CVP.com
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Customer Reviews about CVP From Reviewcentre and Feefo

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
2512 Reviews
1/5
After spending thousands of pounds on a new camera at the London branch, I found CVP to be very rude, unhelpful and nonchalant. (staff smoking and spitting outside the building is not a good look!)I was expecting more! I reluctantly purchased a Portabrace Rain Slicker, after CVP's competitors didnt have any in stock. The online team seem to have it right. The sales and warehouse team in London need a dam good boot up the backside in the service department! Very disappointing! I did'nt feel welcome at all after spending so much money! I have already left feedback about this before along with my phone number, but no contact has been made to find out what went wrong......CVP are not on my list of preferred suppliers thats for sure!
By Verified Customer - 22nd April 2015 (Feefo)
4/5
A very long lead time to get the battery pack - 3 months?!All good once it arrived but they should tell you that a power adapter is required to charge it.
By Verified Customer - 21st April 2015 (Feefo)
5/5
Easy to order, delivered in the middle of the specified range. Couldn't ask for more really!
By Verified Customer - 21st April 2015 (Feefo)
5/5
The whole process was easy and my order arrived just a few days after. I've come back to CVP to buy another product and their customer service has just been outstanding.
By Verified Customer - 21st April 2015 (Feefo)
5/5
The CVP website and a staff member informed me that this item would take 2-4 weeks, as it was not in stock. However I was pleasantly surprised when it was delivered 2 days later?!! Was informed every step of the way via email and text. Fantastic service, cannot fault this experience. Will be using again! Th
By Verified Customer - 21st April 2015 (Feefo)
4/5
I paid extra for next day delivery but despite many phone calls and emails the delivery came a day later than it should have and I am still waiting on my refund for the delivery.But my point of contact at CVP was very helpful and tried his best to sort the problem.
By Verified Customer - 20th April 2015 (Feefo)
5/5
I have used CVP several times and never had any problems with ther service. It has always been on time and usualy with a tracking number.
By Verified Customer - 20th April 2015 (Feefo)
5/5
Great product, speedy delivery!
By Verified Customer - 20th April 2015 (Feefo)
5/5
Service could not have been better ! I ordered late on Friday night, and then added to the order midday on the following Monday, and received both items by midday Tuesday. When I telephoned on the Monday morning the person I spoke to was polite and extremely helpful. !) out of 10 for service.
By Verified Customer - 18th April 2015 (Feefo)
5/5
The item I ordered was delivered very swiftly with an update of delivery time and also an alternative options if I was out.
By Verified Customer - 15th April 2015 (Feefo)
5/5
Great product and speedy delivery
By Verified Customer - 15th April 2015 (Feefo)
5/5
Very quick service and equipment is is usually a good price. When ordering off the website.
By Verified Customer - 15th April 2015 (Feefo)
5/5
Great communication - friendly staff, and very competitive pricing. Actually enjoyed talking to the staff at CVP!
By Verified Customer - 15th April 2015 (Feefo)
5/5
Fast and easy - that tells it all! We will come back.
By Verified Customer - 15th April 2015 (Feefo)
5/5
Fantastic service next day delivery
By Verified Customer - 15th April 2015 (Feefo)
5/5
Excellent service and really great product very easy to set up and use. Will use it as often as possible.
By Verified Customer - 1st April 2015 (Feefo)
5/5
Very helpful service and product wonderful
By Verified Customer - 1st April 2015 (Feefo)
5/5
Excellent service and communication, swift delivery.Will recommend CVP to my colleagues.
By Verified Customer - 1st April 2015 (Feefo)
5/5
Very good
By Verified Customer - 31st March 2015 (Feefo)
5/5
Prompt delivery at a competitive price, cant ask for much more than that.
By Verified Customer - 31st March 2015 (Feefo)
5/5
Product was not immediately in stock but was obtained within two days. Product worked out of the box. Delighted
By Verified Customer - 26th March 2015 (Feefo)
5/5
I wasn't in to receive my order, but DPD left it with the neighbour; you got to love the neighbours right? the packaging was a bit over the top for the type of items, but that just makes me feel more at ease with any future orders containing fragile equipment. I like the way DPD sent me plenty of E-mails to keep me informed.
