
Good communication, fast delivery
By John - 17th November 2014 (Feefo)
5/5
Items were received the next day and I ordered quite late the previous day, price was reasonable and lamps were packaged really well. Very happy.
By Mark - 17th November 2014 (Feefo)
5/5
Great service and next day delivery. Thank you!
By Alex - 17th November 2014 (Feefo)
5/5
Very swift delivery, kept up to date with order progress.
By Richard - 16th November 2014 (Feefo)
5/5
Great price, great customer service and delivered on time. I'll definitely use CVP again.
By Adam - 16th November 2014 (Feefo)
5/5
Un servizio super professionale
By Diego - 16th November 2014 (Feefo)
5/5
Fast shipping -fair prices
By David - 16th November 2014 (Feefo)
5/5
very good
By Alina - 15th November 2014 (Feefo)
5/5
very fast delivery as usual
By Ian - 15th November 2014 (Feefo)
5/5
++
By Vasileios - 15th November 2014 (Feefo)
5/5
Great
By Mike - 15th November 2014 (Feefo)
5/5
excellent
By James - 15th November 2014 (Feefo)
5/5
Excellent Service as always.
By Brian - 12th November 2014 (Feefo)
5/5
Very fast delivery
By Kevin - 12th November 2014 (Feefo)
5/5
The speed of delivery to Sweden was exceptional!
By Brendan - 12th November 2014 (Feefo)
5/5
Easy, Fast, Efficient!
By Mark - 12th November 2014 (Feefo)
5/5
First class company and service. Over the few years I have dealt with CVP I have experienced nothing else. Always informative and always helpful. CVP are always my first point of contact when looking for kit.
By Barry - 12th November 2014 (Feefo)
5/5
Very good and fast service.
By Byron - 12th November 2014 (Feefo)
5/5
A tracking number would be helpful.
By Jan - 11th November 2014 (Feefo)
5/5
A tracking number would be helpful. Otherwise, excellent service!
By Jan - 11th November 2014 (Feefo)
5/5
Fast and precise!
By Beniamino - 11th November 2014 (Feefo)
5/5
Excellent service, professional and efficient, I would recommend them to anyone looking to purchase professional film and video equipment.
By Graham - 11th November 2014 (Feefo)
5/5
Perfect service!
By Cornelis - 11th November 2014 (Feefo)
5/5
Excellent, very fast delivery!
By Michael - 11th November 2014 (Feefo)
5/5
Reliable, good communication
By Francesca - 11th November 2014 (Feefo)
5/5
From the first contact to the end of purchase, was excellent.
By Vinko - 11th November 2014 (Feefo)
1/5
Ordered FCP X keyboard, received a FCP 7 keyboard instead. Took many emails and photos to prove to them that it's the wrong product. Turns out, the info on the website is wrong, CVP doesn't have the right product. Was promised a refund, but still waiting for the transfer...
By Aleksandr - 11th November 2014 (Feefo)
5/5
CVP are simply the best kit supplier. Good prices anyway but will to price-match, excellent, personal advice and help, very fast delivery. I very seldom buy from anywhere else.
By Andrew - 11th November 2014 (Feefo)
4/5
Respond to order and query was fast.
By Tuck - 11th November 2014 (Feefo)
5/5
As on the tin.
By Ron - 10th November 2014 (Feefo)
4/5
Good service - fast delivery
By Alex - 10th November 2014 (Feefo)
4/5
Website was OK, bit slow. Received the wrong invoice via email but once I called it was sorted out within a few hours.
By Jo - 10th November 2014 (Feefo)
5/5
As usual kept well informed of status of order and item came well packed.
By Richard - 10th November 2014 (Feefo)
5/5
Outstanding service
By Willem - 10th November 2014 (Feefo)
4/5
stock products are shipped fast but any inquiry related to products related or not in stock takes too much to be answered; customer service should improve;
By Luis - 9th November 2014 (Feefo)
5/5
Amazing!
By Massiullah - 9th November 2014 (Feefo)
5/5
I like the ability to amend the delivery after the order has been placed - I did not expect to get the order so quickly and could not be at home on the date it was delivered.
By Alan - 9th November 2014 (Feefo)
5/5
Very good communications.
By Mike - 9th November 2014 (Feefo)
5/5
Good communicate, fast delivery.
By Laurent - 9th November 2014 (Feefo)
5/5
Very fast to dispatch
By Peter - 9th November 2014 (Feefo)
5/5
Always fast deliver and good prices.
By Peter - 8th November 2014 (Feefo)
5/5
Great Service yet once again
By Steven - 8th November 2014 (Feefo)
5/5
Very efficient
By Tamsin - 8th November 2014 (Feefo)
5/5
All perfect, as ususal
By Lucio - 8th November 2014 (Feefo)
2/5
Wrong item. There are different connection options that need to be highlighted.
By mark - 8th November 2014 (Feefo)
5/5
What can I say? I always order from here... :)
By Peter - 8th November 2014 (Feefo)
5/5
Very fast service. Very good price.
By Mike - 5th November 2014 (Feefo)
5/5
Very helpful telephone advice and quick delivery of goods, well packed too.
By David - 5th November 2014 (Feefo)
5/5
Fast Efficient service
By Colin - 5th November 2014 (Feefo)
5/5
very good website, quick delivery of order
By Robin - 5th November 2014 (Feefo)
4/5
good service but too many notification emails, order achieved and order shipping would be more than enough
By neil - 5th November 2014 (Feefo)
4/5
Good
By Logins - 5th November 2014 (Feefo)
5/5
great service, fast and accurate
By Enzo - 4th November 2014 (Feefo)
5/5
Excellent company. Quick and efficient.
By Richard - 4th November 2014 (Feefo)
1/5
The cable was supposed to be delivered before 10am on Friday. It's now Tuesday and it still has not been delivered. As I needed it for a shoot Friday evening I had to sort out an alternative, therefore the item - when it eventually arrives - is no longer required. I have sent several e-mails to Creative video asking what the situation is, but have yet to have a reply.
By Richard - 4th November 2014 (Feefo)
5/5
Increditbly organised, communicative and quick delivery.
By Eleanor - 4th November 2014 (Feefo)
5/5
Fast delivery
By Jean - 4th November 2014 (Feefo)
5/5
Returning customer. Fast handling and shipping.
By Anita - 4th November 2014 (Feefo)
5/5
Always helpful and give fast service. The new battery grip for the 7D2 came by return.
By John - 4th November 2014 (Feefo)
5/5
User friendly website, efficient shipping, very straight forward.
By Simon - 4th November 2014 (Feefo)
4/5
Product works, very promptly delivered. Far far far too much packaging though! Small box inside an absolutely huge box filled with polystyrene.
By Christopher - 4th November 2014 (Feefo)
5/5
A grown-up specialist dealer with helpful and rapid service.
By Ian - 4th November 2014 (Feefo)
5/5
Very quick shipping and good communication along the way
By Matthew - 3rd November 2014 (Feefo)
5/5
Good advice on phone as well as best price on web site
By Martin - 3rd November 2014 (Feefo)
5/5
I received my item within 24 hours from the placing of the order.. incredible!
By Daniele - 3rd November 2014 (Feefo)
5/5
Great communication, VERY fast delivery. Definitely on my list, warmly recommended.
By Vitor - 3rd November 2014 (Feefo)
5/5
Very good and quicly service! Thanks!
By Jussi - 3rd November 2014 (Feefo)
5/5
Fantastic communication through out, speedy delivery once item came into stock. Even a text with the hour delivery slot. Many thanks CVP!!
By Ben - 3rd November 2014 (Feefo)
4/5
Good service, great customer support
By Jevgenijs - 3rd November 2014 (Feefo)
5/5
Super professional customer care, fast shipping.
By Alessandro - 2nd November 2014 (Feefo)
5/5
Please put more options of carrier Because the DHL is supper bad .
By Abdulaziz - 1st November 2014 (Feefo)
5/5
spot on
By Robert - 1st November 2014 (Feefo)
2/5
Great company, when you are buying something. But the issues with the company are that they do not respond to your queries if you have issues with the product. No after sales service. The worst thing is that they do not even respond to your queries if you have received defective product. Atleast this has happened with me. Why do I still buy from them??? They are extremely prompt in delivering orders.
By Shadab - 1st November 2014 (Feefo)
5/5
Super efficient, reliable company - a pleasure to deal with
By Steve - 1st November 2014 (Feefo)
5/5
Arrives on time
By Tim - 1st November 2014 (Feefo)
5/5
items delivered ahead of schedule
By Alan - 1st November 2014 (Feefo)
5/5
Easy and informative site. Clear ordering and payment route. Great communication throughout delivery.
By Stephen - 31st October 2014 (Feefo)
4/5
Very good, but response to follow up email requesting information on correct HDMI cable to connect the Atomos Ninja Blade to my Canon 5D Mark III too long. Still have not received an answer to my question. So I am unable to use my Atomos Ninja Blade yet.
By Simon - 29th October 2014 (Feefo)
5/5
1st class, as always
By Steeds - 28th October 2014 (Feefo)
5/5
Excellent service as always.
By Daniel - 28th October 2014 (Feefo)
1/5
Item was missing from delivery. CVP often seems to make errors with orders
By Bronek - 28th October 2014 (Feefo)
5/5
Best company I know for Cine Purchases. Quick reliable and fab aftersales service...Highly recommended
By Bruce - 27th October 2014 (Feefo)
5/5
Sales process very smooth
By Colin - 27th October 2014 (Feefo)
5/5
Fast delivery
By Peter - 27th October 2014 (Feefo)
5/5
Great feedback from the moment I placed the order. Wasy navigation of webesite
By Ray - 27th October 2014 (Feefo)
5/5
Fast , efficient , can't beat that these days
By Michae; - 27th October 2014 (Feefo)
5/5
fast delivery
By Torsten - 26th October 2014 (Feefo)
5/5
Excellent all round service
By Stephen - 26th October 2014 (Feefo)
5/5
Quick deliveries, quick response via email, information provided accurate.
By Ingrid - 26th October 2014 (Feefo)
5/5
CVP has a great relation between prices, available items, customer service and website usability and funcionality. The service was excellent, the package arrived the day after I placed the order (from the UK to Portugal) and with free shipping! The item was properly packaged and everything, from placing the order to receiving it at home, went without any problem.
By Miguel - 26th October 2014 (Feefo)
4/5
Fast and efficient service - but a bit disappointed that the Dedolight power supply had failed so soon and that it was not possible to get it repaired at reasonable cost.
By Robert - 26th October 2014 (Feefo)
5/5
I do not like the new CVP site, they also did not provide any tracking for DHL overnight shipping, but their service is still impeccable.
By Ales - 26th October 2014 (Feefo)
5/5
Good price, very quick delivery
By Julian - 25th October 2014 (Feefo)
5/5
More than excellent!!
By Theodoros - 25th October 2014 (Feefo)
2/5
Sent the wrong product.
By Kevin - 24th October 2014 (Feefo)
5/5
Excellent service, very speedy delivery, most appreciated.
By Ken - 23rd October 2014 (Feefo)
5/5
Happy with service , thank you !
By Patrick - 22nd October 2014 (Feefo)
5/5
Fuss free, thanks
By Sean - 22nd October 2014 (Feefo)
4/5
equipment arrived ahead of schedule but as i was to be out of the country on delivery date, i sent an email to cvp stating different address and contact details. i received a call from the delivery driver asking for directions and when asked why was he calling me he replied that it was the only number on the delivery paperwork. i supplied cvp with two alternative contact telephone numbers.
By Alan - 22nd October 2014 (Feefo)
5/5
Easy buying process, very speedy delivery, with helpful email updates etc. Can't fault them at all!
By Andy - 21st October 2014 (Feefo)
5/5
Fittings of my order was very quick and in spite of that the book wasn´t been in stock the delivery was in time of 5 days. Thank you.
By Victor - 21st October 2014 (Feefo)
4/5
Packaging could have been bit better a box inside a box not very well protected
By Jamie - 21st October 2014 (Feefo)
5/5
Ash was excellent!!
By Guest - 21st October 2014 (Feefo)
5/5
I just socked how quicly my product has arrived!
By Emmanouil - 21st October 2014 (Feefo)
5/5
Fast and free shipping - very good communication
By TREVALEC - 21st October 2014 (Feefo)
5/5
excellent
By Mark - 21st October 2014 (Feefo)
5/5
...
By Andrew - 21st October 2014 (Feefo)
5/5
Very good customer service, friendly, polite. I had a question about the equipment, which was quickly answered.
