CVP.com
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Customer Reviews about CVP From Reviewcentre and Feefo

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
1990 Reviews
4/5
Packaging could have been bit better a box inside a box not very well protected
By Jamie - 21st October 2014 (Feefo)
5/5
Ash was excellent!!
By Guest - 21st October 2014 (Feefo)
5/5
I just socked how quicly my product has arrived!
By Emmanouil - 21st October 2014 (Feefo)
5/5
Fast and free shipping - very good communication
By TREVALEC - 21st October 2014 (Feefo)
5/5
excellent
By Mark - 21st October 2014 (Feefo)
5/5
...
By Andrew - 21st October 2014 (Feefo)
5/5
Very good customer service, friendly, polite. I had a question about the equipment, which was quickly answered.
By Guest - 20th October 2014 (Feefo)
5/5
Delivered very quickly
By Carl - 20th October 2014 (Feefo)
5/5
Very good communication, always fast delivery.
By Benjamin - 20th October 2014 (Feefo)
5/5
Excellent service. Fast delivery.
By Nikolay - 20th October 2014 (Feefo)
4/5
Found CVP through a natural search on google & found the product video helpful. Ordering was simple and delivery was quick. One little niggle: I ordered a flash mount adapter, only to find one came with the kit anyway ... perhaps a note could come up at the point of ordering to advise?
By Guy - 20th October 2014 (Feefo)
5/5
Excellent service as always, trusted and dependable.
By Christian - 20th October 2014 (Feefo)
5/5
I can't fault this Company, one of the best I have dealt with.
By David - 19th October 2014 (Feefo)
5/5
Very efficient service.
By Jethro - 19th October 2014 (Feefo)
5/5
Excellent service as usual
By Steven - 18th October 2014 (Feefo)
5/5
quick shipp fast response value seller
By capitan - 18th October 2014 (Feefo)
5/5
Excellent firm to deal with. They kept me informed of every step of my order. The product was sent very quickly. I would certainly use them again.
By John - 15th October 2014 (Feefo)
5/5
great service
By Andre - 15th October 2014 (Feefo)
5/5
service very good, as always
By richard - 15th October 2014 (Feefo)
5/5
Good range of quality products.
By William - 15th October 2014 (Feefo)
5/5
Quick and effective, good job.
By Orjan - 15th October 2014 (Feefo)
4/5
Quick and true!
By Afonso - 15th October 2014 (Feefo)
5/5
Service excellent and Professional
By Pedro - 14th October 2014 (Feefo)
5/5
Very good, they keep me updated.
By Ian - 14th October 2014 (Feefo)
5/5
Good communication and delivered much more quickly than expected. Thank you.
By Gill - 13th October 2014 (Feefo)
5/5
Excellent service -fast delivery, good communication, VAT invoice.
By Dan - 13th October 2014 (Feefo)
5/5
Very speedy
By Hannah - 13th October 2014 (Feefo)
5/5
CVP's service was swift and efficient.
By B - 13th October 2014 (Feefo)
5/5
First class
By Andrew - 13th October 2014 (Feefo)
5/5
Ecellent service..fast delivery..
By Daniel - 13th October 2014 (Feefo)
5/5
Efficient courteous service as usual!
By Andy - 12th October 2014 (Feefo)
5/5
Very fast service.
By Michael - 12th October 2014 (Feefo)
5/5
I cannot fault the service, it was superb. Delivery was amazing.
By Lynn - 12th October 2014 (Feefo)
5/5
SIMPLY PERFECT, Strongly Recommended.
By Fabio - 12th October 2014 (Feefo)
5/5
Much more interactive than a few years ago. Igf I want good advice with good service and an honest price match ...its CVP
By Paul - 12th October 2014 (Feefo)
5/5
Speedy delivery and good offer
By Samuel - 11th October 2014 (Feefo)
5/5
Excellent prompt service
By Jean - 11th October 2014 (Feefo)
5/5
Fast Delivery. Excellent service
By Andrew - 11th October 2014 (Feefo)
5/5
Excellent and quick
By David - 11th October 2014 (Feefo)
5/5
Excellent communication and next day tracked delivery
By Christian - 11th October 2014 (Feefo)
5/5
CVP supply outstanding service. I am yet to find somebody better when it comes to customer service. They respond fast and make your life a little easier. Really REALLY impressed and I will definitely be a returning customer now. Good job guys!
By Mark - 11th October 2014 (Feefo)
5/5
Well packed - Prompt delivery
By Ian - 9th October 2014 (Feefo)
5/5
Very quick delivery, so glad you're now using DPD!
By Alison - 8th October 2014 (Feefo)
4/5
I was certain that I ordered the products because they were both in stock. II turned out one item was not in stock so there was a delay. This resulted in the items being stored at a TNT depot, about 10 miles from my home address, over the weekend to be delivered on Monday.
By Alan - 8th October 2014 (Feefo)
5/5
always polite and quick to help
By John - 8th October 2014 (Feefo)
4/5
Service very helpful and efficient.
By Jonathon - 8th October 2014 (Feefo)
5/5
Fast deliveries and excellent support.
By Antonio - 8th October 2014 (Feefo)
5/5
Solid website, prompt delivery, email notifications everywhere, to much spam.
By Jack - 8th October 2014 (Feefo)
5/5
Very quick and efficient service as usual. The goods were in stock and arrived within 24 hours, despite not requesting express delivery... Result!
By Alistair - 7th October 2014 (Feefo)
5/5
Order delivered quickly and as promised.
By Quentin - 7th October 2014 (Feefo)
5/5
fast delivery, good service
By Benjamin - 7th October 2014 (Feefo)
5/5
The online purchase was easy and I appreciate the email communication every step of the way.
By Manuel - 7th October 2014 (Feefo)
4/5
Very good website - always valuable to have stock information available before ordering (I have had issues in the past with incorrect stock information but no problems with my last few orders). Unfortunately, order lead times re: Panasonic GH4 body/ lenses and related equipment - appear quite long compared with certain other suppliers so this resulted in a lot of lost business in recent months. Not sure if there is a solution to this issue?
By Tim - 7th October 2014 (Feefo)
5/5
CVP service is always good. Your choice of DPD as a delivery servive is however rather poor. They are a courier company who cannot deliver to our office. They have to leave the package at the street level, as they are 'not insured' to come into our building. Not a huge problem, but might make me choose another supplier for future purchases as it's a pain to always go down to pick-up from the street outside our building.
By Lee - 7th October 2014 (Feefo)
5/5
Fast, efficient and well packaged.
By Wesley - 7th October 2014 (Feefo)
5/5
Excellent Services
By Nikos - 6th October 2014 (Feefo)
4/5
CVP are completely trustworthy and professional, but do mess up orders occasionally. I have had a couple of orders arrive incomplete or late. My latest order was missing two crucial fixing screws from the box. Customer service told me that replacements would be delivered on Saturday morning. I am still waiting on Monday.
By Dominic - 6th October 2014 (Feefo)
5/5
Extremely fast service. They are also business oriented in terms of tax handling between EU states which makes it more convenient. Will definitely use their services again the the near future.
By Francis - 6th October 2014 (Feefo)
5/5
Very efficient
By Patrick - 6th October 2014 (Feefo)
5/5
Simple ordering process, also for international customers. Prices are clear and shipping costs are reasonable. Missed track and trace facility though.
By Antony - 6th October 2014 (Feefo)
5/5
Quick, good prices - free delivery very appreciated.
By Kit - 5th October 2014 (Feefo)
2/5
I have to say I’m disappointed. My order for a small in stock item was placed at 3:30pm on Thursday, but apparently and surprisingly missed your dispatch deadline for that day. I emailed a response to this on Friday morning but this was unanswered, so I resent the message on Friday afternoon, but this too was unanswered. As I was away filming all the following week (which is why I wanted the item), there would be nobody here to receive it. I should point out that my previous order with you, whilst apparently taking less than two weeks to dispatch according to your website, in fact took about six weeks. In spite of this, you debited the full cost amount from my credit card at the time of ordering. So your dispatch timescale is sometimes inaccurate and often disappointing; you debit the full cost in spite of a six week delivery schedule and you don’t reply to emails that are sent to you. Not good. Charles Mapleston
By Charles - 5th October 2014 (Feefo)
5/5
First class service, can honestly say the best delivery service ever had from a web seller. Order delivered on the day and at the time indicated. Highly recommend to anyone !
By Andrew - 5th October 2014 (Feefo)
5/5
One of the very best companies I have dealt with. Not only do the goods arrive very promptly but you are kept informed throughout in a friendly way.
By J - 5th October 2014 (Feefo)
5/5
Delivery was amazingly fast, and the tracking info was great.
By Steve - 4th October 2014 (Feefo)
5/5
Prompt delivery.
By John - 4th October 2014 (Feefo)
5/5
Great response, quick delivery.
By Chrys - 4th October 2014 (Feefo)
4/5
Very quick delivery
By Henry - 4th October 2014 (Feefo)
5/5
Fast and very efficient.
By Alan - 4th October 2014 (Feefo)
5/5
Great service, good communications
By Charles - 1st October 2014 (Feefo)
5/5
The product came really fast and also in a very safe package!
By Konstantinos - 1st October 2014 (Feefo)
5/5
Great but too many emails afterward.
By Charlie - 30th September 2014 (Feefo)
5/5
By Nuutti - 30th September 2014 (Feefo)
5/5
amazing as always! faster than if i boy from italy...
By Luca - 30th September 2014 (Feefo)
5/5
As always,easy to order, fast and accurate delivery. Great service.
By Neville - 30th September 2014 (Feefo)
5/5
very prompt delivery thank you
By Jeremy - 30th September 2014 (Feefo)
5/5
VERY efficient. Impressed literally.
By Stefan - 29th September 2014 (Feefo)
4/5
Quick and efficient
By Richard - 29th September 2014 (Feefo)
4/5
Not respond email question
By Pedro - 29th September 2014 (Feefo)
5/5
Fantastic service. Delivered next day to Northern Ireland. Really impressed. Was a little hesitant at first because my previous experience wasn't great. A product ordered was out of stock and I wasn't notified until I inquired two weeks later, but thought I'd try again. So pleased I did!!
By Paul - 29th September 2014 (Feefo)
5/5
Service, web site and delivery all faultless
By Stewart - 29th September 2014 (Feefo)
5/5
Quick shipping, good feedback, all promises kept.
By Tommy - 29th September 2014 (Feefo)
5/5
Great service. Telephone questions quickly answered by knowledgeable staff. Goods arrived as promised.
By Simon - 28th September 2014 (Feefo)
5/5
I have been dealing with CVP for many years, they were very good now they are excellent
By Paul - 28th September 2014 (Feefo)
5/5
Great Service. Thank You
By John - 27th September 2014 (Feefo)
5/5
Goods ordered and received in less than 3 day maximum utilising First Class Post.
By Robert - 27th September 2014 (Feefo)
4/5
very comprehensive web site
By Ron - 27th September 2014 (Feefo)
5/5
Multiple purchases. Good price, fast delivery. Very good supplier, highly recommenced.
By Gilbert - 27th September 2014 (Feefo)
5/5
The item purchased was dispatched immediately and was delivered the following day. Excellent service
By Sean - 27th September 2014 (Feefo)
5/5
Speedy Delivery/Quality Item/Recommend Seller/A+A+
By David - 27th September 2014 (Feefo)
5/5
Fast delivery, as quick as was promised.
By Howard - 27th September 2014 (Feefo)
2/5
The product was lost during shipping. Still no refund or resend the product. Disappointing.
By Martin - 26th September 2014 (Feefo)
5/5
service was helpfull and accurate
By Norman - 26th September 2014 (Feefo)
5/5
First time user, excellent service, will definitely use again!
By Emma - 25th September 2014 (Feefo)
5/5
Great supplier. Good Product, in good price and super fast delivery. Highly recommenced.
By Lukas - 25th September 2014 (Feefo)
5/5
Amazing prices! Better than here in the States even after shipping which we received in 2 days!!! Thanks
By Phil - 24th September 2014 (Feefo)
5/5
Superb, fast service
By Peter - 24th September 2014 (Feefo)
5/5
Very fast and efficient
By Bruno - 24th September 2014 (Feefo)
1/5
Good mail order service but absolutely appallingly rude and useless receptionists and manager at your Brentford office last month. Filthy entrance with unwashed dishes and half-eaten food in the sink in the reception area. Receptionist blocking entrance while gossiping on her mobile phone. Worst impression I have had from a company in years. No idea of customer service or good manners.
By Michael - 24th September 2014 (Feefo)
5/5
Best European store!
By Joao - 23rd September 2014 (Feefo)
2/5
Fast delivery of product which arrived well packed and undamaged. Sent incorrect (and cheaper) item, although similar to the item I ordered so agreed to keep the item and get the difference refunded. Slow after sales support - it has taken 3 weeks to get the difference (a relatively small amount) refunded after having to pester them via email (which they would often ignore) and several phone calls.
By Matt - 23rd September 2014 (Feefo)
5/5
Excellent
By Pat - 23rd September 2014 (Feefo)
5/5
It was an obscure item that i couldnt find any where else and you not only had it in stock, but you sent it next day!
By James - 22nd September 2014 (Feefo)
5/5
Very quick delivery
By Nigel - 22nd September 2014 (Feefo)
5/5
Excellent web site, very intuitive interface, very fast delivery
By Marco - 22nd September 2014 (Feefo)
5/5
Very fast and reliable. Good courier options and communication
By Daniel - 21st September 2014 (Feefo)
5/5
Excellent service
By Paul - 21st September 2014 (Feefo)
5/5
I am always impressed by CVP's speed delivery! The best in the country! Their prices, compared to other UK companies are not bad. I am sure they have a recipe for a successful company!
By Gione - 21st September 2014 (Feefo)
5/5
Extremely efficient service, constantly kept informed of order progress by email and splendid delivery service (DPD) who most helpfully provide a (very accurate) one hour time slot estimation for delivery. All in all, a really good experience with CVP.
By Stephen - 20th September 2014 (Feefo)
5/5
The only place in the UK that I could find that sold Zacuto Z-Finder Mounting Frame Thumbscrews on their own to replace ones that I lost. Efficient service.
By Daniel - 20th September 2014 (Feefo)
5/5
Excellent service
By Richard - 20th September 2014 (Feefo)
5/5
Great service in every way ! Package arrived on time and in great condition.
By Alexandros - 20th September 2014 (Feefo)
5/5
Fast service and informative.
By Steven - 20th September 2014 (Feefo)
5/5
Great customer service and support��
By Stephen - 20th September 2014 (Feefo)
1/5
I paid for a new item that should have received in less than 2 working weeks according to them. I finally got the item after waiting more than a month, and it was actually a second hand one, with multiple scratches and damaged pieces. I sent them pictures on the damaged pieces, but it took ages for them to go back to me, and they just offered me to send the item back for review, leaving me with no item for another month. Bad experience.