By Verified Customer - 24th March 2015 (Feefo)
4/5
Fast shipping great products
By Verified Customer - 24th March 2015 (Feefo)
4/5
Things being out of stock, held up the delivery. Ideally they'd ship what was in and wait to send the rest, but they didn't. I had to chase in order to get things moving. Other than that, they were helpful when I contacted them, but a more proactive approach would have been welcome. Repeated below, but I was searching for a way to only view product that's currently in stock, but I couldnt find such a feature. This would be very useful.
By Verified Customer - 24th March 2015 (Feefo)
5/5
Efficient and speedy, Nice.
By Verified Customer - 24th March 2015 (Feefo)
1/5
I was able to 'purchase' the item despite it being out of stock. I was then informed that it would not be in stock for a couple of months. Two days later I was then sent the wrong colour item.
By Verified Customer - 24th March 2015 (Feefo)
5/5
Great
By Verified Customer - 23rd March 2015 (Feefo)
1/5
When I received the package I was very unhappy as I was missing half of the items from the order. I have phoned CVP and emailed several times however I am still waiting for these items to be delivered to me two weeks later.
By Verified Customer - 23rd March 2015 (Feefo)
5/5
Perfect
By Verified Customer - 23rd March 2015 (Feefo)
5/5
Speedy and efficient - as usual
By Verified Customer - 23rd March 2015 (Feefo)
5/5
I don't expect nothing but excellency from CVP services!
By Verified Customer - 22nd March 2015 (Feefo)
5/5
Prompt service. Will use CVP for future purchases.
By Verified Customer - 22nd March 2015 (Feefo)
2/5
Delivered wrong item
By Verified Customer - 22nd March 2015 (Feefo)
5/5
Excellent. Easy to find the product, reasonable price compared even to eBay etc and very fast delivery.
By Verified Customer - 22nd March 2015 (Feefo)
5/5
The best price I could find and great service, delivered next day.
By Verified Customer - 22nd March 2015 (Feefo)
2/5
The portabrace bag is excellent but I ordered with next day delivery before 10. The bag was ordered o n a Monday afternoon so it should have arrived on Wed. Didn't arrive until Friday.
By Verified Customer - 22nd March 2015 (Feefo)
5/5
Great service. Prompt delivery.
By Verified Customer - 22nd March 2015 (Feefo)
1/5
My order took around 8 weeks to arrive. No one called to explain the delay. It was an annoying experience!
By Verified Customer - 22nd March 2015 (Feefo)
5/5
Quick and easy
By Verified Customer - 22nd March 2015 (Feefo)
5/5
Excellent service and communication
By Verified Customer - 21st March 2015 (Feefo)
2/5
On the website it was stipulated a 2-3 days delivery, but it actually took 14 days to be delivered.
By Verified Customer - 21st March 2015 (Feefo)
5/5
I ordered 4 items on a Sunday, before a job on Wednesday, hoping for the best.It arrived on Tuesday morning at my office in France, very well packaged and with all items correct.Good communication, great service
By Verified Customer - 21st March 2015 (Feefo)
1/5
I called to check stock, was assured the item was in stock. Ordere
By Verified Customer - 21st March 2015 (Feefo)
5/5
Very quick despatch and receipt...
By Verified Customer - 21st March 2015 (Feefo)
5/5
Excellent
By Verified Customer - 21st March 2015 (Feefo)
5/5
Quick, easy, reliable.
By Verified Customer - 16th March 2015 (Feefo)
2/5
This was a follow up order after buying a Sony a7s and an Atomos Shogun where the sales guy forgot to suggest I might need and want these extra items. I rather be complaining about pushy up-sales than be left short of what I actually need
By Verified Customer - 12th March 2015 (Feefo)
5/5
Really great service, express delivery, really happy with the product.