By Guest - 20th October 2014 (Feefo)
5/5
Delivered very quickly
By Carl - 20th October 2014 (Feefo)
5/5
Very good communication, always fast delivery.
By Benjamin - 20th October 2014 (Feefo)
5/5
Excellent service. Fast delivery.
By Nikolay - 20th October 2014 (Feefo)
4/5
Found CVP through a natural search on google & found the product video helpful. Ordering was simple and delivery was quick. One little niggle: I ordered a flash mount adapter, only to find one came with the kit anyway ... perhaps a note could come up at the point of ordering to advise?
By Guy - 20th October 2014 (Feefo)
5/5
Excellent service as always, trusted and dependable.
By Christian - 20th October 2014 (Feefo)
5/5
I can't fault this Company, one of the best I have dealt with.
By David - 19th October 2014 (Feefo)
5/5
Very efficient service.
By Jethro - 19th October 2014 (Feefo)
5/5
Excellent service as usual
By Steven - 18th October 2014 (Feefo)
5/5
quick shipp fast response value seller
By capitan - 18th October 2014 (Feefo)
5/5
Excellent firm to deal with. They kept me informed of every step of my order. The product was sent very quickly. I would certainly use them again.
By John - 15th October 2014 (Feefo)
5/5
great service
By Andre - 15th October 2014 (Feefo)
5/5
service very good, as always
By richard - 15th October 2014 (Feefo)
5/5
Good range of quality products.
By William - 15th October 2014 (Feefo)
5/5
Quick and effective, good job.
By Orjan - 15th October 2014 (Feefo)
4/5
Quick and true!
By Afonso - 15th October 2014 (Feefo)
5/5
Service excellent and Professional
By Pedro - 14th October 2014 (Feefo)
5/5
Very good, they keep me updated.
By Ian - 14th October 2014 (Feefo)
5/5
Good communication and delivered much more quickly than expected. Thank you.
By Gill - 13th October 2014 (Feefo)
5/5
Excellent service -fast delivery, good communication, VAT invoice.
By Dan - 13th October 2014 (Feefo)
5/5
Very speedy
By Hannah - 13th October 2014 (Feefo)
5/5
CVP's service was swift and efficient.
By B - 13th October 2014 (Feefo)
5/5
First class
By Andrew - 13th October 2014 (Feefo)
5/5
Ecellent service..fast delivery..
By Daniel - 13th October 2014 (Feefo)
5/5
Efficient courteous service as usual!
By Andy - 12th October 2014 (Feefo)
5/5
Very fast service.
By Michael - 12th October 2014 (Feefo)
5/5
I cannot fault the service, it was superb. Delivery was amazing.
By Lynn - 12th October 2014 (Feefo)
5/5
SIMPLY PERFECT, Strongly Recommended.
By Fabio - 12th October 2014 (Feefo)
5/5
Much more interactive than a few years ago. Igf I want good advice with good service and an honest price match ...its CVP
By Paul - 12th October 2014 (Feefo)
5/5
Speedy delivery and good offer
By Samuel - 11th October 2014 (Feefo)
5/5
Excellent prompt service
By Jean - 11th October 2014 (Feefo)
5/5
Fast Delivery. Excellent service
By Andrew - 11th October 2014 (Feefo)
5/5
Excellent and quick
By David - 11th October 2014 (Feefo)
5/5
Excellent communication and next day tracked delivery
By Christian - 11th October 2014 (Feefo)
5/5
CVP supply outstanding service. I am yet to find somebody better when it comes to customer service. They respond fast and make your life a little easier. Really REALLY impressed and I will definitely be a returning customer now. Good job guys!
By Mark - 11th October 2014 (Feefo)
5/5
Well packed - Prompt delivery
By Ian - 9th October 2014 (Feefo)
5/5
Very quick delivery, so glad you're now using DPD!
By Alison - 8th October 2014 (Feefo)
4/5
I was certain that I ordered the products because they were both in stock. II turned out one item was not in stock so there was a delay. This resulted in the items being stored at a TNT depot, about 10 miles from my home address, over the weekend to be delivered on Monday.
By Alan - 8th October 2014 (Feefo)
5/5
always polite and quick to help
By John - 8th October 2014 (Feefo)
4/5
Service very helpful and efficient.
By Jonathon - 8th October 2014 (Feefo)
5/5
Fast deliveries and excellent support.
By Antonio - 8th October 2014 (Feefo)
5/5
Solid website, prompt delivery, email notifications everywhere, to much spam.
By Jack - 8th October 2014 (Feefo)
5/5
Very quick and efficient service as usual. The goods were in stock and arrived within 24 hours, despite not requesting express delivery... Result!
By Alistair - 7th October 2014 (Feefo)
5/5
Order delivered quickly and as promised.
By Quentin - 7th October 2014 (Feefo)
5/5
fast delivery, good service
By Benjamin - 7th October 2014 (Feefo)
5/5
The online purchase was easy and I appreciate the email communication every step of the way.
By Manuel - 7th October 2014 (Feefo)
4/5
Very good website - always valuable to have stock information available before ordering (I have had issues in the past with incorrect stock information but no problems with my last few orders). Unfortunately, order lead times re: Panasonic GH4 body/ lenses and related equipment - appear quite long compared with certain other suppliers so this resulted in a lot of lost business in recent months. Not sure if there is a solution to this issue?
By Tim - 7th October 2014 (Feefo)
5/5
CVP service is always good. Your choice of DPD as a delivery servive is however rather poor. They are a courier company who cannot deliver to our office. They have to leave the package at the street level, as they are 'not insured' to come into our building. Not a huge problem, but might make me choose another supplier for future purchases as it's a pain to always go down to pick-up from the street outside our building.
By Lee - 7th October 2014 (Feefo)
5/5
Fast, efficient and well packaged.
By Wesley - 7th October 2014 (Feefo)
5/5
Excellent Services
By Nikos - 6th October 2014 (Feefo)
4/5
CVP are completely trustworthy and professional, but do mess up orders occasionally. I have had a couple of orders arrive incomplete or late. My latest order was missing two crucial fixing screws from the box. Customer service told me that replacements would be delivered on Saturday morning. I am still waiting on Monday.
By Dominic - 6th October 2014 (Feefo)
5/5
Extremely fast service. They are also business oriented in terms of tax handling between EU states which makes it more convenient. Will definitely use their services again the the near future.
By Francis - 6th October 2014 (Feefo)
5/5
Very efficient
By Patrick - 6th October 2014 (Feefo)
5/5
Simple ordering process, also for international customers. Prices are clear and shipping costs are reasonable. Missed track and trace facility though.
By Antony - 6th October 2014 (Feefo)
5/5
Quick, good prices - free delivery very appreciated.
By Kit - 5th October 2014 (Feefo)
2/5
I have to say I’m disappointed. My order for a small in stock item was placed at 3:30pm on Thursday, but apparently and surprisingly missed your dispatch deadline for that day. I emailed a response to this on Friday morning but this was unanswered, so I resent the message on Friday afternoon, but this too was unanswered. As I was away filming all the following week (which is why I wanted the item), there would be nobody here to receive it. I should point out that my previous order with you, whilst apparently taking less than two weeks to dispatch according to your website, in fact took about six weeks. In spite of this, you debited the full cost amount from my credit card at the time of ordering. So your dispatch timescale is sometimes inaccurate and often disappointing; you debit the full cost in spite of a six week delivery schedule and you don’t reply to emails that are sent to you. Not good. Charles Mapleston
By Charles - 5th October 2014 (Feefo)
5/5
First class service, can honestly say the best delivery service ever had from a web seller. Order delivered on the day and at the time indicated. Highly recommend to anyone !
By Andrew - 5th October 2014 (Feefo)
5/5
One of the very best companies I have dealt with. Not only do the goods arrive very promptly but you are kept informed throughout in a friendly way.
By J - 5th October 2014 (Feefo)
5/5
Delivery was amazingly fast, and the tracking info was great.
By Steve - 4th October 2014 (Feefo)
5/5
Prompt delivery.
By John - 4th October 2014 (Feefo)
5/5
Great response, quick delivery.
By Chrys - 4th October 2014 (Feefo)
4/5
Very quick delivery
By Henry - 4th October 2014 (Feefo)
5/5
Fast and very efficient.
By Alan - 4th October 2014 (Feefo)
5/5
Great service, good communications
By Charles - 1st October 2014 (Feefo)
5/5
The product came really fast and also in a very safe package!
By Konstantinos - 1st October 2014 (Feefo)
5/5
Great but too many emails afterward.
By Charlie - 30th September 2014 (Feefo)
5/5
By Nuutti - 30th September 2014 (Feefo)
5/5
amazing as always! faster than if i boy from italy...
By Luca - 30th September 2014 (Feefo)
5/5
As always,easy to order, fast and accurate delivery. Great service.
By Neville - 30th September 2014 (Feefo)
5/5
very prompt delivery thank you
By Jeremy - 30th September 2014 (Feefo)
5/5
VERY efficient. Impressed literally.
By Stefan - 29th September 2014 (Feefo)
4/5
Quick and efficient
By Richard - 29th September 2014 (Feefo)
4/5
Not respond email question
By Pedro - 29th September 2014 (Feefo)
5/5
Fantastic service. Delivered next day to Northern Ireland. Really impressed. Was a little hesitant at first because my previous experience wasn't great. A product ordered was out of stock and I wasn't notified until I inquired two weeks later, but thought I'd try again. So pleased I did!!
By Paul - 29th September 2014 (Feefo)
5/5
Service, web site and delivery all faultless
By Stewart - 29th September 2014 (Feefo)
5/5
Quick shipping, good feedback, all promises kept.
By Tommy - 29th September 2014 (Feefo)
5/5
Great service. Telephone questions quickly answered by knowledgeable staff. Goods arrived as promised.
By Simon - 28th September 2014 (Feefo)
5/5
I have been dealing with CVP for many years, they were very good now they are excellent
By Paul - 28th September 2014 (Feefo)
5/5
Great Service. Thank You
By John - 27th September 2014 (Feefo)
5/5
Goods ordered and received in less than 3 day maximum utilising First Class Post.
By Robert - 27th September 2014 (Feefo)
4/5
very comprehensive web site
By Ron - 27th September 2014 (Feefo)
5/5
Multiple purchases. Good price, fast delivery. Very good supplier, highly recommenced.
By Gilbert - 27th September 2014 (Feefo)
5/5
The item purchased was dispatched immediately and was delivered the following day. Excellent service
By Sean - 27th September 2014 (Feefo)
5/5
Speedy Delivery/Quality Item/Recommend Seller/A+A+
By David - 27th September 2014 (Feefo)
5/5
Fast delivery, as quick as was promised.
By Howard - 27th September 2014 (Feefo)
2/5
The product was lost during shipping. Still no refund or resend the product. Disappointing.
By Martin - 26th September 2014 (Feefo)
5/5
service was helpfull and accurate
By Norman - 26th September 2014 (Feefo)
5/5
First time user, excellent service, will definitely use again!
By Emma - 25th September 2014 (Feefo)
5/5
Great supplier. Good Product, in good price and super fast delivery. Highly recommenced.
By Alina - 25th September 2014 (Feefo)
5/5
Amazing prices! Better than here in the States even after shipping which we received in 2 days!!! Thanks
By Phil - 24th September 2014 (Feefo)
5/5
Superb, fast service
By Peter - 24th September 2014 (Feefo)
5/5
Very fast and efficient
By Bruno - 24th September 2014 (Feefo)
1/5
Good mail order service but absolutely appallingly rude and useless receptionists and manager at your Brentford office last month. Filthy entrance with unwashed dishes and half-eaten food in the sink in the reception area. Receptionist blocking entrance while gossiping on her mobile phone. Worst impression I have had from a company in years. No idea of customer service or good manners.
By Michael - 24th September 2014 (Feefo)
5/5
Best European store!
By Joao - 23rd September 2014 (Feefo)
2/5
Fast delivery of product which arrived well packed and undamaged. Sent incorrect (and cheaper) item, although similar to the item I ordered so agreed to keep the item and get the difference refunded. Slow after sales support - it has taken 3 weeks to get the difference (a relatively small amount) refunded after having to pester them via email (which they would often ignore) and several phone calls.
By Matt - 23rd September 2014 (Feefo)
5/5
Excellent
By Pat - 23rd September 2014 (Feefo)
5/5
It was an obscure item that i couldnt find any where else and you not only had it in stock, but you sent it next day!