By David099 - 19th September 2014 (Review centre)
5/5
CVP are a very helpful and efficient company. All items I have ever bought from them have been dispatched and delivered super fast and their products are of the highest quality!
By Gregg - 18th September 2014 (Feefo)
5/5
Item as described, well packaged and promptly depsatched
By Stephen - 17th September 2014 (Feefo)
5/5
Superb rapid service
By Peter - 17th September 2014 (Feefo)
4/5
I am satisfied, except with one little detail (see below).
By Ahmed - 17th September 2014 (Feefo)
5/5
Great you've honestly really impressed me with your speedy delivery and exact time details
By Ashok - 16th September 2014 (Feefo)
5/5
Consistently Excellent Service
By Stephen - 16th September 2014 (Feefo)
5/5
Good quality, fast postage. Over all happy with ur services
By Alvis - 16th September 2014 (Feefo)
5/5
Really great! Thanks a lot!.
By Virgil - 16th September 2014 (Feefo)
5/5
Excellent communication throughout the transaction.
By Mark - 16th September 2014 (Feefo)
5/5
Excellent e-communications - kept informed all the way, from ordering to delivery.
By Lesley - 16th September 2014 (Feefo)
5/5
A first class, responsive service. Product ordered mid-afternoon and arrived the next day. Previous experience of CVP also very positive, good advice, great support and a very professional 'no-fuss' approach to dealing with any issues that might arise.
By David - 16th September 2014 (Feefo)
5/5
excellent customer service as ever
By Gavin - 16th September 2014 (Feefo)
5/5
Just amazing! In the future i will use only CVP! Fast delivery, super helpful customer service! I'm just waiting for the next month, and I gonna order again.
By Peter - 16th September 2014 (Feefo)
5/5
Convenient service. Fast delivery.
By Alexander - 15th September 2014 (Feefo)
5/5
Item not immediately in stock but quickly procured and kept informed
By John - 15th September 2014 (Feefo)
5/5
Excellent Retail House.
By Manuel - 15th September 2014 (Feefo)
5/5
Very fast and well packaged
By Paul - 14th September 2014 (Feefo)
5/5
Great price and the order tracking was top notch.
By Barney - 14th September 2014 (Feefo)
5/5
Very good service and delivery
By Robert - 13th September 2014 (Feefo)
5/5
Easy to navigate website, order process was straight forward and delivery was brilliant. I especially liked the extent at which I could track my order.
By David - 13th September 2014 (Feefo)
5/5
Immediate and detailed information throughout the purchase and shipping process.
By Miguel - 13th September 2014 (Feefo)
5/5
Super fast delivery and super easy transaction
By Sandra - 13th September 2014 (Feefo)
5/5
Excellent, good prices and fast and reliable international deliveries.
By António - 13th September 2014 (Feefo)
5/5
Always a pleasure to deal with.
By Ivan - 11th September 2014 (Feefo)
5/5
Well ...nothing to complain....but I'm still optimistic...
By Virgil - 10th September 2014 (Feefo)
5/5
Excellent and rapid service - easy website to use and order from.
By Carl - 10th September 2014 (Feefo)
5/5
Ordering, Product and delivery easy, as described and on time.
By T - 9th September 2014 (Feefo)
1/5
Very poor, unhelpful when trying to trace my undelivered item
By Adam - 9th September 2014 (Feefo)
5/5
Fast delivery - no fuss. Great!
By Alex - 8th September 2014 (Feefo)
5/5
Item delivered promptly and arrived on time and well packaged.
By Lester - 8th September 2014 (Feefo)
5/5
It was a pleasure to use your web shop. Thank You.
By László - 7th September 2014 (Feefo)
5/5
Excellent service. Very impressive .
By Jane - 7th September 2014 (Feefo)
5/5
Fast delivery.
By Alwyne - 7th September 2014 (Feefo)
5/5
Excellent supplier and service; thanks
By Boris - 3rd September 2014 (Feefo)
5/5
Extremely fast dispatch. Really competitive price.
By Jonathan - 3rd September 2014 (Feefo)
5/5
Placed orders are delivered promptly - no complaints.
By John - 3rd September 2014 (Feefo)
4/5
Very pleased. Website struggled on Firefox?
By Jonathan - 3rd September 2014 (Feefo)
5/5
I ordered one day and the package delivered to my door the next. And I live in Norway, the company is in England! Never experienced anything like it! And they even managed to handled and order mistake I did and that contacted them about. Within that one day! That is extraordinary good service! Thank you.
By Elin - 2nd September 2014 (Feefo)
5/5
Thank you. Brilliant as usual.
By Mustafa - 2nd September 2014 (Feefo)
5/5
Incredibly fast delivery, great communication and the best price in the UK market for my item. Thrilled, will be using cvp for all of my camera equipment now!
By Zachary - 2nd September 2014 (Feefo)
5/5
Excellent service
By Lisa - 1st September 2014 (Feefo)
5/5
Great service and keen prices
By Terence - 1st September 2014 (Feefo)
5/5
Excellent service and very prompt delivery.
By Trevor - 1st September 2014 (Feefo)
5/5
Excellent Service. I've ordered it in the afternoon and the day after at mid day was at home. Great service as always.
By Darryl - 1st September 2014 (Feefo)
5/5
As always, excellent service and speedy delivery!
By Scott - 1st September 2014 (Feefo)
5/5
Swift overseas delivery at good price
By Jason - 31st August 2014 (Feefo)
5/5
Great service.
By Christopher - 31st August 2014 (Feefo)
1/5
Never received the tripod bag. I tried to rearrange delivery with DPD. DPD is the only internet delivery company I get problems with. It's not the company it's a particular driver. In this case he had a choice of leaving it with one of my neighbours. Instead of picking the neighbour adjoining me he decided to pick the builders working in the unoccupied house on the other side. They obviously refused the delivery. For some reason he seems to enjoy this type of behaviour.
By Connelly - 31st August 2014 (Feefo)
5/5
Quick delivery
By Ashley - 31st August 2014 (Feefo)
5/5
Perfect and fast
By Cornelis - 31st August 2014 (Feefo)
4/5
OK
By Paul - 31st August 2014 (Feefo)
5/5
Excellent service. Item ordered on Tuesday 26 August and delivery on Wednesday 27 August. I was kept fully informed of delivery time and item arrived as expected. First class services from both CVP and DPD.
By Mark - 31st August 2014 (Feefo)
4/5
Could be Exellent if you did not use UPS for delivery. We had to wait 2 weeks for an express parcel. Finally we had to pick it up ourselves at their facilitys. They would not do a direct delivery even though they had made a mistake. We have had similar problems with UPS a lot of times. any other logistics company is better. Kind regards, Hobi
By Hobi - 27th August 2014 (Feefo)
5/5
Very good service and fast delivery
By Peter - 27th August 2014 (Feefo)
5/5
Great response and communication
By John - 27th August 2014 (Feefo)
5/5
Excellent customer service, prompt communication and product delivery. User friendly website. Efficient and affordable. I will return for more!
By Paul - 27th August 2014 (Feefo)
4/5
I used the internet to order and asked for the Royal Mail delivery as if we are not in we can pop up the road to collect it at our leisure. However it was dispatched with DPD so my wife had to wait in for the delivery which was quite inconvenient.
By Toby - 27th August 2014 (Feefo)
5/5
Very accurate and fast.
By Gerald - 27th August 2014 (Feefo)
4/5
Delivery on time as advised. Item arrived and very happy with purchase. Perhaps packaging a little excessive for a keyboard. Communications excellent but my rating based on abundance of packing material.
By Christopher - 27th August 2014 (Feefo)
5/5
As usual. Perfect! A+++
By Manuel - 27th August 2014 (Feefo)
5/5
good company
By Vladimiro - 26th August 2014 (Feefo)
5/5
Service excellent. Could not fault it at all.
By David - 26th August 2014 (Feefo)
5/5
Very speedy service , high quality products thanks will use your company again. Wendy Taylor
By Wendy - 26th August 2014 (Feefo)
5/5
Excellent service as usual.
By Mark - 26th August 2014 (Feefo)
5/5
excellent service, fair prices, could not ask for more really.
By Diego - 26th August 2014 (Feefo)
2/5
When informing me that the Vinten dolly would take 3 and a half weeks to come they omitted to mention that the Manfrotto dolly 114MV is exactly the same, costs £120 less and was in stock.
By Alan - 25th August 2014 (Feefo)
5/5
Quick delivery and item is exactly as described. Will definitely use CVP again for future items of this nature.
By Adam - 25th August 2014 (Feefo)
5/5
Website well done with clear and comprehensive information about products. Very fast service and well packaged products. Passed an order late Friday night, I received the package on Tuesday morning in Switzerland. Very good job.
By Daniel - 25th August 2014 (Feefo)
5/5
Always have products ready, or good info as to when they will be.
By Iain - 25th August 2014 (Feefo)
5/5
CVP are amongst the best online retailers I have ever dealt with. Every aspect of my order with them was smooth, and the goods arrived extremely quickly. I look forward to buying from this excellent retailer again, they are a very impressive.
By Harry - 25th August 2014 (Feefo)
5/5
I am a client "CVP" recently, but compared with other sites, it seems un, well organized, very personalized website, selling online with personalized access to particular issues (specials) .The shipping is fast and efficient.
By MANUEL - 25th August 2014 (Feefo)
5/5
Great service, I received my Z-finder within 24 hours.
By George - 25th August 2014 (Feefo)
5/5
A good service
By David - 24th August 2014 (Feefo)
5/5
Excellent web page, good communication and service..
By Charles - 24th August 2014 (Feefo)
5/5
Excellent shop !
By Jean-Claude - 24th August 2014 (Feefo)
5/5
Very efficient service
By Rodrigo - 24th August 2014 (Feefo)
5/5
Fantastic service
By Matthew - 23rd August 2014 (Feefo)
5/5
Lot's of gear on the website, quick answer to questions.
By Michel - 23rd August 2014 (Feefo)
5/5
Excellent service, communicated with at all times
By Brian - 23rd August 2014 (Feefo)
5/5
Le site internet , les prix ainsi que la livraison sont parfaits
By Manuel - 23rd August 2014 (Feefo)
5/5
No problems at all .. super fast standard delivery
By Robert - 23rd August 2014 (Feefo)
5/5
Thank You.
By Guest - 21st August 2014 (Feefo)
5/5
Great customer service and quick delivery.
By Gavin - 20th August 2014 (Feefo)
5/5
Excellent communication pleasure to deal with.
By Ross - 20th August 2014 (Feefo)
5/5
Great purchasing experience, no problems.
By Bob - 19th August 2014 (Feefo)
5/5
Great
By Gavin - 19th August 2014 (Feefo)
5/5
The package arrived from UK to Denmark in less than 24 hours, fantastic! Great service, will shop here again! +++++
By Valtteri - 19th August 2014 (Feefo)
5/5
Good clear website and excellent dispatch and delivery service.
By Stephen - 18th August 2014 (Feefo)
5/5
Great service and communicatin
By Matt - 18th August 2014 (Feefo)
5/5
Fast service, will use again.
By Charles - 18th August 2014 (Feefo)
5/5
Very prompt delivery, very well packaged.
By Dan - 18th August 2014 (Feefo)
5/5
Great service and extremely fast shipping.
By Michel - 18th August 2014 (Feefo)
5/5
Quick shipping time, items packed well and as described!
By Romanas - 18th August 2014 (Feefo)
5/5
Great customer service and quick and careful shipping.
By Peter - 18th August 2014 (Feefo)
4/5
I clicked, it arrived
By Robin - 18th August 2014 (Feefo)
4/5
quick shipment
By Stefan - 18th August 2014 (Feefo)
5/5
Products and delivery arrangements were excellent.
By Rod - 18th August 2014 (Feefo)
5/5
exellent
By Lucas - 18th August 2014 (Feefo)
2/5
Quick service with wide range of products often not found elsewhere. However, as my order ended up not being required, CVP assured me they would do their best to contact the courier before the delivery was due (3 days later). I do not feel this was enacted, as my follow ups with the company found out. The delivery arrived anyway, and so I had to make sure no-one took receipt of the item and instead turned it away. This worry could have been avoided if CVP had put the effort into reaching the courier. Also, all the emails I sent to find out what was happening were ignored. I recieved no reply. So I would thus far rate CVP's customer service as poor.
By Michael - 17th August 2014 (Feefo)
5/5
Excellent service.
By Richard - 17th August 2014 (Feefo)
5/5
very good service.
By Ricardo - 17th August 2014 (Feefo)
5/5
Super Store
By Nikos - 17th August 2014 (Feefo)
5/5
Very fast service, easy to order and pay
By Andrew - 17th August 2014 (Feefo)
5/5
Great products and fast delivery
By Ben - 16th August 2014 (Feefo)
5/5
Easy to deal with, super quick delivery and they always let you know what is going on with the order.
By Michael - 16th August 2014 (Feefo)
5/5
Great
By Lee - 16th August 2014 (Feefo)
5/5
Amazing service as always. Delivered almost before you order! Cant recommend highly enough
By Neil - 16th August 2014 (Feefo)
5/5
Great service
By Irene - 16th August 2014 (Feefo)
4/5
Good selection of products and service good
By Judith - 16th August 2014 (Feefo)
5/5
In over Ten years of purchasing various items from the internet I have never experienced such a pleasant and communicative transaction as the one with CVP. Their attention to detail and customer care are of paramount importance to them. Buy with confidence from this supplier, you will not be dissapointed.
By David - 14th August 2014 (Feefo)
5/5
I was very impressed by the speedy delivery and the goods were well packed and complete.
By William - 14th August 2014 (Feefo)
5/5
As usual...excellent service provide by CVP!
By Manuel - 13th August 2014 (Feefo)
5/5
Always enjoy dealing with CVP. Have never had a bad experience!
By Barry - 13th August 2014 (Feefo)
5/5
Great prices, fast delivery and excellent support.
By Rene - 13th August 2014 (Feefo)
5/5
Great service - informative and rapid.
By Stephen - 13th August 2014 (Feefo)
5/5
I have never witnessed such an efficient method of letting me know when the item would arrive and when I had to return the item I was also deeply impressed by the efficiency of the way CVP handled it!
By John - 13th August 2014 (Feefo)
5/5
Product arrived next day
By John - 13th August 2014 (Feefo)
5/5
Speedy and reliable every time. When stock not available they keep you fully informed as to how long you may have to wait.
By Terry - 13th August 2014 (Feefo)
4/5
Unfortunately the website did not make it clear that an adapter was required to fit the product to my camera. All sorted the next day but it was an avoidable delay.
By Robert - 13th August 2014 (Feefo)
5/5
I do all my equipment shopping with CVP, no one can match the item availability, range of products, customer service and fast delivery.
By Evgeny - 13th August 2014 (Feefo)
5/5
No problems except the courier was a little late
By Jesse - 12th August 2014 (Feefo)
5/5
Quick delivery. Next day in fact. CVP is where we buy most if our gear.