By Verified Customer - 10th March 2015 (Feefo)
5/5
Fast dispatch, well packaged items exactly as described. Nothing much to comment on because the service I received was ideal.
By Verified Customer - 10th March 2015 (Feefo)
5/5
Prompt delivery as stated, and good packaging of products. Will be back for more.
By Verified Customer - 10th March 2015 (Feefo)
5/5
CVP have the best and speediest service of all !
By Verified Customer - 10th March 2015 (Feefo)
2/5
The sevice was slow, and not at all what i was expecting from svp.My last time to buy anything from svp
By Verified Customer - 10th March 2015 (Feefo)
5/5
Great service, very fast delivery and
By Verified Customer - 9th March 2015 (Feefo)
5/5
Fast delivery, very good price.
By Verified Customer - 6th March 2015 (Feefo)
5/5
Friendly service and fast delivery.
By Verified Customer - 26th February 2015 (Feefo)
5/5
Very happy
By Verified Customer - 25th February 2015 (Feefo)
5/5
Nothing too much trouble..Even though I ordered the wrong part the returns service was brilliant
By Verified Customer - 25th February 2015 (Feefo)
5/5
All ok
By Verified Customer - 25th February 2015 (Feefo)
4/5
Slow BACS process but fast delivery.
By Verified Customer - 25th February 2015 (Feefo)
5/5
Postage was quick and was always kept informed of my orders progress before and after dispatch.
By Verified Customer - 25th February 2015 (Feefo)
5/5
Bought faulty ball head and cup were excellent in getting me one that worked
By Verified Customer - 25th February 2015 (Feefo)
5/5
Shipping was fast and no complications when ordering and paying
By Verified Customer - 25th February 2015 (Feefo)
1/5
Ordered 1.6K worth of equipment on 6th Feb, 1 item of 9 arrived on the 12th after I had been told that the complete order had been shipped.

Following this there were 5 phone calls from myself to CVP, each time I was told the same thing 'your order has been picked and packed, will be sent tomorrow, we are having trouble with a new system.'

There was something a bit odd with the tracking details on the DPD website, I phoned up, and then sent screen shots of the tracking page, but no one replied.

All in all CVP ignored 3 emails, and the 5 phone calls (6th one today to cancel the order) were a waste of time, I wonder if I hadn't have cancelled order today (which I did an hour ago, still waiting for email confirmation) or hadn't followed up each the package didn't arrive if CVP would have noticed a problem.

Each time I've phoned up the staff have been polite, but unable to give me any useful information which isn't much use.

I would avoid this company at all costs, yes they are cheaper than some other places, but that comes at a the determent of customer service and updates to orders.
By Guest - 25th February 2015 (Review centre)
1/5
Quite disappointed with the service in all honesty, heard good things about CVP but from my first purchase it was delayed without reason. I call up customer service and I'm told they will look in to it and call me back. They didn't bother calling me back so I follow up and then I'm told it's being shipped out to me, 9 days after ordering, due to a problem with a supplier. Not sure why they couldn't return the phone call and inform me of this. Low and behold the item never showed up so I cancelled the order. Wouldn't recommend to anyone with this kind of customer service.
By Verified Customer - 21st February 2015 (Feefo)
1/5
Excellent price, excellent piece of kit, should really have a decent battery and come with a hard drive
By Verified Customer - 21st February 2015 (Feefo)
5/5
Great service a fast delivery.
By Verified Customer - 18th February 2015 (Feefo)
2/5
I buy quite a bit from cvp from my own company and on behalf of many clients. very happy with day to day sales, but imho they seem to fail badly when it comes to out of stock items. When I ordered the item was not out of stock. I then received an email saying item was out of stock. its been a month now and I have phoned up on three separate occasssions, spoke with three separate people who all said they would ring me back and never did . This was for a 500gb ssd drive for a client who asks me every day if the item has arrived. I gave up in the end and bought from elsewhere and have requested a refund. I understand on the 4th call that the manufacturer hadn't got back to them but a simple call would of made me feel like I wasn't being ignored.