By James - 22nd September 2014 (Feefo)
5/5
Very quick delivery
By Nigel - 22nd September 2014 (Feefo)
5/5
Excellent web site, very intuitive interface, very fast delivery
By Marco - 22nd September 2014 (Feefo)
5/5
Very fast and reliable. Good courier options and communication
By Daniel - 21st September 2014 (Feefo)
5/5
Excellent service
By Paul - 21st September 2014 (Feefo)
5/5
I am always impressed by CVP's speed delivery! The best in the country! Their prices, compared to other UK companies are not bad. I am sure they have a recipe for a successful company!
By Gione - 21st September 2014 (Feefo)
5/5
Extremely efficient service, constantly kept informed of order progress by email and splendid delivery service (DPD) who most helpfully provide a (very accurate) one hour time slot estimation for delivery. All in all, a really good experience with CVP.
By Stephen - 20th September 2014 (Feefo)
5/5
The only place in the UK that I could find that sold Zacuto Z-Finder Mounting Frame Thumbscrews on their own to replace ones that I lost. Efficient service.
By Daniel - 20th September 2014 (Feefo)
5/5
Excellent service
By Richard - 20th September 2014 (Feefo)
5/5
Great service in every way ! Package arrived on time and in great condition.
By Alexandros - 20th September 2014 (Feefo)
5/5
Fast service and informative.
By Steven - 20th September 2014 (Feefo)
5/5
Great customer service and support��
By Stephen - 20th September 2014 (Feefo)
1/5
I paid for a new item that should have received in less than 2 working weeks according to them. I finally got the item after waiting more than a month, and it was actually a second hand one, with multiple scratches and damaged pieces. I sent them pictures on the damaged pieces, but it took ages for them to go back to me, and they just offered me to send the item back for review, leaving me with no item for another month. Bad experience.
By David099 - 19th September 2014 (Review centre)
5/5
CVP are a very helpful and efficient company. All items I have ever bought from them have been dispatched and delivered super fast and their products are of the highest quality!
By Gregg - 18th September 2014 (Feefo)
5/5
Item as described, well packaged and promptly depsatched
By Stephen - 17th September 2014 (Feefo)
5/5
Superb rapid service
By Peter - 17th September 2014 (Feefo)
4/5
I am satisfied, except with one little detail (see below).
By Ahmed - 17th September 2014 (Feefo)
5/5
Great you've honestly really impressed me with your speedy delivery and exact time details
By Ashok - 16th September 2014 (Feefo)
5/5
Consistently Excellent Service
By Stephen - 16th September 2014 (Feefo)
5/5
Good quality, fast postage. Over all happy with ur services
By Alvis - 16th September 2014 (Feefo)
5/5
Really great! Thanks a lot!.
By Virgil - 16th September 2014 (Feefo)
5/5
Excellent communication throughout the transaction.
By Mark - 16th September 2014 (Feefo)
5/5
Excellent e-communications - kept informed all the way, from ordering to delivery.
By Lesley - 16th September 2014 (Feefo)
5/5
A first class, responsive service. Product ordered mid-afternoon and arrived the next day. Previous experience of CVP also very positive, good advice, great support and a very professional 'no-fuss' approach to dealing with any issues that might arise.
By David - 16th September 2014 (Feefo)
5/5
excellent customer service as ever
By Gavin - 16th September 2014 (Feefo)
5/5
Just amazing! In the future i will use only CVP! Fast delivery, super helpful customer service! I'm just waiting for the next month, and I gonna order again.
By Peter - 16th September 2014 (Feefo)
5/5
Convenient service. Fast delivery.
By Alexander - 15th September 2014 (Feefo)
5/5
Item not immediately in stock but quickly procured and kept informed
By John - 15th September 2014 (Feefo)
5/5
Excellent Retail House.
By Manuel - 15th September 2014 (Feefo)
5/5
Very fast and well packaged
By Paul - 14th September 2014 (Feefo)
5/5
Great price and the order tracking was top notch.
By Barney - 14th September 2014 (Feefo)
5/5
Very good service and delivery
By Robert - 13th September 2014 (Feefo)
5/5
Easy to navigate website, order process was straight forward and delivery was brilliant. I especially liked the extent at which I could track my order.
By David - 13th September 2014 (Feefo)
5/5
Immediate and detailed information throughout the purchase and shipping process.
By Miguel - 13th September 2014 (Feefo)
5/5
Super fast delivery and super easy transaction
By Sandra - 13th September 2014 (Feefo)
5/5
Excellent, good prices and fast and reliable international deliveries.
By António - 13th September 2014 (Feefo)
5/5
Always a pleasure to deal with.
By Ivan - 11th September 2014 (Feefo)
5/5
Well ...nothing to complain....but I'm still optimistic...
By Virgil - 10th September 2014 (Feefo)
5/5
Excellent and rapid service - easy website to use and order from.
By Carl - 10th September 2014 (Feefo)
5/5
Ordering, Product and delivery easy, as described and on time.
By T - 9th September 2014 (Feefo)
1/5
Very poor, unhelpful when trying to trace my undelivered item
By Adam - 9th September 2014 (Feefo)
5/5
Fast delivery - no fuss. Great!
By Alex - 8th September 2014 (Feefo)
5/5
Item delivered promptly and arrived on time and well packaged.
By Lester - 8th September 2014 (Feefo)
5/5
It was a pleasure to use your web shop. Thank You.
By László - 7th September 2014 (Feefo)
5/5
Excellent service. Very impressive .
By Jane - 7th September 2014 (Feefo)
5/5
Fast delivery.
By Alwyne - 7th September 2014 (Feefo)
5/5
Excellent supplier and service; thanks
By Boris - 3rd September 2014 (Feefo)
5/5
Extremely fast dispatch. Really competitive price.
By Jonathan - 3rd September 2014 (Feefo)
5/5
Placed orders are delivered promptly - no complaints.
By John - 3rd September 2014 (Feefo)
4/5
Very pleased. Website struggled on Firefox?
By Jonathan - 3rd September 2014 (Feefo)
5/5
I ordered one day and the package delivered to my door the next. And I live in Norway, the company is in England! Never experienced anything like it! And they even managed to handled and order mistake I did and that contacted them about. Within that one day! That is extraordinary good service! Thank you.
By Elin - 2nd September 2014 (Feefo)
5/5
Thank you. Brilliant as usual.
By Mustafa - 2nd September 2014 (Feefo)
5/5
Incredibly fast delivery, great communication and the best price in the UK market for my item. Thrilled, will be using cvp for all of my camera equipment now!
By Zachary - 2nd September 2014 (Feefo)
5/5
Excellent service
By Lisa - 1st September 2014 (Feefo)
5/5
Great service and keen prices
By Terence - 1st September 2014 (Feefo)
5/5
Excellent service and very prompt delivery.
By Trevor - 1st September 2014 (Feefo)
5/5
Excellent Service. I've ordered it in the afternoon and the day after at mid day was at home. Great service as always.
By Darryl - 1st September 2014 (Feefo)
5/5
As always, excellent service and speedy delivery!
By Scott - 1st September 2014 (Feefo)
5/5
Swift overseas delivery at good price
By Jason - 31st August 2014 (Feefo)
5/5
Great service.
By Christopher - 31st August 2014 (Feefo)
1/5
Never received the tripod bag. I tried to rearrange delivery with DPD. DPD is the only internet delivery company I get problems with. It's not the company it's a particular driver. In this case he had a choice of leaving it with one of my neighbours. Instead of picking the neighbour adjoining me he decided to pick the builders working in the unoccupied house on the other side. They obviously refused the delivery. For some reason he seems to enjoy this type of behaviour.
By Connelly - 31st August 2014 (Feefo)
5/5
Quick delivery
By Ashley - 31st August 2014 (Feefo)
5/5
Perfect and fast
By Cornelis - 31st August 2014 (Feefo)
4/5
OK
By Paul - 31st August 2014 (Feefo)
5/5
Excellent service. Item ordered on Tuesday 26 August and delivery on Wednesday 27 August. I was kept fully informed of delivery time and item arrived as expected. First class services from both CVP and DPD.
By Mark - 31st August 2014 (Feefo)
4/5
Could be Exellent if you did not use UPS for delivery. We had to wait 2 weeks for an express parcel. Finally we had to pick it up ourselves at their facilitys. They would not do a direct delivery even though they had made a mistake. We have had similar problems with UPS a lot of times. any other logistics company is better. Kind regards, Hobi
By Hobi - 27th August 2014 (Feefo)
5/5
Very good service and fast delivery
By Peter - 27th August 2014 (Feefo)
5/5
Great response and communication
By John - 27th August 2014 (Feefo)
5/5
Excellent customer service, prompt communication and product delivery. User friendly website. Efficient and affordable. I will return for more!
By Paul - 27th August 2014 (Feefo)
4/5
I used the internet to order and asked for the Royal Mail delivery as if we are not in we can pop up the road to collect it at our leisure. However it was dispatched with DPD so my wife had to wait in for the delivery which was quite inconvenient.
By Toby - 27th August 2014 (Feefo)
5/5
Very accurate and fast.
By Gerald - 27th August 2014 (Feefo)
4/5
Delivery on time as advised. Item arrived and very happy with purchase. Perhaps packaging a little excessive for a keyboard. Communications excellent but my rating based on abundance of packing material.
By Christopher - 27th August 2014 (Feefo)
5/5
As usual. Perfect! A+++
By Manuel - 27th August 2014 (Feefo)
5/5
good company
By Vladimiro - 26th August 2014 (Feefo)
5/5
Service excellent. Could not fault it at all.
By David - 26th August 2014 (Feefo)
5/5
Very speedy service , high quality products thanks will use your company again. Wendy Taylor
By Wendy - 26th August 2014 (Feefo)
5/5
Excellent service as usual.
By Mark - 26th August 2014 (Feefo)
5/5
excellent service, fair prices, could not ask for more really.
By Diego - 26th August 2014 (Feefo)
2/5
When informing me that the Vinten dolly would take 3 and a half weeks to come they omitted to mention that the Manfrotto dolly 114MV is exactly the same, costs £120 less and was in stock.
By Alan - 25th August 2014 (Feefo)
5/5
Quick delivery and item is exactly as described. Will definitely use CVP again for future items of this nature.
By Adam - 25th August 2014 (Feefo)
5/5
Website well done with clear and comprehensive information about products. Very fast service and well packaged products. Passed an order late Friday night, I received the package on Tuesday morning in Switzerland. Very good job.
By Daniel - 25th August 2014 (Feefo)
5/5
Always have products ready, or good info as to when they will be.
By Iain - 25th August 2014 (Feefo)
5/5
CVP are amongst the best online retailers I have ever dealt with. Every aspect of my order with them was smooth, and the goods arrived extremely quickly. I look forward to buying from this excellent retailer again, they are a very impressive.
By Harry - 25th August 2014 (Feefo)
5/5
I am a client "CVP" recently, but compared with other sites, it seems un, well organized, very personalized website, selling online with personalized access to particular issues (specials) .The shipping is fast and efficient.
By MANUEL - 25th August 2014 (Feefo)
5/5
Great service, I received my Z-finder within 24 hours.
By George - 25th August 2014 (Feefo)
5/5
A good service
By David - 24th August 2014 (Feefo)
5/5
Excellent web page, good communication and service..
By Charles - 24th August 2014 (Feefo)
5/5
Excellent shop !
By Jean-Claude - 24th August 2014 (Feefo)
5/5
Very efficient service
By Rodrigo - 24th August 2014 (Feefo)
5/5
Fantastic service
By Matthew - 23rd August 2014 (Feefo)
5/5
Lot's of gear on the website, quick answer to questions.
By Michel - 23rd August 2014 (Feefo)
5/5
Excellent service, communicated with at all times
By Brian - 23rd August 2014 (Feefo)
5/5
Le site internet , les prix ainsi que la livraison sont parfaits
By Manuel - 23rd August 2014 (Feefo)
5/5
No problems at all .. super fast standard delivery
By Robert - 23rd August 2014 (Feefo)
5/5
Thank You.
By Julia - 21st August 2014 (Feefo)
5/5
Great customer service and quick delivery.
By Gavin - 20th August 2014 (Feefo)
5/5
Excellent communication pleasure to deal with.
By Ross - 20th August 2014 (Feefo)
5/5
Great purchasing experience, no problems.
By Bob - 19th August 2014 (Feefo)
5/5
Great
By Gavin - 19th August 2014 (Feefo)
5/5
The package arrived from UK to Denmark in less than 24 hours, fantastic! Great service, will shop here again! +++++
By Valtteri - 19th August 2014 (Feefo)
5/5
Good clear website and excellent dispatch and delivery service.