By Guy - 12th August 2014 (Feefo)
5/5
Very easy to order, good communications, and whilst the delivery driver did go to the wrong building on our large works site (as often happens), I would still rate the overall service as excellent - my goods were delivered within 2 working days of placing the order, and their delivery tracking system is most impressive!
By Brenda - 12th August 2014 (Feefo)
4/5
Always fast service, most things in stock but more importantly, good prices!
By Daniel - 11th August 2014 (Feefo)
5/5
Having worked for a couple of broadcast dealers myself, I can see why I lost business to CVP ! Such a simple on line buying service, no aggravation, no fuss, great pricing and great communication throughout the whole purchase. Thank you, I will be back.
By Douglas - 11th August 2014 (Feefo)
5/5
Good web site
By George - 11th August 2014 (Feefo)
5/5
Excellent service arrived next day
By Susan - 11th August 2014 (Feefo)
4/5
Service was good
By Mike - 11th August 2014 (Feefo)
5/5
Great service
By R - 11th August 2014 (Feefo)
5/5
Super fast service!
By Gregory - 10th August 2014 (Feefo)
5/5
Customer Service is great. Super Fast delivery. Awesome Products. Quick checkout.
By Ron - 10th August 2014 (Feefo)
4/5
I was pleased with the email telling me that you want me to be a permanent customer. This will certainly encourage me to stick with you. The arrival of the purchase only 24 hours later, at the time stated, was excellent.
By Richard - 10th August 2014 (Feefo)
5/5
Great service, arrived very quickly and well packed
By Terry - 9th August 2014 (Feefo)
1/5
Wrong product sent.
By Arthur - 9th August 2014 (Feefo)
4/5
SEEMED FINE
By Richard - 9th August 2014 (Feefo)
5/5
CVP is a company that give me solutions to my problems!
By Manuel - 9th August 2014 (Feefo)
1/5
I returned a product and they took over a month to return the money. Not that I have received this money yet. What I really found annoying is the lack of comunication within departments ( sales and accounts ) but also the rude staff and the constant and clear lying about the status of my product order ( money in the post , in the bank , in store credit )
By Stephen - 8th August 2014 (Feefo)
5/5
Positive was fast shipping and good price to Czech Republic.
By Marcel - 8th August 2014 (Feefo)
5/5
Within minutes my order was monitored and a report sent to me when delivery is due.Thanks
By christopher - 7th August 2014 (Feefo)
5/5
excellent company - fast dispatch and helpful telephone support
By Ashley - 6th August 2014 (Feefo)
5/5
Fast, efficient and good communications.
By James - 6th August 2014 (Feefo)
2/5
Nothing we ordered on website was available. Wasn't made clear. Paid for next day delivery. Didn't arrive. Had to buy duplicate stuff elsewhere. Kit ordered still not here. Has happened before. We only shop here as a last resort now.
By Nick - 6th August 2014 (Feefo)
4/5
The only problem I had was trying to get CVP to confirm that the item I wanted was compatible with the slider. I ended up going direct to Kessler Crane in the USA and got an immediate reply
By John - 6th August 2014 (Feefo)
5/5
Great service again
By Robert - 6th August 2014 (Feefo)
5/5
I enjoy the functional webpage, excellent service (and i really mean excellent) and good prices. I received my goods fast and I like that i recieved confirmation in each step (goods have been packaged and shiped etc)
By Roger - 6th August 2014 (Feefo)
5/5
Great service and only use the best couriers. can rely on CVP for all my production needs
By Tristan - 6th August 2014 (Feefo)
5/5
very fast shipping!
By Arno - 5th August 2014 (Feefo)
5/5
Efficient service and kept informed at all stages
By Mark - 5th August 2014 (Feefo)
5/5
Lightning-fast delivery every time! Clearly, witchcraft must be involved.
By Simon - 5th August 2014 (Feefo)
5/5
I like how easy it was to find the item that I needed
By Flynn - 5th August 2014 (Feefo)
5/5
2nd purchase and was very impressed - also very good IT
By Ian - 5th August 2014 (Feefo)
5/5
Excellent customer service and fast delivery(2 days)!
By Mihai - 4th August 2014 (Feefo)
5/5
Fast and easy!
By Filip - 4th August 2014 (Feefo)
5/5
Very very very quick delivery ! The quickest I've never seen !! Order on Monday 1PM, delivered Tuesday 10 AM !!!
By Vancutsem - 4th August 2014 (Feefo)
5/5
Very prompt dispatch
By Michael - 4th August 2014 (Feefo)
5/5
The service was prompt and courteous
By Lawrence - 4th August 2014 (Feefo)
5/5
Service was excellent and delivery was speedy.
By Per - 4th August 2014 (Feefo)
5/5
Extremely fast delivery, good information on shipping status and stable carrier. Things out of stock is all way delivered before promised date. I'm impresses!
By Rune - 4th August 2014 (Feefo)
5/5
From date of order to deliver wa amazingly quick
By Jeffrey - 4th August 2014 (Feefo)
5/5
very good service, and fast and good coms
By Joe - 3rd August 2014 (Feefo)
5/5
By Robert - 3rd August 2014 (Feefo)
5/5
The person with whom I dealt was a brilliant sales worker. Keeping me both feeling happy spending my money and also secure in when it would be delivered and also the best price on my next purchase (which was the day after).
By Christopher - 2nd August 2014 (Feefo)
5/5
Competitive price, prompt delivery and well packaged.
By Steve - 2nd August 2014 (Feefo)
5/5
First rate service, ordered on a Sunday and received on the Tuesday with excellent packaging
By Stephen - 2nd August 2014 (Feefo)
5/5
Excellent service.
By Nick - 2nd August 2014 (Feefo)
5/5
Very fast transaction and delivery.
By Andrew - 2nd August 2014 (Feefo)
5/5
Great customer service and prompt delivery!
By Maud - 2nd August 2014 (Feefo)
5/5
God service and quik
By Nikolaj - 31st July 2014 (Feefo)
5/5
Everything went smooth and quick.
By Jussi - 31st July 2014 (Feefo)
4/5
How do i know witbout using your services. Cuse i didn't get my order till now Manish
By Manish - 30th July 2014 (Feefo)
5/5
Very fast, good delivery info, felt like a valued customer
By Jonathan - 29th July 2014 (Feefo)
5/5
Quick delivery and a good price.
By Martin - 29th July 2014 (Feefo)
5/5
Good communication, prompt delivery.
By Dan - 29th July 2014 (Feefo)
5/5
Helpful and quick delivery
By Richard - 28th July 2014 (Feefo)
2/5
The battery arrived with a US plug with no adapter, I was not made aware of this. I have emailed CVP about this and haven't received a reply yet. From buying from CVP in the past I have often had experiences where extra add-ons have been needed to make the product I am buying work but CVP never use the opportunity to sell me these products. This leaves me feeling annoyed when the product arrives and I can't use it.
By Dave - 28th July 2014 (Feefo)
4/5
This time CVP managed to source the item I needed quickly and it was sent quickly too. I wish I could say that about some otehr purchases I meade previous to this.
By Peter - 28th July 2014 (Feefo)
5/5
Great service - arrived the next day in perfect time for a shoot. What more can you ask for?
By Susan - 28th July 2014 (Feefo)
5/5
Amazing speed of delivery, well packaged, good price, perfect!
By William - 28th July 2014 (Feefo)
5/5
Excellent service for buyers abroad. Good pricing and excellent shipping.
By Martin - 27th July 2014 (Feefo)
5/5
As good service as it gets.
By Robin - 27th July 2014 (Feefo)
5/5
the company was communicating urges delay in delivery, the shipping was fast and complete, really excellent
By Enzo - 26th July 2014 (Feefo)
5/5
Easy to order and fast delivery
By Kayode - 26th July 2014 (Feefo)
5/5
Service EXCELLENT. Ordered during afternoon - received 11:00 next day. Contact with cvp Midlands - pleasant and useful response.
By Gordon - 26th July 2014 (Feefo)
5/5
Excellent service and good communications
By Thomas - 26th July 2014 (Feefo)
5/5
Delivered on time.
By Jerry - 26th July 2014 (Feefo)
5/5
Great service. Thank you!
By Andrei - 26th July 2014 (Feefo)
5/5
Very nice company to deal with. Have used them on more than one occasion and found them to be very helpful
By Stuart - 26th July 2014 (Feefo)
5/5
CVP is one of the few companies I usually shop online because it has excellent service
By stavros - 26th July 2014 (Feefo)
4/5
I liked the efficiency
By Ricardo - 25th July 2014 (Feefo)
5/5
Fantastic, very very fast.
By Antonio - 24th July 2014 (Feefo)
4/5
Faultless as usual. Never a hiccup.
By Keith - 23rd July 2014 (Feefo)
5/5
Competitive pricing and a good range of delivery options.Goods were more than adequately protected.
By John - 23rd July 2014 (Feefo)
5/5
easy to process as always, quick delivery- ordered Wed eve arrives Fri with free delivery- very pleases
By Rob - 23rd July 2014 (Feefo)
2/5
I sent them an email and they have not got back to me....
By Remy - 23rd July 2014 (Feefo)
4/5
On-line ordering was very easy. When I have to speak with them, they are courteous and knowledgable
By Paul - 23rd July 2014 (Feefo)
5/5
One of the best and most professional supplier in Europe! Amount of products, support and delivery time is excellent.
By Benjamin - 23rd July 2014 (Feefo)
5/5
Excellent
By Szilagyi - 23rd July 2014 (Feefo)
5/5
The best in England for available and reability.
By Andrea - 22nd July 2014 (Feefo)
5/5
First-class and helpful customer information service and delivery.. Ordered Thursday, delivered Friday.
By John - 22nd July 2014 (Feefo)
5/5
Great and fast delivery
By Henrik - 22nd July 2014 (Feefo)
5/5
Great products at competitive prices.
By Bruno - 22nd July 2014 (Feefo)
5/5
Fast and easy
By Ellis - 22nd July 2014 (Feefo)
5/5
Great seller. Fast shipping
By Assoc - 22nd July 2014 (Feefo)
5/5
Can't fault the chaps. Good value and great support.
By Trevor - 21st July 2014 (Feefo)
5/5
Ease of finding the product and accurate descriptions were very helpful
By Geoff - 21st July 2014 (Feefo)
5/5
Excellent service and prompt delivery.
By Rob - 21st July 2014 (Feefo)
5/5
Superb service all round - very good prices - backed up with an excellent website.
By Stephen - 21st July 2014 (Feefo)
5/5
Top notch - ordered on website and was the only place I could find online!
By James - 20th July 2014 (Feefo)
5/5
Efficient and timely service. A great company to deal with.
By James - 20th July 2014 (Feefo)
5/5
A company that inspires confidence for the customer. I would certainly feel comfortable if I where to purchase expensive pro gear based on the reputation of CVP both by personal experience and from colleagues
By Colin - 20th July 2014 (Feefo)
5/5
quick and easy as usual. Reliable delivery.
By William - 20th July 2014 (Feefo)
5/5
super communication & fast delivery
By Steve - 20th July 2014 (Feefo)
5/5
Super fast delivery and good prices. Will use You guys more.
By Lukas - 19th July 2014 (Feefo)
5/5
fast service
By Gareth - 19th July 2014 (Feefo)
5/5
Excellent delivery
By Adam - 19th July 2014 (Feefo)
5/5
Wish I did not get so many emails about my viewing habits and purchases. I know the website and do not need to be bombarded by emails. However it is sometimes good to get an update about deals or new products.
By Andrew - 19th July 2014 (Feefo)
5/5
Excellent service! The first time that i use it, and i'am very happy. Will be one of of my favourite online stores until now! Very fast shipping and good prices!
By Ideias - 19th July 2014 (Feefo)
5/5
xxxxxxx
By Mike - 19th July 2014 (Feefo)
5/5
very quick delivery and well informed. Did not know what to expect in advance. Would use again.
By Ian - 19th July 2014 (Feefo)
5/5
As alway great, fast and competitive service. Thank you.
By Jonathan - 19th July 2014 (Feefo)
5/5
Great website, will be upgrading soon to a Rode NT4 microphone, and hopefully one day in a couple of years or so, a Sound Devices 702 recorder
By Jonathan - 19th July 2014 (Feefo)
5/5
Speedy despatch, reasonable price
By Phill - 19th July 2014 (Feefo)
5/5
Fast reliable service
By Mike - 19th July 2014 (Feefo)
5/5
Excellent communication and customer service
By Timothy - 17th July 2014 (Feefo)
2/5
Item came delivered in poor packaging considering it cost over two hundred pounds
By Felix - 16th July 2014 (Feefo)
5/5
Service was very good and had my item within 2 days of ordering online.
By Carl - 16th July 2014 (Feefo)
5/5
delivery was very fast, friendly when i spoke to somebody on the phone before I bought it.
By Andrew - 16th July 2014 (Feefo)
5/5
Very simple online purchase, email update of the 1 hour window when the courier was due to (and did) arrive was appreciated.
By Jeremy - 16th July 2014 (Feefo)
5/5
Excellent service and communication, highly recommended
By Steve - 16th July 2014 (Feefo)
5/5
Easy to use site, items arrived next day and well packaged.
By Andrew - 15th July 2014 (Feefo)
5/5
Easy to order. Bag arrived as directed and allowed be to be at home on the prescribed day and not lose time guessing when the courier may turn up.
By Kevin - 15th July 2014 (Feefo)
1/5
Arrived in good time, in good condition. But WRONG ITEM
By Katherine - 15th July 2014 (Feefo)
5/5
Everything was ok!
By Emmanouil - 15th July 2014 (Feefo)
5/5
Excellent service
By Alan - 15th July 2014 (Feefo)
5/5
Excellent service, fast, efficient and buy via the website ex-VAT is a great bonus and timesaver.
By Simon - 14th July 2014 (Feefo)
5/5
Ordering, product info and sale were very easily done. Delivery confirmation was quickly arranged and the deivery was stated to be from 2.29 pm onward on a designated day, and it arrived at 2.29pm exactly. Excellent service.
By Terence - 14th July 2014 (Feefo)
4/5
Good - though my delivery address was wrong!
By Paul - 14th July 2014 (Feefo)
5/5
quick, efficient service
By Christopher - 14th July 2014 (Feefo)
5/5
Very fast ordering and excellent handling. Would certainly recommend.
By Steen - 14th July 2014 (Feefo)
5/5
Good customer service and fast delivery.
By Emyr - 14th July 2014 (Feefo)
2/5
Hasn't yet arrived after ordering over a week ago!
By Daniel - 13th July 2014 (Feefo)
5/5
competitive pricing. quick delivery
By Daniel - 13th July 2014 (Feefo)
4/5
Relatively competitive prices and quick enough dispatch would recommend.
By Ben - 13th July 2014 (Feefo)
5/5
excellent
By Francesco - 12th July 2014 (Feefo)
5/5
Good service
By Mihai - 12th July 2014 (Feefo)
5/5
Lightning fast service, great communication. Very pleased!