By Verified Customer - 18th February 2015 (Feefo)
5/5
Efecceint, easy, brilliant, as always
By Verified Customer - 18th February 2015 (Feefo)
5/5
Fast delivery, all is perfect
By Verified Customer - 18th February 2015 (Feefo)
5/5
Wanted it, got it quickly.
By Verified Customer - 17th February 2015 (Feefo)
2/5
I ordered a product which said was in stock and available for delivery. I needed it the next day so ordered it and paid for next day delivery at £12.99. It then doesn't turn up and I get an email saying that it will not be in stock until the Middle of March...4 weeks away. Poor Service and dissapointment as CVP are usually good to their customers!
By Verified Customer - 17th February 2015 (Feefo)
5/5
First time using cvp.com Excellent service. Will definitely use again.
By Verified Customer - 17th February 2015 (Feefo)
1/5
This trolley was advertised and sold as an alternative to the now defunct Kata Insert Trolley.It is not at all suitable as the Kata/Manfrotto bags do not fit the trolley, all in all a complete waste of both money and time.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Great service as usual.
By Verified Customer - 17th February 2015 (Feefo)
4/5
Good service as normal
By Verified Customer - 17th February 2015 (Feefo)
5/5
Order placed Tuesday morning , goods in my hands Wednesday lunchtime !
By Verified Customer - 17th February 2015 (Feefo)
1/5
I placed an order for next day delivery and paid the extra £10 to ensure this. The next day having not received the item or notification of delivery I called CVP and was told that I placed the order outside of the allotted time and so would have to wait an extra day. Your website should not process the next day order without flagging that the delivery could not be achieved the next day. Many other sites do this. I called to complain and request a refund of the £10 and spoke to one of your team who was not sympathetic or helpful and firmly said it was my fault. I asked to speak to the customer service manager and was told he would call me back. I did not receive a call back. I think the CVP website needs and amendment and I don't think your customer service was great. We don't all have time to read the small print on a website and managing the later date for delivery became a real hassle due to pre-scheduled production issues.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Very fast and efficient
By Verified Customer - 17th February 2015 (Feefo)
5/5
Really really love CVP. Always there when you need them. Items are reasonably priced with fantastic delivery options. Dispatch is fast if item is in stock. Always very well protected and packaged!
By Verified Customer - 17th February 2015 (Feefo)
5/5
Great service and always on time!
By Verified Customer - 17th February 2015 (Feefo)
5/5
Excellent service. Arrived in 3 days.
By Verified Customer - 17th February 2015 (Feefo)
4/5
Good communication on this occasion and delivered when promised.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Excellent service, very helpful
By Verified Customer - 17th February 2015 (Feefo)
1/5
I'm currently waiting for a refund for a product that I cancelled the order of before it was sent out. I had to cancel because they weren't going to be able to get it to me in time (which is fine). This was two weeks ago now. I've emailed several times, phoned several times, been promised confirmation emails and the refund but still received nothing. I'm told there was some confusing because the item was sent out by mistake, but that's not my fault. Now I'm struggling because CVP have a huge amount of my money and can't seem to get it back to me.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Friendly staff always willing to go the extra mile to help. Products arrived fast and smoothly without hassle.
By Verified Customer - 17th February 2015 (Feefo)
2/5
Usually CVP's service has been top notch, but this time delivery was very poor. Very expensive postage for DHL delivery of an envelope sized package. Took forever to get here, and in the end I had to pick the package up from the post office myself.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Couldnt have ask for more information regarding payment and the delivery, was very quick.
By Verified Customer - 17th February 2015 (Feefo)
5/5
Quick and efficient service.
By Verified Customer - 17th February 2015 (Feefo)
4/5
Je n'ai pas encore vu le micro n'étant pas encore rentrée chez moi
By Verified Customer - 17th February 2015 (Feefo)
5/5
Great products, great communication with buyer, delivered on time.