By Stephen - 18th August 2014 (Feefo)
5/5
Great service and communicatin
By Matt - 18th August 2014 (Feefo)
5/5
Fast service, will use again.
By Charles - 18th August 2014 (Feefo)
5/5
Very prompt delivery, very well packaged.
By Dan - 18th August 2014 (Feefo)
5/5
Great service and extremely fast shipping.
By Michel - 18th August 2014 (Feefo)
5/5
Quick shipping time, items packed well and as described!
By Romanas - 18th August 2014 (Feefo)
5/5
Great customer service and quick and careful shipping.
By Peter - 18th August 2014 (Feefo)
4/5
I clicked, it arrived
By Robin - 18th August 2014 (Feefo)
4/5
quick shipment
By Stefan - 18th August 2014 (Feefo)
5/5
Products and delivery arrangements were excellent.
By Rod - 18th August 2014 (Feefo)
5/5
exellent
By Lucas - 18th August 2014 (Feefo)
2/5
Quick service with wide range of products often not found elsewhere. However, as my order ended up not being required, CVP assured me they would do their best to contact the courier before the delivery was due (3 days later). I do not feel this was enacted, as my follow ups with the company found out. The delivery arrived anyway, and so I had to make sure no-one took receipt of the item and instead turned it away. This worry could have been avoided if CVP had put the effort into reaching the courier. Also, all the emails I sent to find out what was happening were ignored. I recieved no reply. So I would thus far rate CVP's customer service as poor.
By Michael - 17th August 2014 (Feefo)
5/5
Excellent service.
By Richard - 17th August 2014 (Feefo)
5/5
very good service.
By Ricardo - 17th August 2014 (Feefo)
5/5
Super Store
By Nikos - 17th August 2014 (Feefo)
5/5
Very fast service, easy to order and pay
By Andrew - 17th August 2014 (Feefo)
5/5
Great products and fast delivery
By Ben - 16th August 2014 (Feefo)
5/5
Easy to deal with, super quick delivery and they always let you know what is going on with the order.
By Michael - 16th August 2014 (Feefo)
5/5
Great
By Lee - 16th August 2014 (Feefo)
5/5
Amazing service as always. Delivered almost before you order! Cant recommend highly enough
By Neil - 16th August 2014 (Feefo)
5/5
Great service
By Irene - 16th August 2014 (Feefo)
4/5
Good selection of products and service good
By Judith - 16th August 2014 (Feefo)
5/5
In over Ten years of purchasing various items from the internet I have never experienced such a pleasant and communicative transaction as the one with CVP. Their attention to detail and customer care are of paramount importance to them. Buy with confidence from this supplier, you will not be dissapointed.
By David - 14th August 2014 (Feefo)
5/5
I was very impressed by the speedy delivery and the goods were well packed and complete.
By William - 14th August 2014 (Feefo)
5/5
As usual...excellent service provide by CVP!
By Manuel - 13th August 2014 (Feefo)
5/5
Always enjoy dealing with CVP. Have never had a bad experience!
By Barry - 13th August 2014 (Feefo)
5/5
Great prices, fast delivery and excellent support.
By Rene - 13th August 2014 (Feefo)
5/5
Great service - informative and rapid.
By Stephen - 13th August 2014 (Feefo)
5/5
I have never witnessed such an efficient method of letting me know when the item would arrive and when I had to return the item I was also deeply impressed by the efficiency of the way CVP handled it!
By John - 13th August 2014 (Feefo)
5/5
Product arrived next day
By John - 13th August 2014 (Feefo)
5/5
Speedy and reliable every time. When stock not available they keep you fully informed as to how long you may have to wait.
By Terry - 13th August 2014 (Feefo)
4/5
Unfortunately the website did not make it clear that an adapter was required to fit the product to my camera. All sorted the next day but it was an avoidable delay.
By Robert - 13th August 2014 (Feefo)
5/5
I do all my equipment shopping with CVP, no one can match the item availability, range of products, customer service and fast delivery.
By Evgeny - 13th August 2014 (Feefo)
5/5
No problems except the courier was a little late
By Jesse - 12th August 2014 (Feefo)
5/5
Quick delivery. Next day in fact. CVP is where we buy most if our gear.
By Guy - 12th August 2014 (Feefo)
5/5
Very easy to order, good communications, and whilst the delivery driver did go to the wrong building on our large works site (as often happens), I would still rate the overall service as excellent - my goods were delivered within 2 working days of placing the order, and their delivery tracking system is most impressive!
By Brenda - 12th August 2014 (Feefo)
4/5
Always fast service, most things in stock but more importantly, good prices!
By Daniel - 11th August 2014 (Feefo)
5/5
Having worked for a couple of broadcast dealers myself, I can see why I lost business to CVP ! Such a simple on line buying service, no aggravation, no fuss, great pricing and great communication throughout the whole purchase. Thank you, I will be back.
By Douglas - 11th August 2014 (Feefo)
5/5
Good web site
By George - 11th August 2014 (Feefo)
5/5
Excellent service arrived next day
By Susan - 11th August 2014 (Feefo)
4/5
Service was good
By Mike - 11th August 2014 (Feefo)
5/5
Great service
By R - 11th August 2014 (Feefo)
5/5
Super fast service!
By Gregory - 10th August 2014 (Feefo)
5/5
Customer Service is great. Super Fast delivery. Awesome Products. Quick checkout.
By Ron - 10th August 2014 (Feefo)
4/5
I was pleased with the email telling me that you want me to be a permanent customer. This will certainly encourage me to stick with you. The arrival of the purchase only 24 hours later, at the time stated, was excellent.
By Richard - 10th August 2014 (Feefo)
5/5
Great service, arrived very quickly and well packed
By Terry - 9th August 2014 (Feefo)
1/5
Wrong product sent.
By Arthur - 9th August 2014 (Feefo)
4/5
SEEMED FINE
By Richard - 9th August 2014 (Feefo)
5/5
CVP is a company that give me solutions to my problems!
By Manuel - 9th August 2014 (Feefo)
1/5
I returned a product and they took over a month to return the money. Not that I have received this money yet. What I really found annoying is the lack of comunication within departments ( sales and accounts ) but also the rude staff and the constant and clear lying about the status of my product order ( money in the post , in the bank , in store credit )
By Stephen - 8th August 2014 (Feefo)
5/5
Positive was fast shipping and good price to Czech Republic.
By Marcel - 8th August 2014 (Feefo)
5/5
Within minutes my order was monitored and a report sent to me when delivery is due.Thanks
By christopher - 7th August 2014 (Feefo)
5/5
excellent company - fast dispatch and helpful telephone support
By Ashley - 6th August 2014 (Feefo)
5/5
Fast, efficient and good communications.
By James - 6th August 2014 (Feefo)
2/5
Nothing we ordered on website was available. Wasn't made clear. Paid for next day delivery. Didn't arrive. Had to buy duplicate stuff elsewhere. Kit ordered still not here. Has happened before. We only shop here as a last resort now.
By Nick - 6th August 2014 (Feefo)
4/5
The only problem I had was trying to get CVP to confirm that the item I wanted was compatible with the slider. I ended up going direct to Kessler Crane in the USA and got an immediate reply
By John - 6th August 2014 (Feefo)
5/5
Great service again
By Robert - 6th August 2014 (Feefo)
5/5
I enjoy the functional webpage, excellent service (and i really mean excellent) and good prices. I received my goods fast and I like that i recieved confirmation in each step (goods have been packaged and shiped etc)
By Roger - 6th August 2014 (Feefo)
5/5
Great service and only use the best couriers. can rely on CVP for all my production needs
By Tristan - 6th August 2014 (Feefo)
5/5
very fast shipping!
By Arno - 5th August 2014 (Feefo)
5/5
Efficient service and kept informed at all stages
By Mark - 5th August 2014 (Feefo)
5/5
Lightning-fast delivery every time! Clearly, witchcraft must be involved.
By Simon - 5th August 2014 (Feefo)
5/5
I like how easy it was to find the item that I needed
By Flynn - 5th August 2014 (Feefo)
5/5
2nd purchase and was very impressed - also very good IT
By Ian - 5th August 2014 (Feefo)
5/5
Excellent customer service and fast delivery(2 days)!
By Mihai - 4th August 2014 (Feefo)
5/5
Fast and easy!
By Filip - 4th August 2014 (Feefo)
5/5
Very very very quick delivery ! The quickest I've never seen !! Order on Monday 1PM, delivered Tuesday 10 AM !!!
By Vancutsem - 4th August 2014 (Feefo)
5/5
Very prompt dispatch
By Michael - 4th August 2014 (Feefo)
5/5
The service was prompt and courteous
By Lawrence - 4th August 2014 (Feefo)
5/5
Service was excellent and delivery was speedy.
By Per - 4th August 2014 (Feefo)
5/5
Extremely fast delivery, good information on shipping status and stable carrier. Things out of stock is all way delivered before promised date. I'm impresses!
By Rune - 4th August 2014 (Feefo)
5/5
From date of order to deliver wa amazingly quick
By Jeffrey - 4th August 2014 (Feefo)
5/5
very good service, and fast and good coms
By Joe - 3rd August 2014 (Feefo)
5/5
By Robert - 3rd August 2014 (Feefo)
5/5
The person with whom I dealt was a brilliant sales worker. Keeping me both feeling happy spending my money and also secure in when it would be delivered and also the best price on my next purchase (which was the day after).
By Christopher - 2nd August 2014 (Feefo)
5/5
Competitive price, prompt delivery and well packaged.
By Steve - 2nd August 2014 (Feefo)
5/5
First rate service, ordered on a Sunday and received on the Tuesday with excellent packaging
By Stephen - 2nd August 2014 (Feefo)
5/5
Excellent service.
By Nick - 2nd August 2014 (Feefo)
5/5
Very fast transaction and delivery.
By Andrew - 2nd August 2014 (Feefo)
5/5
Great customer service and prompt delivery!
By Maud - 2nd August 2014 (Feefo)
5/5
God service and quik
By Nikolaj - 31st July 2014 (Feefo)
5/5
Everything went smooth and quick.
By Jussi - 31st July 2014 (Feefo)
4/5
How do i know witbout using your services. Cuse i didn't get my order till now Manish
By Manish - 30th July 2014 (Feefo)
5/5
Very fast, good delivery info, felt like a valued customer
By Jonathan - 29th July 2014 (Feefo)
5/5
Quick delivery and a good price.
By Martin - 29th July 2014 (Feefo)
5/5
Good communication, prompt delivery.
By Dan - 29th July 2014 (Feefo)
5/5
Helpful and quick delivery
By Richard - 28th July 2014 (Feefo)
2/5
The battery arrived with a US plug with no adapter, I was not made aware of this. I have emailed CVP about this and haven't received a reply yet. From buying from CVP in the past I have often had experiences where extra add-ons have been needed to make the product I am buying work but CVP never use the opportunity to sell me these products. This leaves me feeling annoyed when the product arrives and I can't use it.
By Dave - 28th July 2014 (Feefo)
4/5
This time CVP managed to source the item I needed quickly and it was sent quickly too. I wish I could say that about some otehr purchases I meade previous to this.
By Peter - 28th July 2014 (Feefo)
5/5
Great service - arrived the next day in perfect time for a shoot. What more can you ask for?
By Susan - 28th July 2014 (Feefo)
5/5
Amazing speed of delivery, well packaged, good price, perfect!
By William - 28th July 2014 (Feefo)
5/5
Excellent service for buyers abroad. Good pricing and excellent shipping.
By Martin - 27th July 2014 (Feefo)
5/5
As good service as it gets.
By Robin - 27th July 2014 (Feefo)
5/5
the company was communicating urges delay in delivery, the shipping was fast and complete, really excellent
By Enzo - 26th July 2014 (Feefo)
5/5
Easy to order and fast delivery
By Kayode - 26th July 2014 (Feefo)
5/5
Service EXCELLENT. Ordered during afternoon - received 11:00 next day. Contact with cvp Midlands - pleasant and useful response.
By Gordon - 26th July 2014 (Feefo)
5/5
Excellent service and good communications
By Thomas - 26th July 2014 (Feefo)
5/5
Delivered on time.
By Jerry - 26th July 2014 (Feefo)
5/5
Great service. Thank you!
By Andrei - 26th July 2014 (Feefo)
5/5
Very nice company to deal with. Have used them on more than one occasion and found them to be very helpful
By Stuart - 26th July 2014 (Feefo)
5/5
CVP is one of the few companies I usually shop online because it has excellent service
By stavros - 26th July 2014 (Feefo)
4/5
I liked the efficiency
By Ricardo - 25th July 2014 (Feefo)
5/5
Fantastic, very very fast.