By Greg - 12th July 2014 (Feefo)
2/5
I have ordered multiple products from CVP in the the past and had no problem but unfortunately customer service is really slow, I ordered multiple items with the keyboard layout this week but the warehouse forgot... :( to add one off the items and it took over 24 hours to establish the fact that CVP forgot to send my item. I had to ring three times before a resolution arises & that there is a little apology at the end of an email, not good enough. I know I won't order or advocate there lame service... Search around there's better companies who want your business.
By Nadeem - 12th July 2014 (Feefo)
5/5
Great service and aftercare, i can't fault it.
By John - 12th July 2014 (Feefo)
4/5
Fast delivery good comms.
By Michael - 12th July 2014 (Feefo)
5/5
Order handling was really quick. I got situation reports and had a good overview, what was happening.
By Oliver - 12th July 2014 (Feefo)
5/5
Prompt and helpful service
By Richard - 9th July 2014 (Feefo)
5/5
Was a very fast service. The product arrived within 24 hours!!
By John - 9th July 2014 (Feefo)
4/5
Very good. Can't fault the service.
By Mike - 9th July 2014 (Feefo)
5/5
reliable as usual! it's all about delivery accordingly to expectations.
By Davide - 9th July 2014 (Feefo)
5/5
OK++++
By Fabio - 8th July 2014 (Feefo)
5/5
very clear website, great delivery, within an hour time window. i even knew the name of the delivery driver (who was quite unsurprised when I greeted him by name)
By Adrian - 8th July 2014 (Feefo)
5/5
Great site and services
By Felix - 8th July 2014 (Feefo)
5/5
As Above
By Felix - 8th July 2014 (Feefo)
5/5
Top quality service as always! Try CVP before anywhere else!
By Ben - 8th July 2014 (Feefo)
5/5
Very quick delivery and excellent communication
By Julyan - 8th July 2014 (Feefo)
5/5
Delighted with the service, better than expected.
By David - 8th July 2014 (Feefo)
5/5
Always a good service with real humans!!
By Matt - 8th July 2014 (Feefo)
5/5
Ordering was very straightforward and I was kept really well informed of when my items would be delivered.
By Howard - 7th July 2014 (Feefo)
5/5
Quick dispatch and delivery, any email contact always first rate.
By Cillian - 7th July 2014 (Feefo)
5/5
Good
By Tom - 7th July 2014 (Feefo)
5/5
Good website and quick efficient service
By Nick - 7th July 2014 (Feefo)
5/5
Extremely prompt service.
By Christopher - 7th July 2014 (Feefo)
5/5
Amazing delivery - ordered in the morning, product arrived by mid afternoon same day!
By Gordon - 7th July 2014 (Feefo)
5/5
very fast and brat communication
By Kevin - 7th July 2014 (Feefo)
5/5
First Class! Super quick delivery and with a great courier service.
By Leon - 6th July 2014 (Feefo)
5/5
always great service and prices
By Matt - 5th July 2014 (Feefo)
5/5
Absolutely excellent service from CVP UK.
By Debasis - 5th July 2014 (Feefo)
5/5
Great and speedy service
By Robert - 5th July 2014 (Feefo)
5/5
really responsive to questions
By Alan - 5th July 2014 (Feefo)
5/5
Very helpful and friendly service
By Jean - 3rd July 2014 (Feefo)
5/5
Fast and efficient service.
By Jon - 3rd July 2014 (Feefo)
2/5
Ordered Friday, paid for next day. Arrived Tuesday
By stewart - 2nd July 2014 (Feefo)
5/5
Nice and fast!
By Claus - 1st July 2014 (Feefo)
5/5
Excellent end to end service.
By Josh - 1st July 2014 (Feefo)
5/5
very fast, reliable, precise
By Emiliano - 1st July 2014 (Feefo)
5/5
Prices are very competitive and email communications were good, delivery was very fast. Great to find an online shop which can service the UK video industries specifically.
By Richard - 1st July 2014 (Feefo)
5/5
Very Quick and Prompt Service.
By Glenn - 1st July 2014 (Feefo)
5/5
Great service, prompt delivery and most importantly, excellent customer support.
By Diarmuid - 1st July 2014 (Feefo)
5/5
Good product
By Timothy - 30th June 2014 (Feefo)
5/5
Good delivery rate. Good customer service.
By Neide - 30th June 2014 (Feefo)
5/5
Very satisfied
By Silvia - 30th June 2014 (Feefo)
5/5
Fast, efficient delivery.
By Michael - 30th June 2014 (Feefo)
5/5
super fast delivery, even to parts of the EU!
By Peter - 30th June 2014 (Feefo)
2/5
Inaccurate advice on product.
By Sarah-Jayne - 29th June 2014 (Feefo)
5/5
Easy to shop, good prices and an amazingly fast delivery
By Eric - 29th June 2014 (Feefo)
5/5
Very quick delivery & item was at a good price-point.
By William - 28th June 2014 (Feefo)
5/5
Very fast service
By Andre - 28th June 2014 (Feefo)
5/5
Excellent selection of goods on the website.
By Simon - 28th June 2014 (Feefo)
5/5
Very good website, service and delivery speeds. Trustworthy and reliable.
By Scott - 28th June 2014 (Feefo)
5/5
I've always found cvp customer service to be excellent and there prices to be competive.
By Yashir - 24th June 2014 (Feefo)
5/5
excellent
By Andrew - 24th June 2014 (Feefo)
5/5
Great company! Best price around, really fast shipping, email updates frequently...I was seriously impressed. I'll definitely be shopping with them again!
By Andy - 24th June 2014 (Feefo)
5/5
Very good transaction . Serious and efficient.
By Philippe - 24th June 2014 (Feefo)
5/5
Great communication and very fast delivery.
By Paul - 23rd June 2014 (Feefo)
5/5
Good service
By Tony - 23rd June 2014 (Feefo)
5/5
CVP helped me also by answering a question about the product I purchased that helped me decide on what to buy
By Raymond - 23rd June 2014 (Feefo)
5/5
Fast, reliable and precise!
By Marcus - 23rd June 2014 (Feefo)
5/5
Brilliant company. One of the best in the business. Staff seem to always have answers and good product knowledge.
By Stephen - 23rd June 2014 (Feefo)
5/5
Have been using CVP for a number of years and their service has been consistently excellent! Very fast delivery rates even for international orders! CVP will always be my first choice for my audio visual needs.
By Brian - 23rd June 2014 (Feefo)
5/5
good choice of products and very fast delivery
By Andrea - 22nd June 2014 (Feefo)
5/5
Muito Bom , Rapidos na entrega
By Rui - 22nd June 2014 (Feefo)
5/5
I thought their on-line 'customer care' was outstanding. I emailed the Company to tell them so!
By James - 22nd June 2014 (Feefo)
4/5
very good service
By Noam - 22nd June 2014 (Feefo)
5/5
Nice deal
By Barasz - 22nd June 2014 (Feefo)
5/5
quick and excellet service
By Enrica - 22nd June 2014 (Feefo)
5/5
Quick delivery, thanks.
By Rob - 21st June 2014 (Feefo)
5/5
Excellent and fast service!
By Szilagyi - 21st June 2014 (Feefo)
5/5
Excelent service!
By Szilagyi - 21st June 2014 (Feefo)
5/5
Outstanding service!
By Eric - 21st June 2014 (Feefo)
5/5
CVP's service was swift and spot on. The camcorder was despatched within hours of my order. They kept me well informed and the product arrived well packed and in perfect condition.
By Ian - 21st June 2014 (Feefo)
4/5
Generally staff are helpful and knowledgable. On a previous purchase of a Rode lav mic I had some issues using it with a H2N. The member of staff I spoke to about it said I needed a different mic as the H2N didn't have phantom power. However searching the internet revealed that there was a setting on the H2N to provide phantom power and so it does actually work. I appreciate that staff can't know everything about every product, but I assume the H2N is a popular choice and that powering mikes is a common requirement. This would not stop me purchasing from you in the future as generally I gave always received accurate and helpful advice.
By Mark - 21st June 2014 (Feefo)
5/5
consistent quick email responses and friendly service
By Thomas - 21st June 2014 (Feefo)
5/5
Service from CVP was great, although the couriers TNT delivered a day late due to a 'routing error' which was frustrating.
By Peter - 18th June 2014 (Feefo)
5/5
Ordered my C100 on Friday morning with a bank transfer and it was delivered to me in Ireland on Monday afternoon. Fantastic Service.
By Aidan - 18th June 2014 (Feefo)
5/5
I had ton cancel on this occasion but this was handled in an efficient manner that I wouldn't expect from many other companies. Would def use yet again.
By Chris - 18th June 2014 (Feefo)
5/5
Fast and without any problems...
By Jonas - 18th June 2014 (Feefo)
4/5
Perhaps not the cheapest but prompt and reliable, and only stock quality equipment so I trust what's on your website.
By McDonald - 17th June 2014 (Feefo)
4/5
Would be excellent but had problems with TNT delivery, nothing to do with CVP. All sorted out well
By Richard - 17th June 2014 (Feefo)
5/5
I only ever either leave comments for sites and services when they are very good or very bad. This, I am glad to say was very good. Quick phone call helped me find the right product, prompt delivery meant it was delivered on time for a shoot.
By Nathan - 17th June 2014 (Feefo)
5/5
Great prices and super fast delivery!
By Evangelos - 17th June 2014 (Feefo)
2/5
Disguising that I had to pay delivery on something over £65.
By Jon - 17th June 2014 (Feefo)
5/5
Met the guys on the stand at ABTT - introduced me to the PCM - M10
By Colin - 17th June 2014 (Feefo)
4/5
when every i have called in, there hasn't a time when i was assist instantly. Mostly was told someone will call back.
By Daljit - 17th June 2014 (Feefo)
5/5
very quick and packed well.. always enjoy using cvp
By Scott - 16th June 2014 (Feefo)
5/5
Great service as usual.
By Shabaz - 16th June 2014 (Feefo)
5/5
Fast delivery
By Jörgen - 15th June 2014 (Feefo)
5/5
Very fast international shipping!!!! In 36 hours I received package!
By Goran - 14th June 2014 (Feefo)
4/5
Very good
By Barasz - 14th June 2014 (Feefo)
5/5
Very fast despatch, no problems
By Roland - 14th June 2014 (Feefo)
4/5
Some of the website details are not accurate. Caused much frustration.
By Alan - 14th June 2014 (Feefo)
5/5
CVP is such a fantastic company, with an outstanding customer service team. I would throughly recommend them, and Dave Morris who has always been a great help offering advice and assistance. They will always be my first port of call when purchasing new equipment in the future and are a pleasure to do business with.
By Adam - 11th June 2014 (Feefo)
5/5
faster
By Alexandre - 11th June 2014 (Feefo)
5/5
Excellent
By Joakim - 11th June 2014 (Feefo)
5/5
I really appreciated the communication and level of service when the item was out of stock.
By David - 9th June 2014 (Feefo)
5/5
Fast delivery and they included a sling for my tripod as present...Thanks!
By Alberto - 9th June 2014 (Feefo)
5/5
Good, prompt service. Appreciate using parcels carrier with tracker.
By Robert - 9th June 2014 (Feefo)
5/5
Delivered promptly
By Tudor - 9th June 2014 (Feefo)
5/5
Great, fast and transparent service!
By Attila - 9th June 2014 (Feefo)
5/5
good sevice and well wrapped items
By Ian - 8th June 2014 (Feefo)
5/5
Fast and efficient as ever :)
By Terry - 8th June 2014 (Feefo)
5/5
Excellent
By Ian - 8th June 2014 (Feefo)
5/5
Any time I've purchased from CVP, I've found that my order has been processed and shipped very quickly. I would have no hesitation in recommending CVP to others.
By Derek - 7th June 2014 (Feefo)
4/5
though sending lightbulbs in a soft jiffy bag was not the cleverest of packaging decisions.
By Alun - 7th June 2014 (Feefo)
5/5
Goods delievered in a huge box with a lot of protection - great
By Carsten - 7th June 2014 (Feefo)
1/5
A dreadful company I will never buy from again.
By Roy - 6th June 2014 (Feefo)
5/5
Quick shipping
By Styliani - 4th June 2014 (Feefo)
5/5
Excellent as ever.
By Alasdair - 4th June 2014 (Feefo)
5/5
Excellent as always.
By Blair - 4th June 2014 (Feefo)
5/5
Clear website, easy to order.
By Philip - 4th June 2014 (Feefo)
1/5
No apology after attempting to send me the wrong item due to wrong image on their website. Took all day to respond to emails. No attempt to rectify or keep my business other than telling me i would have to spend more money. Appalling attitude to customers.
By J - 4th June 2014 (Feefo)
5/5
Used item is in excellent condition, was delivered quickly.
By Owen - 3rd June 2014 (Feefo)
5/5
I was very appreciative that under a very tight deadline cvp made sure I received my order as soon as possible. It meant I was able to then fulfill my filming commitment.
By Greg - 3rd June 2014 (Feefo)
5/5
Kept informed throughout transaction
By Peter - 3rd June 2014 (Feefo)
4/5
all ok - prompt delivery
By John - 3rd June 2014 (Feefo)
5/5
Fast, friendly and efficient. would definitely use again.
By Andrew - 2nd June 2014 (Feefo)
5/5
Fair pricing and lightning fast no-hassle service and delivery. Return shopper.
By Djahanbani - 2nd June 2014 (Feefo)
4/5
Great service and very competitive price BUT still waiting for confirmation about sending me some missing screws for the TV Logic battery plate to fit to the monitor I bought! Richard Lawson 62 Whitelow Rd, Manchester M21 9HR
By Richard - 2nd June 2014 (Feefo)
5/5
The service was quick and the delivery prompt.
By Austin - 2nd June 2014 (Feefo)
4/5
The service was excellent up to the point that I sent an email confirming receipt and expressing thanks. I asked in his email if I still needed to return the receipt slip from the delivery note, to which I have not had a reply. Disappointing.
By Russ - 1st June 2014 (Feefo)
5/5
very fast delivery
By Rob - 1st June 2014 (Feefo)
5/5
Great company and service
By Anastasia - 1st June 2014 (Feefo)
5/5
All perfect and fast!
By Cornelis.j.a - 1st June 2014 (Feefo)
5/5
Good website, great selection of gear and fast despatch
By Matthew - 29th May 2014 (Feefo)
4/5
--
By Atte - 28th May 2014 (Feefo)
5/5
very helpful
By Ian - 28th May 2014 (Feefo)
5/5
Extremely good and fast service.
By Martin - 28th May 2014 (Feefo)
5/5
Very fast service and delivery
By Steve - 27th May 2014 (Feefo)
5/5
Great site, easy to navigate.
By Gbenga - 27th May 2014 (Feefo)
5/5
Service was as usual first class. My goods arrived on time and were VERY WELL Packed. I have placed several orders now,and can't really fault them.
By David - 27th May 2014 (Feefo)
4/5
Very good communication from ordering right through to recieving my order even when I had a problem with the product.
By Michael - 27th May 2014 (Feefo)
5/5
Super fast delivery, easy purchase on the website.