By Verified Customer - 17th February 2015 (Feefo)
5/5
1st class this time
By Verified Customer - 16th February 2015 (Feefo)
2/5
I have been using CVP as a supplier over the course of a few years. I have been very happy so far but the last delivery was not very good. This experience is more than likely a one off but it was quite below par. I ordered my product Sunday evening and opted for the before 12pm next day service. I expected my product to arrive before 12pm Tuesday and received an email from DPD on behalf of CVP stating exactly that. However the package did not arrive. On Tuesday evening I sent an inquiry, via the CVP site, addressed to 'web sales', asking for an update. I received no update by Wednesday afternoon and so I decided to ring to find out what was happening. The fellow I spoke to was helpful and assured me it was a systems problem that they were aware of and they were dealing with it as quickly as possible. The package would be with me Thursday, before 12pm. Thursday morning I received a text from DPD stating that my package would arrive bet
By Verified Customer - 16th February 2015 (Feefo)
5/5
Very helpful as always, fast delivery too!
By Verified Customer - 16th February 2015 (Feefo)
1/5
8 days on, 3 phone calls, 2 emails and no clearer to knowing if they will deliver. That's for accessories. god help anyone that buys hardware.
By Rav V - 16th February 2015 (Feefo)
5/5
Accurate item description, advised of progress and prompt dispatch. Nice business to deal with and would certainly deal with again!
By Verified Customer - 16th February 2015 (Feefo)
5/5
O.k.
By Verified Customer - 16th February 2015 (Feefo)
5/5
Ordered one day arrived the next day
By Verified Customer - 13th February 2015 (Feefo)
5/5
Easy checkout, fast delivery
By Verified Customer - 13th February 2015 (Feefo)
5/5
Excellent customer service and advice, super fast delivery.
By Verified Customer - 13th February 2015 (Feefo)
5/5
Excellent as always.
By Verified Customer - 12th February 2015 (Feefo)
1/5
One item (VLPVC1) was missing from the delivery and upon contacting CVP I was assured that I would be refunded. 4 months later, and after countless emails and calls, I have still not received a refund or credit and their customer service team do not reply.
By Verified Customer - 12th February 2015 (Feefo)
5/5
Best ever!
By Verified Customer - 12th February 2015 (Feefo)
5/5
By Verified Customer - 11th February 2015 (Feefo)
4/5
The staff are friendly and helpful over the phone when I had issues with the whereabouts of my item, the team assured me there would be a refund of postage due to the Royal Mail being 5 days late on a next day delivery postage (there a surprise) although I have not been refunded yet I know I will be, and I will carry on happily using CVP for other products I will need.
By Verified Customer - 11th February 2015 (Feefo)
5/5
Best service in europe
By Verified Customer - 11th February 2015 (Feefo)
5/5
A1, top service and great product
By Verified Customer - 11th February 2015 (Feefo)
5/5
I have bought a number of items from CVP and I cannot fault them at all. Communications are excellent, customer service is first class and their prices are very competitive. A great company.
By Verified Customer - 11th February 2015 (Feefo)
1/5
Products are said to be available or shipped within 2-3 days, but it's actually been 3 weeks and i'm still waiting. I've missed 2 shoots already because of this, although this is a 2500? order. I can barely get any answer from the customer care about when can i get my stuff delivered. I've asked them to change my shipping address (i'll be away for a shoot) and after 10 days, not a single reply regarding this ! Won't order there and i don't advise anybody t
By Verified Customer - 11th February 2015 (Feefo)
5/5
Great fast delivery
By Verified Customer - 11th February 2015 (Feefo)
2/5
One of the items, Zacuto Gorill Plate V2, has not yet been delivered despite having informed of the wrong item having been sent.
By Verified Customer - 10th February 2015 (Feefo)
5/5
Fantastic communication, super fast delivery. May it never change.
By Verified Customer - 10th February 2015 (Feefo)
5/5
First rate service, for a soon to be ex student film maker I needed this equipment at the time promised online. CVP acheived this and much more keeping me constantly in touch with what was happening and where my order was. Possibly the best online service I have ever received. Will definitely be using again. And they are UK based! Brilliant!Thank you.
By Verified Customer - 10th February 2015 (Feefo)
5/5
Good service, quickly delivered. Highly recommend.