By Antonio - 24th July 2014 (Feefo)
4/5
Faultless as usual. Never a hiccup.
By Keith - 23rd July 2014 (Feefo)
5/5
Competitive pricing and a good range of delivery options.Goods were more than adequately protected.
By John - 23rd July 2014 (Feefo)
5/5
easy to process as always, quick delivery- ordered Wed eve arrives Fri with free delivery- very pleases
By Rob - 23rd July 2014 (Feefo)
2/5
I sent them an email and they have not got back to me....
By Remy - 23rd July 2014 (Feefo)
4/5
On-line ordering was very easy. When I have to speak with them, they are courteous and knowledgable
By Paul - 23rd July 2014 (Feefo)
5/5
One of the best and most professional supplier in Europe! Amount of products, support and delivery time is excellent.
By Benjamin - 23rd July 2014 (Feefo)
5/5
Excellent
By Szilagyi - 23rd July 2014 (Feefo)
5/5
The best in England for available and reability.
By Andrea - 22nd July 2014 (Feefo)
5/5
First-class and helpful customer information service and delivery.. Ordered Thursday, delivered Friday.
By John - 22nd July 2014 (Feefo)
5/5
Great and fast delivery
By Henrik - 22nd July 2014 (Feefo)
5/5
Great products at competitive prices.
By Bruno - 22nd July 2014 (Feefo)
5/5
Fast and easy
By Ellis - 22nd July 2014 (Feefo)
5/5
Great seller. Fast shipping
By Assoc - 22nd July 2014 (Feefo)
5/5
Can't fault the chaps. Good value and great support.
By Trevor - 21st July 2014 (Feefo)
5/5
Ease of finding the product and accurate descriptions were very helpful
By Geoff - 21st July 2014 (Feefo)
5/5
Excellent service and prompt delivery.
By Rob - 21st July 2014 (Feefo)
5/5
Superb service all round - very good prices - backed up with an excellent website.
By Stephen - 21st July 2014 (Feefo)
5/5
Top notch - ordered on website and was the only place I could find online!
By James - 20th July 2014 (Feefo)
5/5
Efficient and timely service. A great company to deal with.
By James - 20th July 2014 (Feefo)
5/5
A company that inspires confidence for the customer. I would certainly feel comfortable if I where to purchase expensive pro gear based on the reputation of CVP both by personal experience and from colleagues
By Colin - 20th July 2014 (Feefo)
5/5
quick and easy as usual. Reliable delivery.
By William - 20th July 2014 (Feefo)
5/5
super communication & fast delivery
By Steve - 20th July 2014 (Feefo)
5/5
Super fast delivery and good prices. Will use You guys more.
By Alina - 19th July 2014 (Feefo)
5/5
fast service
By Gareth - 19th July 2014 (Feefo)
5/5
Excellent delivery
By Adam - 19th July 2014 (Feefo)
5/5
Wish I did not get so many emails about my viewing habits and purchases. I know the website and do not need to be bombarded by emails. However it is sometimes good to get an update about deals or new products.
By Andrew - 19th July 2014 (Feefo)
5/5
Excellent service! The first time that i use it, and i'am very happy. Will be one of of my favourite online stores until now! Very fast shipping and good prices!
By Ideias - 19th July 2014 (Feefo)
5/5
xxxxxxx
By Mike - 19th July 2014 (Feefo)
5/5
very quick delivery and well informed. Did not know what to expect in advance. Would use again.
By Ian - 19th July 2014 (Feefo)
5/5
As alway great, fast and competitive service. Thank you.
By Jonathan - 19th July 2014 (Feefo)
5/5
Great website, will be upgrading soon to a Rode NT4 microphone, and hopefully one day in a couple of years or so, a Sound Devices 702 recorder
By Jonathan - 19th July 2014 (Feefo)
5/5
Speedy despatch, reasonable price
By Phill - 19th July 2014 (Feefo)
5/5
Fast reliable service
By Mike - 19th July 2014 (Feefo)
5/5
Excellent communication and customer service
By Timothy - 17th July 2014 (Feefo)
2/5
Item came delivered in poor packaging considering it cost over two hundred pounds
By Felix - 16th July 2014 (Feefo)
5/5
Service was very good and had my item within 2 days of ordering online.
By Carl - 16th July 2014 (Feefo)
5/5
delivery was very fast, friendly when i spoke to somebody on the phone before I bought it.
By Andrew - 16th July 2014 (Feefo)
5/5
Very simple online purchase, email update of the 1 hour window when the courier was due to (and did) arrive was appreciated.
By Jeremy - 16th July 2014 (Feefo)
5/5
Excellent service and communication, highly recommended
By Steve - 16th July 2014 (Feefo)
5/5
Easy to use site, items arrived next day and well packaged.
By Andrew - 15th July 2014 (Feefo)
5/5
Easy to order. Bag arrived as directed and allowed be to be at home on the prescribed day and not lose time guessing when the courier may turn up.
By Kevin - 15th July 2014 (Feefo)
1/5
Arrived in good time, in good condition. But WRONG ITEM
By Katherine - 15th July 2014 (Feefo)
5/5
Everything was ok!
By Emmanouil - 15th July 2014 (Feefo)
5/5
Excellent service
By Alan - 15th July 2014 (Feefo)
5/5
Excellent service, fast, efficient and buy via the website ex-VAT is a great bonus and timesaver.
By Simon - 14th July 2014 (Feefo)
5/5
Ordering, product info and sale were very easily done. Delivery confirmation was quickly arranged and the deivery was stated to be from 2.29 pm onward on a designated day, and it arrived at 2.29pm exactly. Excellent service.
By Terence - 14th July 2014 (Feefo)
4/5
Good - though my delivery address was wrong!
By Paul - 14th July 2014 (Feefo)
5/5
quick, efficient service
By Christopher - 14th July 2014 (Feefo)
5/5
Very fast ordering and excellent handling. Would certainly recommend.
By Steen - 14th July 2014 (Feefo)
5/5
Good customer service and fast delivery.
By Emyr - 14th July 2014 (Feefo)
2/5
Hasn't yet arrived after ordering over a week ago!
By Daniel - 13th July 2014 (Feefo)
5/5
competitive pricing. quick delivery
By Daniel - 13th July 2014 (Feefo)
4/5
Relatively competitive prices and quick enough dispatch would recommend.
By Ben - 13th July 2014 (Feefo)
5/5
excellent
By Francesco - 12th July 2014 (Feefo)
5/5
Good service
By Mihai - 12th July 2014 (Feefo)
5/5
Lightning fast service, great communication. Very pleased!
By Greg - 12th July 2014 (Feefo)
2/5
I have ordered multiple products from CVP in the the past and had no problem but unfortunately customer service is really slow, I ordered multiple items with the keyboard layout this week but the warehouse forgot... :( to add one off the items and it took over 24 hours to establish the fact that CVP forgot to send my item. I had to ring three times before a resolution arises & that there is a little apology at the end of an email, not good enough. I know I won't order or advocate there lame service... Search around there's better companies who want your business.
By Nadeem - 12th July 2014 (Feefo)
5/5
Great service and aftercare, i can't fault it.
By John - 12th July 2014 (Feefo)
4/5
Fast delivery good comms.
By Michael - 12th July 2014 (Feefo)
5/5
Order handling was really quick. I got situation reports and had a good overview, what was happening.
By Oliver - 12th July 2014 (Feefo)
5/5
Prompt and helpful service
By Richard - 9th July 2014 (Feefo)
5/5
Was a very fast service. The product arrived within 24 hours!!
By John - 9th July 2014 (Feefo)
4/5
Very good. Can't fault the service.
By Mike - 9th July 2014 (Feefo)
5/5
reliable as usual! it's all about delivery accordingly to expectations.
By Davide - 9th July 2014 (Feefo)
5/5
OK++++
By Fabio - 8th July 2014 (Feefo)
5/5
very clear website, great delivery, within an hour time window. i even knew the name of the delivery driver (who was quite unsurprised when I greeted him by name)
By Adrian - 8th July 2014 (Feefo)
5/5
Great site and services
By Felix - 8th July 2014 (Feefo)
5/5
As Above
By Felix - 8th July 2014 (Feefo)
5/5
Top quality service as always! Try CVP before anywhere else!
By Ben - 8th July 2014 (Feefo)
5/5
Very quick delivery and excellent communication
By Julyan - 8th July 2014 (Feefo)
5/5
Delighted with the service, better than expected.
By David - 8th July 2014 (Feefo)
5/5
Always a good service with real humans!!
By Matt - 8th July 2014 (Feefo)
5/5
Ordering was very straightforward and I was kept really well informed of when my items would be delivered.
By Howard - 7th July 2014 (Feefo)
5/5
Quick dispatch and delivery, any email contact always first rate.
By Cillian - 7th July 2014 (Feefo)
5/5
Good
By Tom - 7th July 2014 (Feefo)
5/5
Good website and quick efficient service
By Nick - 7th July 2014 (Feefo)
5/5
Extremely prompt service.
By Christopher - 7th July 2014 (Feefo)
5/5
Amazing delivery - ordered in the morning, product arrived by mid afternoon same day!
By Gordon - 7th July 2014 (Feefo)
5/5
very fast and brat communication
By Kevin - 7th July 2014 (Feefo)
5/5
First Class! Super quick delivery and with a great courier service.
By Leon - 6th July 2014 (Feefo)
5/5
always great service and prices
By Matt - 5th July 2014 (Feefo)
5/5
Absolutely excellent service from CVP UK.
By Debasis - 5th July 2014 (Feefo)
5/5
Great and speedy service
By Robert - 5th July 2014 (Feefo)
5/5
really responsive to questions
By Alan - 5th July 2014 (Feefo)
5/5
Very helpful and friendly service
By Jean - 3rd July 2014 (Feefo)
5/5
Fast and efficient service.
By Jon - 3rd July 2014 (Feefo)
2/5
Ordered Friday, paid for next day. Arrived Tuesday
By stewart - 2nd July 2014 (Feefo)
5/5
Nice and fast!
By Claus - 1st July 2014 (Feefo)
5/5
Excellent end to end service.
By Josh - 1st July 2014 (Feefo)
5/5
very fast, reliable, precise
By Emiliano - 1st July 2014 (Feefo)
5/5
Prices are very competitive and email communications were good, delivery was very fast. Great to find an online shop which can service the UK video industries specifically.
By Richard - 1st July 2014 (Feefo)
5/5
Very Quick and Prompt Service.
By Glenn - 1st July 2014 (Feefo)
5/5
Great service, prompt delivery and most importantly, excellent customer support.
By Diarmuid - 1st July 2014 (Feefo)
5/5
Good product
By Timothy - 30th June 2014 (Feefo)
5/5
Good delivery rate. Good customer service.
By Neide - 30th June 2014 (Feefo)
5/5
Very satisfied
By Silvia - 30th June 2014 (Feefo)
5/5
Fast, efficient delivery.
By Michael - 30th June 2014 (Feefo)
5/5
super fast delivery, even to parts of the EU!
By Peter - 30th June 2014 (Feefo)
2/5
Inaccurate advice on product.
By Sarah-Jayne - 29th June 2014 (Feefo)
5/5
Easy to shop, good prices and an amazingly fast delivery
By Eric - 29th June 2014 (Feefo)
5/5
Very quick delivery & item was at a good price-point.
By William - 28th June 2014 (Feefo)
5/5
Very fast service
By Andre - 28th June 2014 (Feefo)
5/5
Excellent selection of goods on the website.
By Simon - 28th June 2014 (Feefo)
5/5
Very good website, service and delivery speeds. Trustworthy and reliable.
By Scott - 28th June 2014 (Feefo)
5/5
I've always found cvp customer service to be excellent and there prices to be competive.
By Yashir - 24th June 2014 (Feefo)
5/5
excellent
By Andrew - 24th June 2014 (Feefo)
5/5
Great company! Best price around, really fast shipping, email updates frequently...I was seriously impressed. I'll definitely be shopping with them again!
By Andy - 24th June 2014 (Feefo)
5/5
Very good transaction . Serious and efficient.
By Philippe - 24th June 2014 (Feefo)
5/5
Great communication and very fast delivery.
By Paul - 23rd June 2014 (Feefo)
5/5
Good service
By Tony - 23rd June 2014 (Feefo)
5/5
CVP helped me also by answering a question about the product I purchased that helped me decide on what to buy
By Raymond - 23rd June 2014 (Feefo)
5/5
Fast, reliable and precise!