By Sophie - 27th May 2014 (Feefo)
5/5
Great communication and excellent follow-up. Sometimes, I received replies from two people in customer service. This was an important purchase so it counts that people care to get back to you and give you a realistic assessment of when a product might be delivered.
By Jonathan - 27th May 2014 (Feefo)
5/5
Excellent communication and quick delivery
By Elizabeth - 27th May 2014 (Feefo)
5/5
very good
By Vinnie - 27th May 2014 (Feefo)
2/5
Can always get hold of them and they keep you updated. With this product it said it was in stock but then it wasn't after ordering - luckily it made it just in time for when we needed it. I'm not a massive fan of the postage options offered. Minimum spend was £7.75 approx on postage - they came in huge great envelopes. They were only small CF cards and they could've been posted for a fraction of the cost and still signed for (proof of delivery). Would've been nice to be able to choose that as a potential option as it seemed too expensive to post.
By Matthew - 27th May 2014 (Feefo)
5/5
Amazing service, fast delivery.
By David - 27th May 2014 (Feefo)
5/5
Not applicable
By Adam - 27th May 2014 (Feefo)
5/5
Fast , efficient and it was nice to be kept informed of the order process the whole way through... even a tracking number so I could follow the delivery. Very professional ! Highly recommended (which is good as CVP was highly recommended to me by a professional photographer ;-)
By Fiona - 27th May 2014 (Feefo)
4/5
service good, speedy and dependable
By Abraham - 26th May 2014 (Feefo)
5/5
Happy :)
By Peter - 26th May 2014 (Feefo)
5/5
Very prompt information regarding stock availability, excellent overall service.
By Alison - 26th May 2014 (Feefo)
5/5
However I would advise not using TNT as delivery. They've messed up my delivery twice. Once by not even sending the package out on the delivery date (no excuse and they weren't able to explain why it didn't go out), and the second time by flat out lying that they rang the doorbell and left a calling card the following day. Horrible.
By Robert - 26th May 2014 (Feefo)
5/5
amazing guys as always !
By Luca - 25th May 2014 (Feefo)
1/5
Very bad experience buying from this company. The item was shown in the website as 'in stock' but in reality it took more then one week to arrive in their warehouse. The company used to deliver it is having trouble to deliver it and i still haven't received it. Avoid this company.
By Filipe - 25th May 2014 (Feefo)
4/5
I have ordered Equipment twice from CVP. Delivery, correspondence, prices and of course the products were fine, both times. Nevertheless though, both times the items were declared being in stock online and both times, after the order, they seemed not to be in stock any more ... this leading to delivery delays of up to 4 weeks ... Certainly something to improve custom service upon.
By Theodoros - 25th May 2014 (Feefo)
5/5
Dispatched quickly
By Stephen - 25th May 2014 (Feefo)
5/5
Friendly and helpful!
By William - 25th May 2014 (Feefo)
4/5
Product was delayed after the first announcement of delivery date - probably because of Panasonic. Good thing: I have been notified about the problem, and the delay was only 1 week.
By Torsten - 24th May 2014 (Feefo)
5/5
Everything went smooth
By Claudio - 24th May 2014 (Feefo)
2/5
All came together very pleased however no door number was on package and this resulted in a days delay
By Joe - 24th May 2014 (Feefo)
4/5
Excellent web sales system but RMA system needs attention. One unit delivered was faulty. RMA email said you have to send it back. After sending it back courier arrived same day and another one next day to pick it up! Still waiting for replacement.
By John - 24th May 2014 (Feefo)
5/5
great service many thanks
By John - 24th May 2014 (Feefo)
5/5
Excellent, dependable and delivers as expected. The In stock on product item listing is a great help. WE can decided quickly and make purchases.
By Graham - 24th May 2014 (Feefo)
5/5
I do not think, I just told you the service was good
By Eleonore - 24th May 2014 (Feefo)
5/5
website easy to use, customer service rep friendly and helpful
By Charleen - 24th May 2014 (Feefo)
4/5
Excellent, but for the fact that they took the order without having it in stock - after that their comms were very good.
By Robin - 24th May 2014 (Feefo)
5/5
But TNT is the worst courier!
By Kevin - 23rd May 2014 (Feefo)
5/5
Order and delivery were quick and on time even coming from the UK to USA.
By James - 21st May 2014 (Feefo)
5/5
Fast service reliable service.
By Robert - 21st May 2014 (Feefo)
4/5
Your service is fine. If you want me to be picky, I noted some casual mis-use of capitals in my name and email address and an a slightly improper mode of address in your correspondence
By Barry - 21st May 2014 (Feefo)
1/5
CVP Massively let me down with this order. I'm currently filming a documentary in South Africa in bright sunshine with no EVF thanks to CVP. I ordered these products in March over 1 month before I was leaving for this shoot and was assured that it would be delivered in mid April, then late April, then early May. I was only told these delivery times when I phoned up and chased the order after it wasn't delivered. I feel completely let down by CVP. They screwed me - They kept re-assuring me over and over again when I chased the order that it would be delivered before I left for the shoot, primarily I believe to keep my order with them, dragging it out. I'm now struggling to focus, or see my c300 monitor screen. I believe these products have been delivered to my office in London but I'm filming here on location in Johannesburg, Durban and Cape town until June 8th, so that's no use to me at all. If they'd told me at the start that allowing them over 6 weeks to deliver me this product wouldn't be long enough I would have bought a TV logic EVF or something similar that would have helped me during this project, but over and over again I was reassured until 2 days before I was leaving, when I was told it wouldn't be delivered - leaving me no other option. I will try very hard never to use CVP again, but it's unlikely as I live locally so it's convenient. I will not trust them again after this, I will not recommend them to anyone I know, in fact I'll probably tell them about this incident and I am hugely hugely disappointed with the lies, the time wasted and the sheer inconvenience they've caused me. I'm under pressure on this shoot, and that pressure is mainly due to CVPs screw up. I'm disgusted. Having spent over 20k with CVP over the past few years, buying my c300 and other gear, I'd expect a little more respect and professional courtesy. Seeing as I'm bothering to input this feedback, I'd been interested to know CVPs response to the above and how they plan to avoid this sort of thing happening in future. Do they treat everyone in this way? I'm a professional and I expect CVP to be professional too. From speaking to colleagues and other camera ops and directors, some too have experienced issues with CVP. So we're all interested to see what CVP has to say for this situation. The gear I ordered (I presume) has by now been delivered to my office in London - I however won't be able to use in until Mid June, but which time the project I needed if for will be finished. I'm absolutely gutted after waiting SUCH a long time, trusting what CVP had told me would be true and being SO patient. Giving CVP the benefit of the doubt every time I was strung along. I will definitely think twice before ordering anything and if I can get my equipment elsewhere, I may well do. Big disappointment.
By Simon - 20th May 2014 (Feefo)
5/5
Very good service
By Andrew - 20th May 2014 (Feefo)
5/5
Like everyone, when I order something I want it straight away so there's nothing worse that being told a delivery date and the item not arriving on that date. I've never had this problems with CVP.
By Chris - 20th May 2014 (Feefo)
5/5
Great service as always. They may not be the cheapest but I'd rather pay a bit more for service.
By Keith - 20th May 2014 (Feefo)
5/5
I have always found CVPs service brilliant. They keep you informed, things arrive on time, what more could you ask?
By Keith - 20th May 2014 (Feefo)
5/5
website works well and delivery is efficient, thanks
By Hugo - 20th May 2014 (Feefo)
5/5
Great prices
By Niclas - 20th May 2014 (Feefo)
4/5
The process of ordering was fine. The delivery of the items by TNT was not. There appeared to be little communication between departments. They made three attempts before finally delivery. The first driver couldn't find my property, the second driver claimed to have left a delivery card - he did not
By Paul - 19th May 2014 (Feefo)
5/5
The whole service experience is excellent and something I recommend to fellow colleagues. Starting from the website, searching and online purchasing experience, this was easy to use and there were no time wasting factors that would have frustrated me. Through to the notification and delivery, CVP don;t just take your money and leave you wondering how long it will take - they send you emails letting you know your products are dispatched or that they are waiting to receive them - so you are always in the loop! and the carrier they used, TNT was very quick and efficient. All in all another great experience from CVP that will keep me coming back when i require AV products.
By Nicholas - 19th May 2014 (Feefo)
5/5
Good communications throughout and delivered quicker than expected.
By Simon - 19th May 2014 (Feefo)
5/5
Thank You.
By Guest - 19th May 2014 (Feefo)
5/5
As described and delivered very promptly.
By Paul - 18th May 2014 (Feefo)
5/5
Fast. Available. Trsutable.
By Miguel - 18th May 2014 (Feefo)
4/5
Good service ! A Royal Mail option would be good too , couriers are harder to collect a missed delivery from - but otherwise v happy
By Alastair - 17th May 2014 (Feefo)
5/5
Great service thanks
By Stephanie - 17th May 2014 (Feefo)
5/5
Speedy service
By Kevin - 16th May 2014 (Feefo)
5/5
Brought item incorrectly, my fault, contacted CVP and was issued with clear instructions on how to return the item. Within 2 days of receipt I was provided with a full refund. I have now brought the correct item, again from CVP and can't fault the service. Thanks CVP.
By Guest - 16th May 2014 (Review centre)
5/5
Good service and information. Good notice of delivery. Lower price than most other dealers for this product.
By Chris - 14th May 2014 (Feefo)
5/5
Excellent service - would definately recommend using CVP
By Jaqueline - 14th May 2014 (Feefo)
5/5
you start to receive detailed reports just one hour (or less) after your checkout, telling they have already packed the box, the have shipped, etc.
By Franco - 14th May 2014 (Feefo)
2/5
I've had great service from CVP for the last ten years, however this and my other current orders with them have been poor, if I'd have ordered them online and paid with a card then it would have been with me the next day, instead I paid by BACS and have had to wait 2.5 weeks with very little communication about why, despite all the items appearing to be in stock when I ordered them.
By Matt - 14th May 2014 (Feefo)
4/5
Good site and a good selection of products at reasonable prices. However, the ordering process is too convoluted, more layers than needed to complete an order. Better clarity around product availability would have helped us avoid an obvious error when you enter a specific page without ever having seen other pages or the site before. For clarity - when ordering (in our case via an iPad) there are small statements that state if the product is in stock or as in or case ready to be ordered. If at the checkout or better still on the product page in-line help was supplied (help icon next to status message) I would have realised that "Ready to order" is not the same as "In stock!" and could have made a cll to CVP or selected another product. This is in fact what happened in the end. In addition making this clear in the email confirmation would have helped, as clients like to understand the time frames involve, costs and being kept up to date / informed. Apart from these small issues the service response and product delivery for a weekend shoot was excellent and we will use CVP.com again in the future based on knowing how their service and ordering works.
By Stephen - 14th May 2014 (Feefo)
5/5
Came really fast!
By Sanjin - 14th May 2014 (Feefo)
4/5
Good service but let down by lack of response to email request.
By Robert - 14th May 2014 (Feefo)
5/5
The serivece is fast and accurate
By Juhani - 14th May 2014 (Feefo)
5/5
Fastest shipping ever from UK to Germany. Excellent service.
By Stefan - 14th May 2014 (Feefo)
5/5
once again ; ordering thhursday, delivery on monday in sweden. i like it
By Jesper - 14th May 2014 (Feefo)
5/5
Right on time!
By Francisco - 14th May 2014 (Feefo)
5/5
Fast delivery and excellent service!
By Benjamin - 13th May 2014 (Feefo)
5/5
very fast delivery and excellent customer service
By Miso - 13th May 2014 (Feefo)
4/5
would have been excellent if I'd received a silver one instead of a black one
By John - 13th May 2014 (Feefo)
5/5
Great selection of products - really fast delivery - friendly and good telephone customer service.
By Frederik - 12th May 2014 (Feefo)
5/5
I found the people at CVP very helpful and quick to respond. The website listing did not show that one of my purchased products are not available in stock pending orders. I think that must have been reflected accordingly. But the web sales team managed to send the available one with next day delivery as soon as I asked, which was a big help.
By Behrooz - 12th May 2014 (Feefo)
4/5
Excellent service. I rated "good", because if an email were sent to me with the tracking number of the parcel, that would have put my mind at rest. I received an email telling me that the parcel is to be sent very soon, but than for four days complete silence. When I called CVP, only than the tracking number was emailed to me.
By Stefan - 12th May 2014 (Feefo)
5/5
Great collection, great service great after sales
By John - 12th May 2014 (Feefo)
4/5
The services were great, just didnt like that the product wasnt listed as non stocked.
By Gabriel - 12th May 2014 (Feefo)
5/5
Quick response.
By Mochuan - 12th May 2014 (Feefo)
5/5
Support on a friday just right at the closing time! Thx for patience.
By Philipp - 11th May 2014 (Feefo)
5/5
Very prompt delivery, good quality merchandise.
By Patrick - 11th May 2014 (Feefo)
5/5
Excellent service as usual
By Aidan - 11th May 2014 (Feefo)
5/5
good service
By TONY - 11th May 2014 (Feefo)
5/5
No problems.
By I - 9th May 2014 (Feefo)
2/5
I've ordered twice recently - the first time was not online and I didn't receive great service and one of the items took a long time to come (which I only found out when I kept emailing to find out what was going on). I decided to give ordering by web a try and the product arrived incomplete.
By Angela - 7th May 2014 (Feefo)
5/5
Order turned up as expected.
By David - 7th May 2014 (Feefo)
5/5
Very good customer service. Quick delivery. Very well packaged.
By Andras - 7th May 2014 (Feefo)
5/5
Very good service. Delivered extremely quickly and item was well packaged (potentially overkill on that one!).
By Calum - 7th May 2014 (Feefo)
2/5
Wrong item was sent out emailed yesterday for a return still waiting to get it sorted. Not first time this happens. Asked a quote for other items and still no response! Not very good customer service!
By Eric - 7th May 2014 (Feefo)
5/5
Easy to order and as usual arrived on schedule.
By Neville - 7th May 2014 (Feefo)
5/5
as always - a complete service. excellent choice and good price, speedy delivery, well boxed and efficient. Cant fault CVP
By Paul - 7th May 2014 (Feefo)
5/5
Good website. Excellent customer support. Great delivery service and great prices. Wouldn;'t really consider shopping anywhere else.
By Grant - 7th May 2014 (Feefo)
5/5
Good range of products, competitive prices, good communication and fast reply times to email enquirers, secure transactions.
By Emmanouil - 7th May 2014 (Feefo)
4/5
Good service.
By Robert - 7th May 2014 (Feefo)
5/5
first class communications throughout
By Michael - 6th May 2014 (Feefo)
4/5
Consegna con qualche giorno di ritardo, ma era periodo di festività...
By Giuliano - 6th May 2014 (Feefo)
5/5
Quick despatch and delivery - although free delivery was offered on the Glidecam 2000 but not the 4000, minor shame.