By Verified Customer - 10th February 2015 (Feefo)
4/5
Great service, kit came on time, next day.
By Verified Customer - 10th February 2015 (Feefo)
2/5
The Monopod Manfrotto 562B-1 arrived
By Verified Customer - 10th February 2015 (Feefo)
1/5
By johnmcgarry - 10th February 2015 (Review centre)
5/5
Service was great and item arrived within 2 business days of the order. No problems.
By Verified Customer - 6th February 2015 (Feefo)
5/5
I had a rush order I needed for the weekend. I placed the order late on a Thursday for next day delivery, not realising I'd missed the cut-off point. When my email arrived saying I'd have the goods for Monday, I rang them and Marissa took up my case. She was amazing. Basically wrangled the package from its spot in the warehouse and did absolutely everything she could to make sure I received the package in time. Super helpful, excellent service. Couldn't recommend them enough?and thanks to Marissa (sp?) for being incredible.
By Verified Customer - 5th February 2015 (Feefo)
5/5
Very speedy service, the product arrived the next day and CVP kept me updated with the status of the delivery.
By Verified Customer - 5th February 2015 (Feefo)
5/5
Arrived on time and as described
By Verified Customer - 5th February 2015 (Feefo)
1/5
Phoned customer service/ ret
By Verified Customer - 4th February 2015 (Feefo)
5/5
Prompt service.Good product.
By Verified Customer - 4th February 2015 (Feefo)
5/5
Ordered online, and was kept up to date throughout the whole process. Very efficient. I would definitely purchase from this company again
By Verified Customer - 4th February 2015 (Feefo)
5/5
Excellent service. Item arrived on day as stated.
By Verified Customer - 4th February 2015 (Feefo)
5/5
Fast, accurate
By Verified Customer - 4th February 2015 (Feefo)
5/5
I ordered a micro SD card one afternoon and it was at my home the next morning. Most impressed with the speedy delivery and the fact that CVP kept me informed throughout. Great customer service. Will definitely use CVP again.
By Verified Customer - 4th February 2015 (Feefo)
5/5
Stunningly good, quick service.
By Verified Customer - 4th February 2015 (Feefo)
5/5
Never see highest level services! in 24 h from order to my home (in italy!)thanks! best services ever!
By Verified Customer - 4th February 2015 (Feefo)
1/5
I paid for the products for a week,they never give any notification about the status until I sent a mail to them, and they said that some of the products are not in stock, I asked them to send the others for me first and they promised, but five days after, there's no notification about the products are deliver or not! These two days I sent mail to them and they don't reply anymore. I won't buy any products from them anymore!!
By Guest - 4th February 2015 (Review centre)
5/5
There was some sort of problem with the delivery company, but CVP sorted it out, and could not have been better about it. Great company.
By Verified Customer - 3rd February 2015 (Feefo)
5/5
Excellent service and great products
By Verified Customer - 29th January 2015 (Feefo)
5/5
Top Notch
By Verified Customer - 29th January 2015 (Feefo)
5/5
Perfect service, fast arrival no cause to complain....well that is until I get an email for a new hard drive using innuendos as a tagline. So please refrain from making email headings look like some sleazy porn spam. Thanks.
By Verified Customer - 29th January 2015 (Feefo)
5/5
Item dispatched quickly and efficiently.
By Verified Customer - 29th January 2015 (Feefo)
5/5
First Class Service thank you, regular updates, ordered Sunday delivered Tuesday
By Verified Customer - 29th January 2015 (Feefo)
5/5
CVP exceeds in quality, pricepoint and service. My go-to-place to order audiovisual equipment. Besides that, the representatives are always willing to answer any questions. Keep up the good work guys!
By Verified Customer - 29th January 2015 (Feefo)
5/5
As usual, CVP service was fast and efficient.
By Verified Customer - 29th January 2015 (Feefo)
5/5
Excellent website, purchase proceedure, and kept up to date about the fast delivery. Cable D chassis had slight bend, as it was packaged in a plastic bag, those these things happen and nothing a little pinch with a long nose plier didn't fix. If I was concerned I am confident they would have made a quick no fuss swap. Will use again.