By Marcus - 23rd June 2014 (Feefo)
5/5
Brilliant company. One of the best in the business. Staff seem to always have answers and good product knowledge.
By Stephen - 23rd June 2014 (Feefo)
5/5
Have been using CVP for a number of years and their service has been consistently excellent! Very fast delivery rates even for international orders! CVP will always be my first choice for my audio visual needs.
By Brian - 23rd June 2014 (Feefo)
5/5
good choice of products and very fast delivery
By Andrea - 22nd June 2014 (Feefo)
5/5
Muito Bom , Rapidos na entrega
By Rui - 22nd June 2014 (Feefo)
5/5
I thought their on-line 'customer care' was outstanding. I emailed the Company to tell them so!
By James - 22nd June 2014 (Feefo)
4/5
very good service
By Noam - 22nd June 2014 (Feefo)
5/5
Nice deal
By Barasz - 22nd June 2014 (Feefo)
5/5
quick and excellet service
By Enrica - 22nd June 2014 (Feefo)
5/5
Quick delivery, thanks.
By Rob - 21st June 2014 (Feefo)
5/5
Excellent and fast service!
By Szilagyi - 21st June 2014 (Feefo)
5/5
Excelent service!
By Szilagyi - 21st June 2014 (Feefo)
5/5
Outstanding service!
By Eric - 21st June 2014 (Feefo)
5/5
CVP's service was swift and spot on. The camcorder was despatched within hours of my order. They kept me well informed and the product arrived well packed and in perfect condition.
By Ian - 21st June 2014 (Feefo)
4/5
Generally staff are helpful and knowledgable. On a previous purchase of a Rode lav mic I had some issues using it with a H2N. The member of staff I spoke to about it said I needed a different mic as the H2N didn't have phantom power. However searching the internet revealed that there was a setting on the H2N to provide phantom power and so it does actually work. I appreciate that staff can't know everything about every product, but I assume the H2N is a popular choice and that powering mikes is a common requirement. This would not stop me purchasing from you in the future as generally I gave always received accurate and helpful advice.
By Mark - 21st June 2014 (Feefo)
5/5
consistent quick email responses and friendly service
By Thomas - 21st June 2014 (Feefo)
5/5
Service from CVP was great, although the couriers TNT delivered a day late due to a 'routing error' which was frustrating.
By Peter - 18th June 2014 (Feefo)
5/5
Ordered my C100 on Friday morning with a bank transfer and it was delivered to me in Ireland on Monday afternoon. Fantastic Service.
By Aidan - 18th June 2014 (Feefo)
5/5
I had ton cancel on this occasion but this was handled in an efficient manner that I wouldn't expect from many other companies. Would def use yet again.
By Chris - 18th June 2014 (Feefo)
5/5
Fast and without any problems...
By Jonas - 18th June 2014 (Feefo)
4/5
Perhaps not the cheapest but prompt and reliable, and only stock quality equipment so I trust what's on your website.
By McDonald - 17th June 2014 (Feefo)
4/5
Would be excellent but had problems with TNT delivery, nothing to do with CVP. All sorted out well
By Richard - 17th June 2014 (Feefo)
5/5
I only ever either leave comments for sites and services when they are very good or very bad. This, I am glad to say was very good. Quick phone call helped me find the right product, prompt delivery meant it was delivered on time for a shoot.
By Nathan - 17th June 2014 (Feefo)
5/5
Great prices and super fast delivery!
By Evangelos - 17th June 2014 (Feefo)
2/5
Disguising that I had to pay delivery on something over £65.
By Jon - 17th June 2014 (Feefo)
5/5
Met the guys on the stand at ABTT - introduced me to the PCM - M10
By Colin - 17th June 2014 (Feefo)
4/5
when every i have called in, there hasn't a time when i was assist instantly. Mostly was told someone will call back.
By Daljit - 17th June 2014 (Feefo)
5/5
very quick and packed well.. always enjoy using cvp
By Scott - 16th June 2014 (Feefo)
5/5
Great service as usual.
By Shabaz - 16th June 2014 (Feefo)
5/5
Fast delivery
By Jörgen - 15th June 2014 (Feefo)
5/5
Very fast international shipping!!!! In 36 hours I received package!
By Goran - 14th June 2014 (Feefo)
4/5
Very good
By Barasz - 14th June 2014 (Feefo)
5/5
Very fast despatch, no problems
By Roland - 14th June 2014 (Feefo)
4/5
Some of the website details are not accurate. Caused much frustration.
By Alan - 14th June 2014 (Feefo)
5/5
CVP is such a fantastic company, with an outstanding customer service team. I would throughly recommend them, and Dave Morris who has always been a great help offering advice and assistance. They will always be my first port of call when purchasing new equipment in the future and are a pleasure to do business with.
By Adam - 11th June 2014 (Feefo)
5/5
faster
By Alexandre - 11th June 2014 (Feefo)
5/5
Excellent
By Joakim - 11th June 2014 (Feefo)
5/5
I really appreciated the communication and level of service when the item was out of stock.
By David - 9th June 2014 (Feefo)
5/5
Fast delivery and they included a sling for my tripod as present...Thanks!
By Alberto - 9th June 2014 (Feefo)
5/5
Good, prompt service. Appreciate using parcels carrier with tracker.
By Robert - 9th June 2014 (Feefo)
5/5
Delivered promptly
By Tudor - 9th June 2014 (Feefo)
5/5
Great, fast and transparent service!
By Attila - 9th June 2014 (Feefo)
5/5
good sevice and well wrapped items
By Ian - 8th June 2014 (Feefo)
5/5
Fast and efficient as ever :)
By Terry - 8th June 2014 (Feefo)
5/5
Excellent
By Ian - 8th June 2014 (Feefo)
5/5
Any time I've purchased from CVP, I've found that my order has been processed and shipped very quickly. I would have no hesitation in recommending CVP to others.
By Derek - 7th June 2014 (Feefo)
4/5
though sending lightbulbs in a soft jiffy bag was not the cleverest of packaging decisions.
By Alun - 7th June 2014 (Feefo)
5/5
Goods delievered in a huge box with a lot of protection - great
By Carsten - 7th June 2014 (Feefo)
1/5
A dreadful company I will never buy from again.
By Roy - 6th June 2014 (Feefo)
5/5
Quick shipping
By Styliani - 4th June 2014 (Feefo)
5/5
Excellent as ever.
By Alasdair - 4th June 2014 (Feefo)
5/5
Excellent as always.
By Blair - 4th June 2014 (Feefo)
5/5
Clear website, easy to order.
By Philip - 4th June 2014 (Feefo)
1/5
No apology after attempting to send me the wrong item due to wrong image on their website. Took all day to respond to emails. No attempt to rectify or keep my business other than telling me i would have to spend more money. Appalling attitude to customers.
By J - 4th June 2014 (Feefo)
5/5
Used item is in excellent condition, was delivered quickly.
By Owen - 3rd June 2014 (Feefo)
5/5
I was very appreciative that under a very tight deadline cvp made sure I received my order as soon as possible. It meant I was able to then fulfill my filming commitment.
By Greg - 3rd June 2014 (Feefo)
5/5
Kept informed throughout transaction
By Peter - 3rd June 2014 (Feefo)
4/5
all ok - prompt delivery
By John - 3rd June 2014 (Feefo)
5/5
Fast, friendly and efficient. would definitely use again.
By Andrew - 2nd June 2014 (Feefo)
5/5
Fair pricing and lightning fast no-hassle service and delivery. Return shopper.
By Djahanbani - 2nd June 2014 (Feefo)
4/5
Great service and very competitive price BUT still waiting for confirmation about sending me some missing screws for the TV Logic battery plate to fit to the monitor I bought! Richard Lawson 62 Whitelow Rd, Manchester M21 9HR
By Richard - 2nd June 2014 (Feefo)
5/5
The service was quick and the delivery prompt.
By Austin - 2nd June 2014 (Feefo)
4/5
The service was excellent up to the point that I sent an email confirming receipt and expressing thanks. I asked in his email if I still needed to return the receipt slip from the delivery note, to which I have not had a reply. Disappointing.
By Russ - 1st June 2014 (Feefo)
5/5
very fast delivery
By Rob - 1st June 2014 (Feefo)
5/5
Great company and service
By Anastasia - 1st June 2014 (Feefo)
5/5
All perfect and fast!
By Cornelis.j.a - 1st June 2014 (Feefo)
5/5
Good website, great selection of gear and fast despatch
By Matthew - 29th May 2014 (Feefo)
4/5
--
By Atte - 28th May 2014 (Feefo)
5/5
very helpful
By Ian - 28th May 2014 (Feefo)
5/5
Extremely good and fast service.
By Martin - 28th May 2014 (Feefo)
5/5
Very fast service and delivery
By Steve - 27th May 2014 (Feefo)
5/5
Great site, easy to navigate.
By Gbenga - 27th May 2014 (Feefo)
5/5
Service was as usual first class. My goods arrived on time and were VERY WELL Packed. I have placed several orders now,and can't really fault them.
By David - 27th May 2014 (Feefo)
4/5
Very good communication from ordering right through to recieving my order even when I had a problem with the product.
By Michael - 27th May 2014 (Feefo)
5/5
Super fast delivery, easy purchase on the website.
By Sophie - 27th May 2014 (Feefo)
5/5
Great communication and excellent follow-up. Sometimes, I received replies from two people in customer service. This was an important purchase so it counts that people care to get back to you and give you a realistic assessment of when a product might be delivered.
By Jonathan - 27th May 2014 (Feefo)
5/5
Excellent communication and quick delivery
By Elizabeth - 27th May 2014 (Feefo)
5/5
very good
By Vinnie - 27th May 2014 (Feefo)
2/5
Can always get hold of them and they keep you updated. With this product it said it was in stock but then it wasn't after ordering - luckily it made it just in time for when we needed it. I'm not a massive fan of the postage options offered. Minimum spend was £7.75 approx on postage - they came in huge great envelopes. They were only small CF cards and they could've been posted for a fraction of the cost and still signed for (proof of delivery). Would've been nice to be able to choose that as a potential option as it seemed too expensive to post.
By Matthew - 27th May 2014 (Feefo)
5/5
Amazing service, fast delivery.
By David - 27th May 2014 (Feefo)
5/5
Not applicable
By Adam - 27th May 2014 (Feefo)
5/5
Fast , efficient and it was nice to be kept informed of the order process the whole way through... even a tracking number so I could follow the delivery. Very professional ! Highly recommended (which is good as CVP was highly recommended to me by a professional photographer ;-)
By Fiona - 27th May 2014 (Feefo)
4/5
service good, speedy and dependable
By Abraham - 26th May 2014 (Feefo)
5/5
Happy :)
By Peter - 26th May 2014 (Feefo)
5/5
Very prompt information regarding stock availability, excellent overall service.
By Alison - 26th May 2014 (Feefo)
5/5
However I would advise not using TNT as delivery. They've messed up my delivery twice. Once by not even sending the package out on the delivery date (no excuse and they weren't able to explain why it didn't go out), and the second time by flat out lying that they rang the doorbell and left a calling card the following day. Horrible.
By Robert - 26th May 2014 (Feefo)
5/5
amazing guys as always !
By Luca - 25th May 2014 (Feefo)
1/5
Very bad experience buying from this company. The item was shown in the website as 'in stock' but in reality it took more then one week to arrive in their warehouse. The company used to deliver it is having trouble to deliver it and i still haven't received it. Avoid this company.
By Filipe - 25th May 2014 (Feefo)
4/5
I have ordered Equipment twice from CVP. Delivery, correspondence, prices and of course the products were fine, both times. Nevertheless though, both times the items were declared being in stock online and both times, after the order, they seemed not to be in stock any more ... this leading to delivery delays of up to 4 weeks ... Certainly something to improve custom service upon.
By Theodoros - 25th May 2014 (Feefo)
5/5
Dispatched quickly
By Stephen - 25th May 2014 (Feefo)
5/5
Friendly and helpful!
By William - 25th May 2014 (Feefo)
4/5
Product was delayed after the first announcement of delivery date - probably because of Panasonic. Good thing: I have been notified about the problem, and the delay was only 1 week.
By Torsten - 24th May 2014 (Feefo)
5/5
Everything went smooth
By Claudio - 24th May 2014 (Feefo)
2/5
All came together very pleased however no door number was on package and this resulted in a days delay
By Joe - 24th May 2014 (Feefo)
4/5
Excellent web sales system but RMA system needs attention. One unit delivered was faulty. RMA email said you have to send it back. After sending it back courier arrived same day and another one next day to pick it up! Still waiting for replacement.