By Dan - 5th May 2014 (Feefo)
5/5
..
By Edel - 5th May 2014 (Feefo)
5/5
Excellent service! Thank you.
By Ladislav - 5th May 2014 (Feefo)
5/5
Very prompt postage. Good safe packaging.
By Rich - 4th May 2014 (Feefo)
1/5
The delivery service was appalling and I shall never buy any product again from any firm that uses them.TNT. The first day I waited in all day for the promised delivery and it did not come. That evening I was promised it would come the following day between 10-12. The following day when I enquired whether that was on trck at 11am I was told they were 'a tiny bit behind and it would be at 12 or a tiny while after. At 2pm it took them 30 minutes to find out the situation and I was told they would deliver 'by 3.30 at the latest' At 4pm I was told by Amanda who leads the team that they would find out and get back to me. At 4.55pm, having heard nothing I spoke to her again and she phoned the depo herself and the mic arrived at about 5.10pm. The driver claimed to have rung my bell at 5.35 the day before but I was in and would have heard, and I had been told he is supposed to leave a message if he tries to deliver unsuccessfully and he had not. I concluded that there was gross inefficiency and at least one person had lied at least four times. This is unacceptable. Change your delivery service.
By Sue - 4th May 2014 (Feefo)
5/5
Superb service, super quick, and very efficient!
By Simon - 4th May 2014 (Feefo)
5/5
Good service, quick delivery, no complaints
By Tomasz - 4th May 2014 (Feefo)
5/5
Very prompt service and delivery
By Stewart - 3rd May 2014 (Feefo)
5/5
Excellente transaction
By Maria - 3rd May 2014 (Feefo)
5/5
Fantastic service, fast shipping and excellent information!
By Willem - 3rd May 2014 (Feefo)
4/5
CVP services are great. The goods were sent out on time and I was updated along the way. Even when I had issues with my tracking number, they assured me all was well. The courrier they use is however another matter. Very inefficient. They didn't update the shipment status on their site for 4 days. The staff are very ill mannered, they don't return mails. Till now I haven't taken delivery of the items. There's always a story to tell. CVP should have an Excellent but get this because of the shoddy courrier service.
By Toyin - 3rd May 2014 (Feefo)
4/5
Efficient
By John - 2nd May 2014 (Feefo)
5/5
Service was great
By Mark - 1st May 2014 (Feefo)
5/5
First purchase with CVP and they were faultless, great communication and next day delivery!
By Mike - 30th April 2014 (Feefo)
1/5
I don't receive my package
By Adrien - 30th April 2014 (Feefo)
2/5
Good website & good service but shipping charges to Northern Ireland are extortionate. I can courier 30kgs from here to the mainland for £11+VAT.
By John - 30th April 2014 (Feefo)
5/5
I phoned to confirm availability and was accurately told when they would have new stock to ship. Excellent service.
By Frank - 30th April 2014 (Feefo)
5/5
Product was shipped and delivered extremely fast and we were kept up to date at all times via email.
By Iain - 30th April 2014 (Feefo)
4/5
Good service except for a long wait for a product (was out of stock).
By Jevgenijs - 30th April 2014 (Feefo)
2/5
One product was delay over two months, you kept us informed but the delay was unacceptable and had we needed it more urgently we would have looked for an alternative supplier. We are less likely to use you in the future.
By Accounts - 29th April 2014 (Feefo)
5/5
Although items not in stock, I was kept informed as to my order progress
By Tim - 29th April 2014 (Feefo)
2/5
Usually we are very happy with you but this time the shipment was late and the items were not packed well: one tube was hit during the delivery and could not be inserted. Anyway we fixed it. Thanks anyway
By Luca - 28th April 2014 (Feefo)
5/5
as self employed videographers we need to be able to buy with confidence and also trust who we buy from. CVP has always supplied customer service of the highest standard and know that I can buy without concern that the goods with arrive quickly, safely and be of excellent quality
By geoff - 28th April 2014 (Feefo)
5/5
Zuverlässiger, vorbildlicherHändler. Empfehlenswert!
By Wilfried - 28th April 2014 (Feefo)
1/5
Equipment took over 6 weeks to arrive because some parts hadn't come. Why couldn't they send the bulk, then the small bits after?!
By Jamie - 28th April 2014 (Feefo)
2/5
Generally a poor and inefficient level of service, poor communication and contact.
By Garry - 28th April 2014 (Feefo)
5/5
Phenomenal service! Ordered in the afternoon, delivery the next day to Finland. Great price too!
By John - 28th April 2014 (Feefo)
5/5
Very fast delivery. Great service! I recommend!
By Wawrzyniec - 28th April 2014 (Feefo)
5/5
Excellent service, great comms
By Colin - 28th April 2014 (Feefo)
5/5
Very fast, good communication.
By Jamie - 28th April 2014 (Feefo)
4/5
I got updates about the delayed delivery which is excellent if in a hurry. But when I asked questions via email I never got answers (I was about to order more items).
By Tuomas - 28th April 2014 (Feefo)
5/5
Fast delivery! It good to know information about recipt and dispatch not but recived about 5 emails that seemed unnessersary
By Luke - 27th April 2014 (Feefo)
5/5
Good Service
By Richard - 27th April 2014 (Feefo)
5/5
fast, reliable service
By Milan - 27th April 2014 (Feefo)
5/5
Really Good Pricing, Very fast delivery!!!! Excellent Service!!!
By Jeremy - 27th April 2014 (Feefo)
4/5
good and fast service
By Shaun - 27th April 2014 (Feefo)
5/5
Very good. Quick delivery. Packaged really well
By Ross - 27th April 2014 (Feefo)
5/5
Flawless
By Mete - 27th April 2014 (Feefo)
5/5
great service
By Gabriel - 26th April 2014 (Feefo)
5/5
awasome people, fast responcive guys
By Victor - 23rd April 2014 (Feefo)
4/5
It's my first buy on creative video so for start it's a very good experiance, good feedback about all steps of the process
By Luís - 22nd April 2014 (Feefo)
5/5
brill
By John - 22nd April 2014 (Feefo)
5/5
Great service from web to delivery
By Stephen - 22nd April 2014 (Feefo)
1/5
Hi, I am not happy about the service of CVP, the item had been ordered on MONDAY morning Specifically for TUESDAY delivery as I need it for a job on Wednesday. I had also called CVP web order team on MONDAY to confirm the items are in stock so make sure it reaches me on TUESDAY. However the item never turns up on TUESDAY, the tracking number didn't work, and this had been the 2ND TIME CVP had delayed the shipment of the item, and I found it to be unforgivable for such a professional team to be making the mistake TWICE. Lucas
By Chih - 22nd April 2014 (Feefo)
5/5
Very fast and excellent follow-up of order and delivery. First item bought and more will follow .
By Van - 21st April 2014 (Feefo)
5/5
Fast service and a keen price for the item. I'll look on your site for future purchases.
By Richard - 20th April 2014 (Feefo)
5/5
professional, cheap and fast
By Juan - 19th April 2014 (Feefo)
5/5
Good service. Good communication.
By Mike - 19th April 2014 (Feefo)
5/5
Very fast delivery for a nice price
By Roel - 19th April 2014 (Feefo)
5/5
Amazing!
By Aleksandar - 18th April 2014 (Feefo)
4/5
Item was delivered using a cheaper option than I paid for.
By Nezih - 18th April 2014 (Feefo)
5/5
Great seller. Fast, accurate and professional. Many thanks
By Massimo - 16th April 2014 (Feefo)
5/5
Impressed with the e-mail communication. I knew the state of play at every stage of purchase and followed the tracking and delivery to my door.
By Tim - 16th April 2014 (Feefo)
5/5
Very good service
By Ben - 16th April 2014 (Feefo)
5/5
Excellent polite system, well done!
By David - 15th April 2014 (Feefo)
5/5
Really good and professional communication. Keeps you up to date about the delivery status and fast shipment.
By Joey - 15th April 2014 (Feefo)
5/5
1st class service , will be using CVP for future purchases.
By Grant - 14th April 2014 (Feefo)
5/5
Fast shipping. Great service
By Assoc - 14th April 2014 (Feefo)
4/5
Good service - just quite a lengthy wait for stock to arrive which I know is not your fault.
By Kevin - 14th April 2014 (Feefo)
2/5
Only because the items were said on the web-page to be in stock. When I then ordered them I as told they were out of stock. However, new stock arrived quickly so I only lost a couple of days - but that could have been important and I would have then had to cancel my order.
By R - 14th April 2014 (Feefo)
5/5
Very professional and personable :-)
By Darren - 14th April 2014 (Feefo)
5/5
Items were easy to find and delivered in excellent time.
By Nick - 13th April 2014 (Feefo)
5/5
Quality customer service and very fast dispatch.
By Christopher - 13th April 2014 (Feefo)
2/5
Your delivery charges for small items are far too high - I only purchased from your as I couldn't find the item elsewhere.
By Tim - 13th April 2014 (Feefo)
5/5
But sales service never reply to product inquiry
By HUNG - 13th April 2014 (Feefo)
5/5
Excellent
By Tim - 13th April 2014 (Feefo)
5/5
Slight delay due to product not being in stock but very efficient, informative and courteous service - would definitely use again.
By Andrew - 12th April 2014 (Feefo)
5/5
1 day shipping,unbelieveble!
By Alessandro - 12th April 2014 (Feefo)
5/5
Good service
By Mike - 12th April 2014 (Feefo)
5/5
Really fast delivery, fantastick prices and a great number of products. Easy websites and good service !
By Andreas - 11th April 2014 (Feefo)
5/5
I think they are great. Quick shipping and communication by e-mail. Will be again !
By Mavric - 9th April 2014 (Feefo)
5/5
Fast and excellent service
By Luís - 9th April 2014 (Feefo)
5/5
Great service
By Emma - 9th April 2014 (Feefo)
5/5
Excellent, quick and friendly service!
By Kari - 9th April 2014 (Feefo)
5/5
Fast, efficient service
By Charlotte - 8th April 2014 (Feefo)
5/5
Really efficient & trustworthy.
By Gemma - 8th April 2014 (Feefo)
5/5
None to say
By Sergio - 8th April 2014 (Feefo)
5/5
professional customer communication, and the fastest EU delivery that I ever tried.
By Matteo - 7th April 2014 (Feefo)
5/5
Excellent service & good cmmunication
By Trevor - 7th April 2014 (Feefo)
5/5
Best and quick service and competing prices.This is what companies should be in these days.
By John - 7th April 2014 (Feefo)
5/5
Turned up as promised!
By Paul - 7th April 2014 (Feefo)
5/5
Very helpful staff
By Colin - 7th April 2014 (Feefo)
4/5
OK
By Ian - 6th April 2014 (Feefo)
5/5
Very reliable and helpfull. Stock info is very accurate.
By Miguel - 6th April 2014 (Feefo)
5/5
Very responsive, delivery on time
By Jeffrey - 5th April 2014 (Feefo)
5/5
Very good customer service.
By Michael - 5th April 2014 (Feefo)
5/5
Excellent with good communication
By Andrew - 5th April 2014 (Feefo)
5/5
Clear website, good prices, excellent communication, quick delivery
By Wim - 5th April 2014 (Feefo)
4/5
Wrong tracking number
By John - 5th April 2014 (Feefo)
5/5
Very good service. Ordered in afternoon and received product next morning.
By Stephen - 5th April 2014 (Feefo)
5/5
Very impressed with the very quick service and the high level of communication.
By Diana - 5th April 2014 (Feefo)
5/5
Excellent service. Speedy delivery.
By Alan - 5th April 2014 (Feefo)
5/5
Best place to get what I want fast and efficiently, great customer service definitely buying from CVP again !
By Matthew - 5th April 2014 (Feefo)
5/5
Wonderful!!
By Domenico - 4th April 2014 (Feefo)
5/5
simple and efficient
By Federico - 3rd April 2014 (Feefo)
5/5
An efficient and friendly service - I was kept well informed of the status of my order.
By Philippa - 2nd April 2014 (Feefo)
5/5
Human & Honest Relations with Customers
By Andrew - 2nd April 2014 (Feefo)
5/5
Very fast turnaround. Kept in touch all the time.
By Declan - 2nd April 2014 (Feefo)
5/5
Super fast service
By Andrew - 2nd April 2014 (Feefo)
5/5
Great company . Got my package the very next day to Sweden.
By Nissor - 2nd April 2014 (Feefo)
5/5
excellent service
By Brian - 2nd April 2014 (Feefo)
5/5
They did exactly what they said they would and then a bit more...
By David - 2nd April 2014 (Feefo)
5/5
Excellent service. Fast Delivery. Very Satisfied.
By Narunnahar - 2nd April 2014 (Feefo)
4/5
I would love it if the CVP could offer the same attention and service to the little tiny requests(like the humble serch for cables etc) as it does to the bigger and more expensive/worth-it orders.
By Guest - 2nd April 2014 (Feefo)
5/5
Quick efficient delivery.
By William - 2nd April 2014 (Feefo)
5/5
First time that I had ordered stuff from CVP and it was a delight. Great communication, updates and super fast delivery overseas.
By Jonathan - 1st April 2014 (Feefo)
5/5
I ordered online using a Credit Card. It was very easy to place the order. I got a total of 5 emails keeping me informed of the progress of my order. I 'phoned for advice about editing software, and was called back by a chap who could not have been more helpful. All in all, a very pleasant experience.
By David - 1st April 2014 (Feefo)
5/5
Fast service, can't fault
By Houlker - 1st April 2014 (Feefo)
5/5
So far so good. Hav eto organize camera return. Will see..
By Vadym - 1st April 2014 (Feefo)
5/5
all the products I needed in a first class choice of post
By Peter - 1st April 2014 (Feefo)
5/5
Super professional, everything as described, ultra fast delivery!! 5*
By Daniel - 31st March 2014 (Feefo)
5/5
Excellent service in terms of range of products, prompt delivery and competitive prices.
By Paul - 31st March 2014 (Feefo)
5/5
Very fast!
By Peeter - 31st March 2014 (Feefo)
5/5
All my orders come correct, only Kessler Pocket Dolly came about 7 weeks not for 2 - 4 weeks like they write.
By Nikolay - 31st March 2014 (Feefo)
5/5
Super communications and fast postage
By Norman - 31st March 2014 (Feefo)
5/5
Good fast service and good communication!
By Mika - 31st March 2014 (Feefo)
5/5
Everything was great.. thanks
By Danilo - 30th March 2014 (Feefo)
5/5
Excellent service as always! Nicely done
By Graeme - 30th March 2014 (Feefo)
4/5
One of our first choices for equipment purchases
By Neil - 30th March 2014 (Feefo)
5/5
Great service- had my product delivered to Ireland within 48 hours- excellent
By Fergal - 30th March 2014 (Feefo)
5/5
Excellent service. Very fast delivery, very pleased. Thank you!