By John - 24th May 2014 (Feefo)
5/5
great service many thanks
By John - 24th May 2014 (Feefo)
5/5
Excellent, dependable and delivers as expected. The In stock on product item listing is a great help. WE can decided quickly and make purchases.
By Graham - 24th May 2014 (Feefo)
5/5
I do not think, I just told you the service was good
By Eleonore - 24th May 2014 (Feefo)
5/5
website easy to use, customer service rep friendly and helpful
By Charleen - 24th May 2014 (Feefo)
4/5
Excellent, but for the fact that they took the order without having it in stock - after that their comms were very good.
By Robin - 24th May 2014 (Feefo)
5/5
But TNT is the worst courier!
By Kevin - 23rd May 2014 (Feefo)
5/5
Order and delivery were quick and on time even coming from the UK to USA.
By James - 21st May 2014 (Feefo)
5/5
Fast service reliable service.
By Robert - 21st May 2014 (Feefo)
4/5
Your service is fine. If you want me to be picky, I noted some casual mis-use of capitals in my name and email address and an a slightly improper mode of address in your correspondence
By Barry - 21st May 2014 (Feefo)
1/5
CVP Massively let me down with this order. I'm currently filming a documentary in South Africa in bright sunshine with no EVF thanks to CVP. I ordered these products in March over 1 month before I was leaving for this shoot and was assured that it would be delivered in mid April, then late April, then early May. I was only told these delivery times when I phoned up and chased the order after it wasn't delivered. I feel completely let down by CVP. They screwed me - They kept re-assuring me over and over again when I chased the order that it would be delivered before I left for the shoot, primarily I believe to keep my order with them, dragging it out. I'm now struggling to focus, or see my c300 monitor screen. I believe these products have been delivered to my office in London but I'm filming here on location in Johannesburg, Durban and Cape town until June 8th, so that's no use to me at all. If they'd told me at the start that allowing them over 6 weeks to deliver me this product wouldn't be long enough I would have bought a TV logic EVF or something similar that would have helped me during this project, but over and over again I was reassured until 2 days before I was leaving, when I was told it wouldn't be delivered - leaving me no other option. I will try very hard never to use CVP again, but it's unlikely as I live locally so it's convenient. I will not trust them again after this, I will not recommend them to anyone I know, in fact I'll probably tell them about this incident and I am hugely hugely disappointed with the lies, the time wasted and the sheer inconvenience they've caused me. I'm under pressure on this shoot, and that pressure is mainly due to CVPs screw up. I'm disgusted. Having spent over 20k with CVP over the past few years, buying my c300 and other gear, I'd expect a little more respect and professional courtesy. Seeing as I'm bothering to input this feedback, I'd been interested to know CVPs response to the above and how they plan to avoid this sort of thing happening in future. Do they treat everyone in this way? I'm a professional and I expect CVP to be professional too. From speaking to colleagues and other camera ops and directors, some too have experienced issues with CVP. So we're all interested to see what CVP has to say for this situation. The gear I ordered (I presume) has by now been delivered to my office in London - I however won't be able to use in until Mid June, but which time the project I needed if for will be finished. I'm absolutely gutted after waiting SUCH a long time, trusting what CVP had told me would be true and being SO patient. Giving CVP the benefit of the doubt every time I was strung along. I will definitely think twice before ordering anything and if I can get my equipment elsewhere, I may well do. Big disappointment.
By Simon - 20th May 2014 (Feefo)
5/5
Very good service
By Andrew - 20th May 2014 (Feefo)
5/5
Like everyone, when I order something I want it straight away so there's nothing worse that being told a delivery date and the item not arriving on that date. I've never had this problems with CVP.
By Chris - 20th May 2014 (Feefo)
5/5
Great service as always. They may not be the cheapest but I'd rather pay a bit more for service.
By Keith - 20th May 2014 (Feefo)
5/5
I have always found CVPs service brilliant. They keep you informed, things arrive on time, what more could you ask?
By Keith - 20th May 2014 (Feefo)
5/5
website works well and delivery is efficient, thanks
By Hugo - 20th May 2014 (Feefo)
5/5
Great prices
By Niclas - 20th May 2014 (Feefo)
4/5
The process of ordering was fine. The delivery of the items by TNT was not. There appeared to be little communication between departments. They made three attempts before finally delivery. The first driver couldn't find my property, the second driver claimed to have left a delivery card - he did not
By Paul - 19th May 2014 (Feefo)
5/5
The whole service experience is excellent and something I recommend to fellow colleagues. Starting from the website, searching and online purchasing experience, this was easy to use and there were no time wasting factors that would have frustrated me. Through to the notification and delivery, CVP don;t just take your money and leave you wondering how long it will take - they send you emails letting you know your products are dispatched or that they are waiting to receive them - so you are always in the loop! and the carrier they used, TNT was very quick and efficient. All in all another great experience from CVP that will keep me coming back when i require AV products.
By Nicholas - 19th May 2014 (Feefo)
5/5
Good communications throughout and delivered quicker than expected.
By Simon - 19th May 2014 (Feefo)
5/5
Thank You.
By Guest - 19th May 2014 (Feefo)
5/5
As described and delivered very promptly.
By Paul - 18th May 2014 (Feefo)
5/5
Fast. Available. Trsutable.
By Miguel - 18th May 2014 (Feefo)
4/5
Good service ! A Royal Mail option would be good too , couriers are harder to collect a missed delivery from - but otherwise v happy
By Alastair - 17th May 2014 (Feefo)
5/5
Great service thanks
By Stephanie - 17th May 2014 (Feefo)
5/5
Speedy service
By Kevin - 16th May 2014 (Feefo)
5/5
Brought item incorrectly, my fault, contacted CVP and was issued with clear instructions on how to return the item. Within 2 days of receipt I was provided with a full refund. I have now brought the correct item, again from CVP and can't fault the service. Thanks CVP.
By Guest - 16th May 2014 (Review centre)
5/5
Good service and information. Good notice of delivery. Lower price than most other dealers for this product.
By Chris - 14th May 2014 (Feefo)
5/5
Excellent service - would definately recommend using CVP
By Jaqueline - 14th May 2014 (Feefo)
5/5
you start to receive detailed reports just one hour (or less) after your checkout, telling they have already packed the box, the have shipped, etc.
By Franco - 14th May 2014 (Feefo)
2/5
I've had great service from CVP for the last ten years, however this and my other current orders with them have been poor, if I'd have ordered them online and paid with a card then it would have been with me the next day, instead I paid by BACS and have had to wait 2.5 weeks with very little communication about why, despite all the items appearing to be in stock when I ordered them.
By Matt - 14th May 2014 (Feefo)
4/5
Good site and a good selection of products at reasonable prices. However, the ordering process is too convoluted, more layers than needed to complete an order. Better clarity around product availability would have helped us avoid an obvious error when you enter a specific page without ever having seen other pages or the site before. For clarity - when ordering (in our case via an iPad) there are small statements that state if the product is in stock or as in or case ready to be ordered. If at the checkout or better still on the product page in-line help was supplied (help icon next to status message) I would have realised that "Ready to order" is not the same as "In stock!" and could have made a cll to CVP or selected another product. This is in fact what happened in the end. In addition making this clear in the email confirmation would have helped, as clients like to understand the time frames involve, costs and being kept up to date / informed. Apart from these small issues the service response and product delivery for a weekend shoot was excellent and we will use CVP.com again in the future based on knowing how their service and ordering works.
By Stephen - 14th May 2014 (Feefo)
5/5
Came really fast!
By Sanjin - 14th May 2014 (Feefo)
4/5
Good service but let down by lack of response to email request.
By Robert - 14th May 2014 (Feefo)
5/5
The serivece is fast and accurate
By Juhani - 14th May 2014 (Feefo)
5/5
Fastest shipping ever from UK to Germany. Excellent service.
By Stefan - 14th May 2014 (Feefo)
5/5
once again ; ordering thhursday, delivery on monday in sweden. i like it
By Jesper - 14th May 2014 (Feefo)
5/5
Right on time!
By Francisco - 14th May 2014 (Feefo)
5/5
Fast delivery and excellent service!
By Benjamin - 13th May 2014 (Feefo)
5/5
very fast delivery and excellent customer service
By Miso - 13th May 2014 (Feefo)
4/5
would have been excellent if I'd received a silver one instead of a black one
By John - 13th May 2014 (Feefo)
5/5
Great selection of products - really fast delivery - friendly and good telephone customer service.
By Frederik - 12th May 2014 (Feefo)
5/5
I found the people at CVP very helpful and quick to respond. The website listing did not show that one of my purchased products are not available in stock pending orders. I think that must have been reflected accordingly. But the web sales team managed to send the available one with next day delivery as soon as I asked, which was a big help.
By Behrooz - 12th May 2014 (Feefo)
4/5
Excellent service. I rated "good", because if an email were sent to me with the tracking number of the parcel, that would have put my mind at rest. I received an email telling me that the parcel is to be sent very soon, but than for four days complete silence. When I called CVP, only than the tracking number was emailed to me.
By Stefan - 12th May 2014 (Feefo)
5/5
Great collection, great service great after sales
By John - 12th May 2014 (Feefo)
4/5
The services were great, just didnt like that the product wasnt listed as non stocked.
By Gabriel - 12th May 2014 (Feefo)
5/5
Quick response.
By Mochuan - 12th May 2014 (Feefo)
5/5
Support on a friday just right at the closing time! Thx for patience.
By Philipp - 11th May 2014 (Feefo)
5/5
Very prompt delivery, good quality merchandise.
By Patrick - 11th May 2014 (Feefo)
5/5
Excellent service as usual
By Aidan - 11th May 2014 (Feefo)
5/5
good service
By TONY - 11th May 2014 (Feefo)
5/5
No problems.
By I - 9th May 2014 (Feefo)
2/5
I've ordered twice recently - the first time was not online and I didn't receive great service and one of the items took a long time to come (which I only found out when I kept emailing to find out what was going on). I decided to give ordering by web a try and the product arrived incomplete.
By Angela - 7th May 2014 (Feefo)
5/5
Order turned up as expected.
By David - 7th May 2014 (Feefo)
5/5
Very good customer service. Quick delivery. Very well packaged.
By Andras - 7th May 2014 (Feefo)
5/5
Very good service. Delivered extremely quickly and item was well packaged (potentially overkill on that one!).
By Calum - 7th May 2014 (Feefo)
2/5
Wrong item was sent out emailed yesterday for a return still waiting to get it sorted. Not first time this happens. Asked a quote for other items and still no response! Not very good customer service!
By Eric - 7th May 2014 (Feefo)
5/5
Easy to order and as usual arrived on schedule.
By Neville - 7th May 2014 (Feefo)
5/5
as always - a complete service. excellent choice and good price, speedy delivery, well boxed and efficient. Cant fault CVP
By Paul - 7th May 2014 (Feefo)
5/5
Good website. Excellent customer support. Great delivery service and great prices. Wouldn;'t really consider shopping anywhere else.
By Grant - 7th May 2014 (Feefo)
5/5
Good range of products, competitive prices, good communication and fast reply times to email enquirers, secure transactions.
By Emmanouil - 7th May 2014 (Feefo)
4/5
Good service.
By Robert - 7th May 2014 (Feefo)
5/5
first class communications throughout
By Michael - 6th May 2014 (Feefo)
4/5
Consegna con qualche giorno di ritardo, ma era periodo di festività...
By Giuliano - 6th May 2014 (Feefo)
5/5
Quick despatch and delivery - although free delivery was offered on the Glidecam 2000 but not the 4000, minor shame.
By Dan - 5th May 2014 (Feefo)
5/5
..
By Edel - 5th May 2014 (Feefo)
5/5
Excellent service! Thank you.
By Ladislav - 5th May 2014 (Feefo)
5/5
Very prompt postage. Good safe packaging.
By Rich - 4th May 2014 (Feefo)
1/5
The delivery service was appalling and I shall never buy any product again from any firm that uses them.TNT. The first day I waited in all day for the promised delivery and it did not come. That evening I was promised it would come the following day between 10-12. The following day when I enquired whether that was on trck at 11am I was told they were 'a tiny bit behind and it would be at 12 or a tiny while after. At 2pm it took them 30 minutes to find out the situation and I was told they would deliver 'by 3.30 at the latest' At 4pm I was told by Amanda who leads the team that they would find out and get back to me. At 4.55pm, having heard nothing I spoke to her again and she phoned the depo herself and the mic arrived at about 5.10pm. The driver claimed to have rung my bell at 5.35 the day before but I was in and would have heard, and I had been told he is supposed to leave a message if he tries to deliver unsuccessfully and he had not. I concluded that there was gross inefficiency and at least one person had lied at least four times. This is unacceptable. Change your delivery service.