By Jack - 27th March 2014 (Feefo)
5/5
Really efficient and delivery was in good condition
By Ben - 26th March 2014 (Feefo)
5/5
Quick and helful
By Iain - 26th March 2014 (Feefo)
5/5
reliable service
By Brian - 26th March 2014 (Feefo)
5/5
Excellent service! Never fails and I'm always coming back because of the price and how easy it is to order and receive.
By Dmitri - 26th March 2014 (Feefo)
5/5
Order placed at 12am, packed at 1pm, shipped the same day and arrived the next (international express). Customer inquiries are answered within the hour. Two extra big thumbs up!
By Stephan - 25th March 2014 (Feefo)
5/5
Great communication right through the process, with visible efforts made by CVP to source the out of stock item, and get it to me asap. Quick overnight delivery despite an international and remote location. Great job CVP, I'll be back.
By Matthew - 25th March 2014 (Feefo)
5/5
Fast service, lot's of status emails and delivered on time....pretty faultless really.
By Steven - 24th March 2014 (Feefo)
5/5
Service: quick and helpful on the phone. Site could be improved: option for the Gura Gear 32L Green appears in light gray below the Black bag. Although Green is the chosen product.
By Alain - 24th March 2014 (Feefo)
5/5
very good service wish the shipping was faster next time ;-)
By Luca - 24th March 2014 (Feefo)
5/5
I like the way that Atomos prices their products equally in all countries, that is why I bought it with great pleasure and without hesitation, unlike most other products are over-priced by UK retailers which also include CVP. I hope CVP will do a good sample for other UK retailers by making the prices more fair and competitive. Consumers are not stupid, with the help of internet, we can compare prices with a few clicks.
By Leonid - 24th March 2014 (Feefo)
2/5
Products good but has taken far too long to receive them.
By Leighton - 24th March 2014 (Feefo)
5/5
Stunning service.
By Neil - 24th March 2014 (Feefo)
4/5
Great service.
By Simon - 23rd March 2014 (Feefo)
2/5
CVP used to be great. Recently, their customer service and support has hit rock bottom. As part of a larger order, I purchased an item from their online store. When it arrived, it was the wrong item - pictured and described as my requested item, but they had got the code wrong. Returning this was a hassle - they made it sound like my fault and even tried to charge me postage.
By Gavin - 23rd March 2014 (Feefo)
5/5
Very fast service! Good guys!
By Sander - 23rd March 2014 (Feefo)
2/5
The people are all lovely, caring and helpful ... the business systems however are not so good. I chose the wrong item (but then again the website could have been clearer in sign-posting) and had to return it (as I needed the eye viewer too). TNT didn't collect it in the morning, meaning I had to wait in all day. The labels are in colour, but my printer was out of colour. Meaning the labels (apart from bar code were illegible). Therefore I wrote the wrong number one package meaning two items with same number going into goods in. Finally when I came to buy the correct EVF, it isn't in stock for two weeks.
By Howard - 23rd March 2014 (Feefo)
5/5
very good and prompt service in communication and answering question
By prasad - 22nd March 2014 (Feefo)
4/5
Only had one problem in the past which was eventually corrected.
By William - 22nd March 2014 (Feefo)
4/5
Your charges for postage are a bit high. I understand that some items like cameras need to be send out via courier. But simple stuff and accessories, like Z-Finder Case - they don't need any special tracking and protection. Maybe add option for cheap potage via 1st class only?
By Kamil - 22nd March 2014 (Feefo)
5/5
Very good service, like a professional company. Plus the fact that they organised a showcase with Philip Bloom...
By Seif - 22nd March 2014 (Feefo)
5/5
Fast, efficient service
By Mark - 19th March 2014 (Feefo)
4/5
!
By D - 19th March 2014 (Feefo)
5/5
I needed to change my order as placed via the website. A telephone conversation made this easy and made sure I got the right product which was delivered promptly.
By Steve - 19th March 2014 (Feefo)
2/5
People good. Website good. Order fulfilment poor. Ne item not packed and 1 item damaged out of an order of 4 items
By Howard - 19th March 2014 (Feefo)
5/5
Fast and helpful!
By Rauno - 19th March 2014 (Feefo)
5/5
Fast PERSONAL response with contactperson.
By Rodney - 19th March 2014 (Feefo)
5/5
Great site, great service and great communication. Can't fault them. Brilliant.
By Martin - 18th March 2014 (Feefo)
5/5
I'm extremely pleased of their services. I've appreciated their kindness and good skills even if the product, that I've bought, was out of stock.
By François - 18th March 2014 (Feefo)
4/5
too much packaging.
By Matt - 18th March 2014 (Feefo)
5/5
For the first time using your service and thank you for your honest attitude.
By Victor - 18th March 2014 (Feefo)
5/5
eccellente
By Agostino - 17th March 2014 (Feefo)
5/5
Excellent service! Excellent communication! Very fast delivery!! Superb!
By Daniel - 17th March 2014 (Feefo)
5/5
prompt delivery service would deal with you again delighted with the product
By Randolph - 17th March 2014 (Feefo)
5/5
Goods arrived promptly. Didn't work for me through no reason of CVP's. Returns procedure was straightforward and worked well.
By Tim - 17th March 2014 (Feefo)
5/5
Outstanding level of information and communication at all levels of order process
By Carol - 17th March 2014 (Feefo)
5/5
fast service and good advice
By Steve - 17th March 2014 (Feefo)
5/5
very good service. Thanks
By Erwin - 17th March 2014 (Feefo)
5/5
I ordered then received my purchase within 24 hours. Can't beat that really!
By Peter - 17th March 2014 (Feefo)
5/5
Great service!
By Den - 16th March 2014 (Feefo)
5/5
Good range of kit and prompt delivery
By Mike - 16th March 2014 (Feefo)
5/5
Fantastic!
By Joe - 16th March 2014 (Feefo)
5/5
Keeping me informed and the delivery were prompt and excellent. Thank You!!!
By Dmitry - 15th March 2014 (Feefo)
5/5
Quick and uncomplicated as always.
By Remo - 12th March 2014 (Feefo)
5/5
Very efficient
By Michal - 12th March 2014 (Feefo)
5/5
Very strict and very good communication
By Mehdi - 12th March 2014 (Feefo)
5/5
Good customer service - got the product when I needed it.
By Patrick - 11th March 2014 (Feefo)
4/5
Good communications to let me know items were not in stock
By Mark - 11th March 2014 (Feefo)
2/5
very often they do not have stock, they rarely
By Alex - 11th March 2014 (Feefo)
5/5
Competent, friendly, very professional. Best choice for online shopping.
By Hans - 11th March 2014 (Feefo)
5/5
They have many item in stock always, great prices and fast and cheap shipment!
By Max - 11th March 2014 (Feefo)
5/5
Excellent service !!!
By Eleftherios - 11th March 2014 (Feefo)
5/5
I appreciated the communications about the order through to its dispatch. The order was gathered and delivered promptly and I was pleased with how the items were so well packaged. The CVP website is clear, easy to navigate and nice to use. Fine service. Many thanks.
By Nicholas - 10th March 2014 (Feefo)
4/5
Good communication
By Jj - 10th March 2014 (Feefo)
4/5
Good communication, product was not in stock so take few weeks to arrive, fast shipping when in stock.
By Gabriel - 9th March 2014 (Feefo)
5/5
Very effective when there is a difficulty.
By Gilbert - 9th March 2014 (Feefo)
5/5
This a new company to most people in the UK. Don't be put off by this they appear to have high level contacts with all the big brands and import and supply items that are unavailable elsewhere. Make them your first port of call for photography.
By Neil - 8th March 2014 (Feefo)
5/5
CVP always provide excellent service.
By Peter - 8th March 2014 (Feefo)
5/5
I've used CVP for years. They have great customer service and price matching. They know their stuff and are very helpful.
By Tom - 8th March 2014 (Feefo)
5/5
Fast
By Mattia - 8th March 2014 (Feefo)
5/5
fast and friendly service
By Andrea - 5th March 2014 (Feefo)
2/5
The only company advertising selling a product that was not in stock, so I waited for a long time. Every other company advertised the fact they were out of this particular. My waiting period was unacceptable when paying up as expected item was in stock.
By Julia - 5th March 2014 (Feefo)
5/5
Just perfect!
By Wojciech - 5th March 2014 (Feefo)
5/5
Great item, great price and quick and efficient delivery.
By Pandora - 5th March 2014 (Feefo)
5/5
perfekt
By Robert - 4th March 2014 (Feefo)
5/5
Great service, competitive prices, and the guys on the stand at BVE14 were really helpful.
By Ian - 4th March 2014 (Feefo)
5/5
Quick and easy to use website
By Paul - 4th March 2014 (Feefo)
5/5
Great communication with employees, very kind people but sometimes the products themselves are not totally new....The portabrace bag i've just received was pretty dirty. Storage area issue ? Nothing of a big deal either. It will get dirtier than that once on the job ;)
By Alex - 4th March 2014 (Feefo)
5/5
Brilliant customer service
By Martyn - 4th March 2014 (Feefo)
2/5
My name was not included in the delivery details, so my order was not delivered on the promised day. Please ensure that my name is included in all future orders. David Percy
By David - 4th March 2014 (Feefo)
5/5
Great service, will deal again with you.
By Colin - 3rd March 2014 (Feefo)
5/5
Excellent range of good quality products at very competitive prices. Communications excellent and despatch top notch.
By Mike - 3rd March 2014 (Feefo)
5/5
Fine
By Jan - 3rd March 2014 (Feefo)
5/5
Outstanding. Excellent suport prior to and following delivery. Quite the best I have experienced via Amazon. I shall deal direct with the comapny in future. No delay in dispatching the item, and delivered in very good time (courier permitting). Price very competitive. Most impressed.
By John - 3rd March 2014 (Feefo)
5/5
Good stock, competitive pricing and quick delivery.
By Peter - 2nd March 2014 (Feefo)
5/5
CVP has a wide range of products often offering quality alternatives to branded goods. I find their pricing competitive and their service prompt.
By Peter - 2nd March 2014 (Feefo)
5/5
Excellent service. Fast delivery. Will definitely use again.
By Keith - 2nd March 2014 (Feefo)
5/5
I am impressed by your efficiency! This was the first but not the last purchase. Great prices and well structured website. I like the less £ and more £ feature.
By Jonathan - 2nd March 2014 (Feefo)
5/5
Very very good, smooth and quick transaction. Got my order delivered almost the following day. I don't normally trust using new websites but glad I used this one
By Nii - 2nd March 2014 (Feefo)
4/5
fast. everything ok.
By José - 2nd March 2014 (Feefo)
5/5
Amazing online service! Easy, fast and safe
By Tiago - 1st March 2014 (Feefo)
5/5
Great service
By Asher - 1st March 2014 (Feefo)
5/5
Delivery to Austria was very quick. I had the product in hands much faster than expected.
By Martin - 1st March 2014 (Feefo)
5/5
Your website is very well laid out. I live in Canada and ordered the Lens Hood Caps on a Sunday and they arrived on Thursday. Great service Thank you William J. Davis Co-Host of "TheFishFinders" on WFN TV
By William - 1st March 2014 (Feefo)
5/5
1st time customer. Very impressed with speed of delivery and helpfulness of their customer service! Highly recommended!
By Hudsen - 26th February 2014 (Feefo)
5/5
There is nothing to put your finger on. The service is excellent. Support is flawless. Everything is what any costumer would want.
By Kenneth - 26th February 2014 (Feefo)
5/5
Very very fast international shipping! Just 3 days!
By Goran - 26th February 2014 (Feefo)
5/5
Excellent service. Got my stuff in Portugal in 2 working days and well packed. Thank you CVP
By Ricardo - 25th February 2014 (Feefo)
5/5
Clear website, did exactly that is said.
By James - 25th February 2014 (Feefo)
5/5
Fast and effortless
By Andrew - 25th February 2014 (Feefo)
5/5
Great Service, Helpfull Staff, Large product range.
By S - 25th February 2014 (Feefo)
5/5
Great sevice...next day delivery and top products. What more can you ask for?
By Robert - 24th February 2014 (Feefo)
5/5
CVP were one of the few retailers selling the SONY PCM-M10 and were very competitively priced. They also have a 2 year Sony Prime support warranty. I knew I'd be ordering a UK specced recorder and not a grey import so order it I did. Courier delivery and all is fine.
By Michael - 24th February 2014 (Feefo)
5/5
It is the first time I get something by the web, I may say, I was a bit "worry" if that is the correct word, but every thing went excellent as well as the deliver of the item, actually I was ready to write a thanks email to your company when this email come in from your side, I look forward to buy more stuff in the near future or visit your show room if I am in London, thanks once more, Eduardo Ferrari
By Eduardo - 24th February 2014 (Feefo)
5/5
They do as they say
By Ed - 24th February 2014 (Feefo)
5/5
Very fast delivery even to Norway which I find positive. And th webpages look good and solid.
By Hans - 24th February 2014 (Feefo)
5/5
having buy from your site is a positive experience, THKS
By Andrea - 24th February 2014 (Feefo)
5/5
greaT!
By Christian - 24th February 2014 (Feefo)
5/5
All fine. Comprehensive stock on website
By Mark - 24th February 2014 (Feefo)
4/5
Good product range and willing service but sometimes let down by poor communication regarding delivery holdups.
By Paul - 22nd February 2014 (Feefo)
5/5
Fast and reliable service as always.
By Scott - 22nd February 2014 (Feefo)
5/5
prompt and reliable
By Peter - 19th February 2014 (Feefo)
5/5
Excellent gift and i received it in a few days which was great!
By Barkavi - 19th February 2014 (Feefo)
5/5
good
By Allar - 19th February 2014 (Feefo)
5/5
Excellent delivery driver who called beforehand
By Fabrice - 19th February 2014 (Feefo)
5/5
Great Service
By Kyriaki - 18th February 2014 (Feefo)
2/5
When articles were delayed there was less than optimal communication. Updates were sporadic, they tended to respond to being chased.
By Pierpaolo - 18th February 2014 (Feefo)
5/5
Excellent service as usual...thank you.
By Tim - 18th February 2014 (Feefo)
5/5
Can't fault it... Competitive prices with lightening speed.
By Paul - 18th February 2014 (Feefo)
1/5
Returns process was appalling, claiming a scratch on an item that was never even opened (quote taken from a PDF mentioning person responsible for the return). No refund at all after more than 2 weeks. Very willing to sell gear, not willing to care about customer service, this is why people are buying more and more from Amazon. Being lied to by a company on the condition of returned items is pretty low. I will never buy from CVP again, I do not expect such treatment from an established company, if this is how a company deals with someone with a disability, they don't deserve to exist.
By Guest - 18th February 2014 (Review centre)
1/5
Returns process was appalling, claiming a scratch on an item that was never even opened (quote taken from a PDF mentioning person responsible for the return: "Person Responsible *personal data removed by Feefo* . No refund at all after more than 2 weeks. Very willing to sell gear, not willing to care about customer service, this is why people are buying more and more from Amazon. Being lied to by a company on the condition of returned items is pretty low. I will never buy from CVP again, I do not expect such treatment from an established company, if this is how a company deals with someone with a disability, they don't deserve to exist.
By Aidan - 18th February 2014 (Feefo)
5/5
great website and fantastic service
By Natalie - 17th February 2014 (Feefo)
5/5
Great amount of items, excellent prices, cheaper than Amazon or any other website, and very fast shipping and kind support, top notch.
By Giancarlo - 17th February 2014 (Feefo)
5/5
Really professional service.Fast delivery and immediate reaction when comes problems with the order
By Jerzy - 17th February 2014 (Feefo)
5/5
Package came quickly. Great product
By Sarah - 17th February 2014 (Feefo)
5/5
Everything is being sent right on time and even when the shipping is free the item comes usually the next day. Most of the prices are way cheaper than in the country where I live. This is what I like about CVP and why I will keep on returning to order here in the future. Hope that this service will be running for a long time
By Dmitri - 16th February 2014 (Feefo)
5/5
Always good service.
By Ian - 16th February 2014 (Feefo)
5/5
Excellent speedy service and good communication
By James - 16th February 2014 (Feefo)
5/5
Though the things I ordered were not in stock, they came at a great price a few days later. I will use CVP.com again
By Reginald - 15th February 2014 (Feefo)
5/5
I was very impressed with the service that I received from CVP, even if the product I bought is atrocious! They kept me informed from the moment that I placed the order all of the way through to time that it was delivered to the door. The product turned up swiftly and I would definitely use CVP again - hopefully to buy a better product next time. Not impressed with Zacuto!
By Peter - 15th February 2014 (Feefo)
5/5
Very quick response and delivery.
By Alan - 15th February 2014 (Feefo)
5/5
fast shipping & Tracking number provided, very good service! Plus I like the your selection of products!
By Harald - 15th February 2014 (Feefo)
5/5
Website wonderful and excellent services. Simplicity in the presentation of products, technical support and privacy .. Are things that made ​​me choose CVP
By Ahmed - 15th February 2014 (Feefo)
5/5
I had questions and they were answered swiftly and accurately. Products arrived super quick too.
By Lee - 13th February 2014 (Feefo)
5/5
*****
By Keith - 12th February 2014 (Feefo)
5/5
quick service as product was in stock
By Simon - 12th February 2014 (Feefo)
5/5
Unbeatable price and good service!
By Kevin - 11th February 2014 (Feefo)
5/5
excellent delivery time
By Francesco - 11th February 2014 (Feefo)
5/5
It's been a few years since I order all my photo equipment from this company. Always happy with the service, product quality and support.
By Karina - 11th February 2014 (Feefo)
5/5
Prompt and professional service! Simply the best!
By Plamen - 10th February 2014 (Feefo)
5/5
Arrived after just two working days
By Patsy - 10th February 2014 (Feefo)
4/5
easy to order, TNT is a bit slow in delivery but not your fault.
By Allan - 10th February 2014 (Feefo)
5/5
Purchase + delivery went through quickly and hitch-free - thank you.
By Lyndon - 9th February 2014 (Feefo)
5/5
Good, fast, reliable.
By Remo - 9th February 2014 (Feefo)
2/5
Steep delivery charges and order was wrong.
By Robin - 9th February 2014 (Feefo)
4/5
The phone call to check that there would be someone available to sign for the goods is a good idea.
By Alan - 9th February 2014 (Feefo)
5/5
Fast delivery.
By Peter - 8th February 2014 (Feefo)
5/5
Very fast service.
By Anker - 8th February 2014 (Feefo)
5/5
Fantastic
By Geraldo - 8th February 2014 (Feefo)
5/5
Great service!
By Robin - 6th February 2014 (Feefo)
5/5
great returns service and prompt delivery.
By Brian - 5th February 2014 (Feefo)
5/5
great
By Ben - 5th February 2014 (Feefo)
5/5
Very efficient and fast delivery... as usual :)
By Angelo - 4th February 2014 (Feefo)
5/5
Professional
By Brian - 4th February 2014 (Feefo)
5/5
I received an email from you to say the item was not in stock, but would be in house and dispatched on the 29th Jan. This is good communication and much appreciated.
By Alan - 4th February 2014 (Feefo)
2/5
You should let customers what items you have in stock on your website before they purchase them. The PHDVM Digital Master Tapes never arrived when I needed them for a shoot abroad. This is unacceptable for a company like yours whom I have ordered from in the past.
By Azmet - 4th February 2014 (Feefo)
5/5
Excellent
By Geraldo - 4th February 2014 (Feefo)
5/5
good professional service - thanks
By Gerald - 3rd February 2014 (Feefo)
5/5
Very Good communication, and service..
By Violeta - 3rd February 2014 (Feefo)
5/5
Always very helpful, with the latest products and very competitive pricing.
By Huw - 3rd February 2014 (Feefo)
5/5
Great service
By Aidan - 3rd February 2014 (Feefo)
5/5
Always happy to buy from them...
By Mike - 3rd February 2014 (Feefo)
5/5
Their constact updates about my product and the delivery was great!
By Marcos - 3rd February 2014 (Feefo)
5/5
Great customer care. Prompt feedback about order status. Replied very fast to all my emails. Lighting fast shipping.
By Nelson - 3rd February 2014 (Feefo)
4/5
The delivery time after buying was excellent, considering I'm abroad in EU.
By Vico - 2nd February 2014 (Feefo)
5/5
Prompt delivery and excellent service. Great communication throughout the transaction.
By Brian - 2nd February 2014 (Feefo)
5/5
This is, most probably, the best online vendor I've ever used in what relates to support and information to the customer. Well done!
By Humberto - 2nd February 2014 (Feefo)
5/5
Very fast delivery, good communication, great service..! I'll use CVP in the future.
By Tuukka - 1st February 2014 (Feefo)
5/5
Good communication
By Andrew - 1st February 2014 (Feefo)
5/5
speedy & efficient
By Charles - 1st February 2014 (Feefo)
5/5
Reliable service.
By Franklin - 1st February 2014 (Feefo)
5/5
Fast delivery and fantastic customer service.
By John - 1st February 2014 (Feefo)
5/5
Great Service!
By Gary - 1st February 2014 (Feefo)
5/5
Excellent service - kept me informed of my delivery progress. Well packaged. Cannot fault. Have bookmarked site for future use.
By Sandra - 30th January 2014 (Feefo)
5/5
there have some great deals.
By Alexander - 29th January 2014 (Feefo)
4/5
The product didn't arrive quite as quickly as I was expecting
By Christine - 29th January 2014 (Feefo)
5/5
The fastest, most efficient service I've ever experienced on the web!
By Ben - 29th January 2014 (Feefo)
5/5
Great website, good communication and very speedy delivery!
By Paul - 29th January 2014 (Feefo)
4/5
Postage for such a small item is very expensive. There should be a first class non-recorded option for such small items. Or the option of picking up from branch - I live in Chiswick so could easily have collected from Brentford when next passing!
By Gareth - 29th January 2014 (Feefo)
2/5
Mistakes in the shipment and the follow-up of delivery!
By Ekoli - 29th January 2014 (Feefo)
4/5
I think you've provided me with good service. If I can mention a single thing you need to change it is to "repair" your printing labelling system or have the account of each customer reflect what goes on the labels. It does not make sense that a customer can fill out an address for delivery that differs from the address of billing if the delivery address uses information from the billing address….. there's a reason that people choose two different addresses. Most likely the billing address represents that of the company's home address, and if choosing a delivery option away from the home address, obviously the company wont be physically represented on the delivery address…….. hence the presence of "Att.: Mr. x" Another thing, if the parts that the customer has ordered is broken into several packages due to lack of stock, please make sure that this is informed. Not a huge problem since it worked out and I'm happy that you got me the most significant parts to fast, I just wasn't aware that there was a stock issue :) This is ofc. related to all 3 or my latest purchases. Not specific to the Kino-Flo lamp purchase. Apart from that, I appreciate your packaging. It feels secure and the fact that you use your own named tape for closing the package means a lot, because it provides an amount of confidence that the package hasn't been opened at any point before reaching me.
By Torben - 29th January 2014 (Feefo)
5/5
best store for broadcast on line
By Rui - 28th January 2014 (Feefo)
5/5
I don't know enough about the CVP group as a whole but my recent shopping experience was excellent.
By Enrique - 28th January 2014 (Feefo)
5/5
ordered some goods, were delivered promptly.
By Mick - 28th January 2014 (Feefo)
5/5
A pleasure to deal with. Helpful and very quick. Our one stop shop for everything camera related.
By Guest - 28th January 2014 (Feefo)
5/5
Excellent service
By Jonatan - 28th January 2014 (Feefo)
5/5
Even though item not in stock,excellent reporting of order process an item arrived very quickly.
By Rudi - 28th January 2014 (Feefo)
5/5
Great Service
By Gary - 28th January 2014 (Feefo)
5/5
Good
By J - 27th January 2014 (Feefo)
5/5
Splendid service - as usual.
By P - 27th January 2014 (Feefo)
5/5
Easy transaction and quick dispatch
By Al - 27th January 2014 (Feefo)
5/5
CVP never let us down. CVP is always fast, efficient, with competitive rates and nearly always has what we are looking for in stock, and the sales team are extremely helpful. We always come back to CVP!
By Gillian - 27th January 2014 (Feefo)
5/5
Brilliant website, customer service, communication and ability to be flexible and send part - orders. Faultless
By Eleanor - 27th January 2014 (Feefo)
5/5
Rapid delivery, good price, as advertised.
By Adrian - 27th January 2014 (Feefo)
5/5
Very straightforward and efficient
By Aurelien - 26th January 2014 (Feefo)
5/5
Thank you ...
By Guest - 26th January 2014 (Feefo)
5/5
Quick delivery and great communication - really good
By Robert - 26th January 2014 (Feefo)
5/5
Great website. Excellent customer service on the phones.
By Graeme - 26th January 2014 (Feefo)
5/5
Have an excellent range of all the best products, mostly in stock and very prompt delivery. Price is always excellent.
By Guest - 25th January 2014 (Feefo)
5/5
Great service, fast delivery.
By Tina - 25th January 2014 (Feefo)
5/5
My item arrived very quickly with very good communications on when it was despatched and excellent tracking information.
By Antonio - 25th January 2014 (Feefo)
5/5
very fast, well packed, everything as it says on the tin.
By Peter - 25th January 2014 (Feefo)
5/5
very quick delivery
By St.John - 25th January 2014 (Feefo)
5/5
Great price. Great Service. Super quick delivery.
By Phil - 23rd January 2014 (Feefo)
5/5
Cvp , service is impecable. I would be actually be happy to say that cvp are the best online company I have ever used . Well done and I would be more than happy to recommend your company to my colleagues and friends .
By Gary - 23rd January 2014 (Feefo)
4/5
good
By Paul - 22nd January 2014 (Feefo)
5/5
Very good
By Luca - 22nd January 2014 (Feefo)
5/5
CVP is becoming a regular supplier for me and my studio. Exellent and incredibly stellar - you rock guys!
By Niclas - 22nd January 2014 (Feefo)
5/5
Good service.
By Steven - 22nd January 2014 (Feefo)
4/5
Good
By Jermaine - 21st January 2014 (Feefo)
5/5
Very happy about the collaboration with CVP for delivering in Timisoara, Romania. I have the products next day so this is great. Also the EU VAT processing it is supper! It is great to live in EUROPE!
By Valentin - 20th January 2014 (Feefo)
5/5
Good price fast service
By Martin - 20th January 2014 (Feefo)
2/5
problems with bank acc verification. the problem was raised with no reason and no basis. had to waste my time to verify my identity, disclose my personal information. they didnt call me back as I requested a phone call; I have been ordering with the same card from all around the world, and suddenly right here at home in EU, I've got so many problems and hesitation. at least the shipping was fast. and at least I've got my gear at all.
By Petras - 20th January 2014 (Feefo)
5/5
They kept me informed all the time.
By Caroline - 20th January 2014 (Feefo)
5/5
Very good website. Easy to select, order and pay for items.
By Anthony - 20th January 2014 (Feefo)
5/5
Since buying the site to the reception Tripod everything was flawless, except the part that we have documentation to prove the address, but I understand because they are security methods, thanks.
By Vanda - 20th January 2014 (Feefo)
4/5
CVP is very fast and precision
By ROBERTO - 20th January 2014 (Feefo)
5/5
Very fast delivery
By Clare - 20th January 2014 (Feefo)
4/5
Great
By Michael - 19th January 2014 (Feefo)
5/5
almost has what I need in stock and at competitive prices. Shipping and support are reliable.
By Lindsay - 19th January 2014 (Feefo)
2/5
Lack of product knowlage lead to a 7 to 8 week delay on supplying the evf quick release and initially cvp wanted to charge two delivery charges to split the order!
By Jules - 19th January 2014 (Feefo)
4/5
My order was placed on Friday. I added all requested personal details, card details including CVC code and then completed Verified By Visa. Despite this my order was put on hold for "security" reasons. I received an email informing me of this on Monday 13 January and asking for identification. I found this highly unusual. I supplied a scan of my drivers licence the same day. I logged into my account on Tuesday 14th January to find my items still had not been dispatched. I then had to call up to have someone actually expedite the order, which was finally dispatched Tuesday afternoon. This was all despite having paid extra for TNT Express delivery. I did, however, receive the items on Wednesday - later than I would have liked but still in time for my requirements to use some of the items pretty much straight away. I just found the whole extra security process strange (you have MSC and VBV) and I was irritated that despite my having provided personal documents (which I was somewhat uncomfortable about), the order was still sitting there a day later despite having paid for 'express' delivery. FYI I made a conscious decision to order many of the items from CVP rather than Amazon because I'm keen to support independent businesses. I did order a couple of things from Amazon at the same time as CVP do not stock them. These arrived from Amazon on Monday 13th... Also FYI, the reason I had brand awareness of CVP was Philip Bloom's YouTube channel...
By Paul - 19th January 2014 (Feefo)
5/5
Extremely fast delivery. Responsible functioning.
By Kari - 18th January 2014 (Feefo)
5/5
Very good communication, prompt delivery and you know the item will arrive in good knick!
By Oliver - 18th January 2014 (Feefo)
2/5
goods were old stock and not useable. had to be returned after telephone calls to CVP and US manufacturer Zacuto
By Rose - 18th January 2014 (Feefo)
5/5
easy to use website, prompt delivery and good e-mailed information on order
By Peter - 18th January 2014 (Feefo)
5/5
Easy shopping, friendly and helpful costumers service.
By Jannich - 16th January 2014 (Feefo)
5/5
Shipping time respected and super customer service
By Marco - 16th January 2014 (Feefo)
5/5
GOOD WORK...
By MARTINS - 15th January 2014 (Feefo)
5/5
Quick and straight forward order.
By Mark - 15th January 2014 (Feefo)
5/5
Great Service
By David - 15th January 2014 (Feefo)
5/5
A very efficient service. Tracking of delivery is particularly useful.
By Brett - 15th January 2014 (Feefo)