By Sue - 4th May 2014 (Feefo)
5/5
Superb service, super quick, and very efficient!
By Simon - 4th May 2014 (Feefo)
5/5
Good service, quick delivery, no complaints
By Tomasz - 4th May 2014 (Feefo)
5/5
Very prompt service and delivery
By Stewart - 3rd May 2014 (Feefo)
5/5
Excellente transaction
By Maria - 3rd May 2014 (Feefo)
5/5
Fantastic service, fast shipping and excellent information!
By Willem - 3rd May 2014 (Feefo)
4/5
CVP services are great. The goods were sent out on time and I was updated along the way. Even when I had issues with my tracking number, they assured me all was well. The courrier they use is however another matter. Very inefficient. They didn't update the shipment status on their site for 4 days. The staff are very ill mannered, they don't return mails. Till now I haven't taken delivery of the items. There's always a story to tell. CVP should have an Excellent but get this because of the shoddy courrier service.
By Toyin - 3rd May 2014 (Feefo)
4/5
Efficient
By John - 2nd May 2014 (Feefo)
5/5
Service was great
By Mark - 1st May 2014 (Feefo)
5/5
First purchase with CVP and they were faultless, great communication and next day delivery!
By Mike - 30th April 2014 (Feefo)
1/5
I don't receive my package
By Adrien - 30th April 2014 (Feefo)
2/5
Good website & good service but shipping charges to Northern Ireland are extortionate. I can courier 30kgs from here to the mainland for £11+VAT.
By John - 30th April 2014 (Feefo)
5/5
I phoned to confirm availability and was accurately told when they would have new stock to ship. Excellent service.
By Frank - 30th April 2014 (Feefo)
5/5
Product was shipped and delivered extremely fast and we were kept up to date at all times via email.
By Iain - 30th April 2014 (Feefo)
4/5
Good service except for a long wait for a product (was out of stock).
By Jevgenijs - 30th April 2014 (Feefo)
2/5
One product was delay over two months, you kept us informed but the delay was unacceptable and had we needed it more urgently we would have looked for an alternative supplier. We are less likely to use you in the future.
By Accounts - 29th April 2014 (Feefo)
5/5
Although items not in stock, I was kept informed as to my order progress
By Tim - 29th April 2014 (Feefo)
2/5
Usually we are very happy with you but this time the shipment was late and the items were not packed well: one tube was hit during the delivery and could not be inserted. Anyway we fixed it. Thanks anyway
By Luca - 28th April 2014 (Feefo)
5/5
as self employed videographers we need to be able to buy with confidence and also trust who we buy from. CVP has always supplied customer service of the highest standard and know that I can buy without concern that the goods with arrive quickly, safely and be of excellent quality
By geoff - 28th April 2014 (Feefo)
5/5
Zuverlässiger, vorbildlicherHändler. Empfehlenswert!
By Wilfried - 28th April 2014 (Feefo)
1/5
Equipment took over 6 weeks to arrive because some parts hadn't come. Why couldn't they send the bulk, then the small bits after?!
By Jamie - 28th April 2014 (Feefo)
2/5
Generally a poor and inefficient level of service, poor communication and contact.
By Garry - 28th April 2014 (Feefo)
5/5
Phenomenal service! Ordered in the afternoon, delivery the next day to Finland. Great price too!
By John - 28th April 2014 (Feefo)
5/5
Very fast delivery. Great service! I recommend!
By Wawrzyniec - 28th April 2014 (Feefo)
5/5
Excellent service, great comms
By Colin - 28th April 2014 (Feefo)
5/5
Very fast, good communication.
By Jamie - 28th April 2014 (Feefo)
4/5
I got updates about the delayed delivery which is excellent if in a hurry. But when I asked questions via email I never got answers (I was about to order more items).
By Tuomas - 28th April 2014 (Feefo)
5/5
Fast delivery! It good to know information about recipt and dispatch not but recived about 5 emails that seemed unnessersary
By Luke - 27th April 2014 (Feefo)
5/5
Good Service
By Richard - 27th April 2014 (Feefo)
5/5
fast, reliable service
By Milan - 27th April 2014 (Feefo)
5/5
Really Good Pricing, Very fast delivery!!!! Excellent Service!!!
By Jeremy - 27th April 2014 (Feefo)
4/5
good and fast service
By Shaun - 27th April 2014 (Feefo)
5/5
Very good. Quick delivery. Packaged really well
By Ross - 27th April 2014 (Feefo)
5/5
Flawless
By Mete - 27th April 2014 (Feefo)
5/5
great service
By Gabriel - 26th April 2014 (Feefo)
5/5
awasome people, fast responcive guys
By Victor - 23rd April 2014 (Feefo)
4/5
It's my first buy on creative video so for start it's a very good experiance, good feedback about all steps of the process
By Luís - 22nd April 2014 (Feefo)
5/5
brill
By John - 22nd April 2014 (Feefo)
5/5
Great service from web to delivery
By Stephen - 22nd April 2014 (Feefo)
1/5
Hi, I am not happy about the service of CVP, the item had been ordered on MONDAY morning Specifically for TUESDAY delivery as I need it for a job on Wednesday. I had also called CVP web order team on MONDAY to confirm the items are in stock so make sure it reaches me on TUESDAY. However the item never turns up on TUESDAY, the tracking number didn't work, and this had been the 2ND TIME CVP had delayed the shipment of the item, and I found it to be unforgivable for such a professional team to be making the mistake TWICE. Lucas
By Chih - 22nd April 2014 (Feefo)
5/5
Very fast and excellent follow-up of order and delivery. First item bought and more will follow .
By Van - 21st April 2014 (Feefo)
5/5
Fast service and a keen price for the item. I'll look on your site for future purchases.
By Richard - 20th April 2014 (Feefo)
5/5
professional, cheap and fast
By Juan - 19th April 2014 (Feefo)
5/5
Good service. Good communication.
By Mike - 19th April 2014 (Feefo)
5/5
Very fast delivery for a nice price
By Roel - 19th April 2014 (Feefo)
5/5
Amazing!
By Aleksandar - 18th April 2014 (Feefo)
4/5
Item was delivered using a cheaper option than I paid for.
By Nezih - 18th April 2014 (Feefo)
5/5
Great seller. Fast, accurate and professional. Many thanks
By Massimo - 16th April 2014 (Feefo)
5/5
Impressed with the e-mail communication. I knew the state of play at every stage of purchase and followed the tracking and delivery to my door.
By Tim - 16th April 2014 (Feefo)
5/5
Very good service
By Ben - 16th April 2014 (Feefo)
5/5
Excellent polite system, well done!
By David - 15th April 2014 (Feefo)
5/5
Really good and professional communication. Keeps you up to date about the delivery status and fast shipment.
By Joey - 15th April 2014 (Feefo)
5/5
1st class service , will be using CVP for future purchases.
By Grant - 14th April 2014 (Feefo)
5/5
Fast shipping. Great service
By Assoc - 14th April 2014 (Feefo)
4/5
Good service - just quite a lengthy wait for stock to arrive which I know is not your fault.
By Kevin - 14th April 2014 (Feefo)
2/5
Only because the items were said on the web-page to be in stock. When I then ordered them I as told they were out of stock. However, new stock arrived quickly so I only lost a couple of days - but that could have been important and I would have then had to cancel my order.
By R - 14th April 2014 (Feefo)
5/5
Very professional and personable :-)
By Darren - 14th April 2014 (Feefo)
5/5
Items were easy to find and delivered in excellent time.
By Nick - 13th April 2014 (Feefo)
5/5
Quality customer service and very fast dispatch.
By Christopher - 13th April 2014 (Feefo)
2/5
Your delivery charges for small items are far too high - I only purchased from your as I couldn't find the item elsewhere.
By Tim - 13th April 2014 (Feefo)
5/5
But sales service never reply to product inquiry
By HUNG - 13th April 2014 (Feefo)
5/5
Excellent
By Tim - 13th April 2014 (Feefo)
5/5
Slight delay due to product not being in stock but very efficient, informative and courteous service - would definitely use again.
By Andrew - 12th April 2014 (Feefo)
5/5
1 day shipping,unbelieveble!
By Alessandro - 12th April 2014 (Feefo)
5/5
Good service
By Mike - 12th April 2014 (Feefo)
5/5
Really fast delivery, fantastick prices and a great number of products. Easy websites and good service !
By Andreas - 11th April 2014 (Feefo)
5/5
I think they are great. Quick shipping and communication by e-mail. Will be again !
By Mavric - 9th April 2014 (Feefo)
5/5
Fast and excellent service
By Luís - 9th April 2014 (Feefo)
5/5
Great service
By Emma - 9th April 2014 (Feefo)
5/5
Excellent, quick and friendly service!
By Kari - 9th April 2014 (Feefo)
5/5
Fast, efficient service
By Charlotte - 8th April 2014 (Feefo)
5/5
Really efficient & trustworthy.
By Gemma - 8th April 2014 (Feefo)
5/5
None to say
By Sergio - 8th April 2014 (Feefo)
5/5
professional customer communication, and the fastest EU delivery that I ever tried.
By Matteo - 7th April 2014 (Feefo)
5/5
Excellent service & good cmmunication
By Trevor - 7th April 2014 (Feefo)
5/5
Best and quick service and competing prices.This is what companies should be in these days.
By John - 7th April 2014 (Feefo)
5/5
Turned up as promised!
By Paul - 7th April 2014 (Feefo)
5/5
Very helpful staff
By Colin - 7th April 2014 (Feefo)
4/5
OK
By Ian - 6th April 2014 (Feefo)
5/5
Very reliable and helpfull. Stock info is very accurate.
By Miguel - 6th April 2014 (Feefo)
5/5
Very responsive, delivery on time
By Jeffrey - 5th April 2014 (Feefo)
5/5
Very good customer service.
By Michael - 5th April 2014 (Feefo)
5/5
Excellent with good communication
By Andrew - 5th April 2014 (Feefo)
5/5
Clear website, good prices, excellent communication, quick delivery
By Wim - 5th April 2014 (Feefo)
4/5
Wrong tracking number
By John - 5th April 2014 (Feefo)
5/5
Very good service. Ordered in afternoon and received product next morning.
By Stephen - 5th April 2014 (Feefo)
5/5
Very impressed with the very quick service and the high level of communication.
By Diana - 5th April 2014 (Feefo)
5/5
Excellent service. Speedy delivery.
By Alan - 5th April 2014 (Feefo)
5/5
Best place to get what I want fast and efficiently, great customer service definitely buying from CVP again !
By Matthew - 5th April 2014 (Feefo)
5/5
Wonderful!!
By Domenico - 4th April 2014 (Feefo)
5/5
simple and efficient
By Federico - 3rd April 2014 (Feefo)
5/5
An efficient and friendly service - I was kept well informed of the status of my order.
By Philippa - 2nd April 2014 (Feefo)
5/5
Human & Honest Relations with Customers
By Andrew - 2nd April 2014 (Feefo)
5/5
Very fast turnaround. Kept in touch all the time.
By Declan - 2nd April 2014 (Feefo)
5/5
Super fast service
By Andrew - 2nd April 2014 (Feefo)
5/5
Great company . Got my package the very next day to Sweden.
By Nissor - 2nd April 2014 (Feefo)
5/5
excellent service
By Brian - 2nd April 2014 (Feefo)
5/5
They did exactly what they said they would and then a bit more...
By David - 2nd April 2014 (Feefo)
5/5
Excellent service. Fast Delivery. Very Satisfied.
By Narunnahar - 2nd April 2014 (Feefo)
4/5
I would love it if the CVP could offer the same attention and service to the little tiny requests(like the humble serch for cables etc) as it does to the bigger and more expensive/worth-it orders.
By Guest - 2nd April 2014 (Feefo)
5/5
Quick efficient delivery.
By William - 2nd April 2014 (Feefo)
5/5
First time that I had ordered stuff from CVP and it was a delight. Great communication, updates and super fast delivery overseas.
By Jonathan - 1st April 2014 (Feefo)
5/5
I ordered online using a Credit Card. It was very easy to place the order. I got a total of 5 emails keeping me informed of the progress of my order. I 'phoned for advice about editing software, and was called back by a chap who could not have been more helpful. All in all, a very pleasant experience.
By David - 1st April 2014 (Feefo)
5/5
Fast service, can't fault
By Houlker - 1st April 2014 (Feefo)
5/5