By Verified Customer - 29th January 2015 (Feefo)
5/5
Arrived next day!
By Verified Customer - 29th January 2015 (Feefo)
5/5
Excellent service fast delivery and good information
By Verified Customer - 28th January 2015 (Feefo)
5/5
Ho ordinato la merce il lunedì ed il martedì era già a casa mia, eccezionali.
By Verified Customer - 28th January 2015 (Feefo)
5/5
I had doubts about the shipping so I wrote them and they replied almost instantly.
By Verified Customer - 28th January 2015 (Feefo)
5/5
I have ordered countless items from CVP, adding up to tens of thousands of pounds. They have always been very professional, providing quick postage and fantastic support. I have never had an issue with CVP and I'm really glad a company like them exist in the industry, giving companies like mine access to equipment a fair, and something even great prices.
By Verified Customer - 28th January 2015 (Feefo)
5/5
Excellent service, delivered quicker than expected.
By Verified Customer - 28th January 2015 (Feefo)
5/5
Emails kept me informed of the order's status. International delivery was extremely fast. Will definitely be using again.
By Verified Customer - 28th January 2015 (Feefo)
5/5
Fast & Courtious
By Verified Customer - 28th January 2015 (Feefo)
5/5
Prompt service no problems to report.
By Verified Customer - 28th January 2015 (Feefo)
5/5
The umbrella arrived quicker than I'd expected. Excellent service.
By Verified Customer - 27th January 2015 (Feefo)
5/5
Great service, exactly what I ordered and super fast delivery.
By Verified Customer - 27th January 2015 (Feefo)
5/5
Great free next day service good communication contacted by courier by text
By Verified Customer - 26th January 2015 (Feefo)
5/5
Easy to order and quick delivery
By Verified Customer - 26th January 2015 (Feefo)
5/5
Great company - efficient, communicative. They stock a good range of products and the website is excellent/
By Verified Customer - 25th January 2015 (Feefo)
5/5
Can't fault service.
By Verified Customer - 25th January 2015 (Feefo)
5/5
5 Stars
By Verified Customer - 25th January 2015 (Feefo)
5/5
Impressive service. Prompt and good communication regarding order's progress through the system. Can recommend and will confidently deal with this company again.
By Verified Customer - 24th January 2015 (Feefo)
5/5
Very good site with nice prices.
By Verified Customer - 24th January 2015 (Feefo)
5/5
Ok
By Verified Customer - 24th January 2015 (Feefo)
5/5
Very fast delivery
By Verified Customer - 24th January 2015 (Feefo)
2/5
Sold me something that did not work.
By Verified Customer - 24th January 2015 (Feefo)
5/5
Always quick nd efficient, i.e. on time. great prices. maybe review your overnite transport prices to europe. but i'll definitively come back! philippe cordey
By Verified Customer - 24th January 2015 (Feefo)
5/5
No problem
By Verified Customer - 24th January 2015 (Feefo)
2/5
Usually excellent but this time my order wasn't set up properly it seems even though payment had been taken, and if I hadnt chased it up, I wouldn't have gotten my item by the time I needed it. When that had been sorted though, the item came through very quickly.
By Verified Customer - 23rd January 2015 (Feefo)
4/5
Very good communication. Item del;vered late, probably due to a probhlem, with DPD
By Verified Customer - 22nd January 2015 (Feefo)
2/5
I have not received my item ordered month ago and after Query - i got no answer.
By Verified Customer - 21st January 2015 (Feefo)
5/5
Item delivered when appointed.
By Verified Customer - 21st January 2015 (Feefo)
5/5
Despatched very promptly, goods were well packed and excellent service to Ireland along with very reasonable shipping charges
By Verified Customer - 21st January 2015 (Feefo)
5/5
Good comms and prices
By Verified Customer - 21st January 2015 (Feefo)
5/5
Super fast delivery.
By Verified Customer - 21st January 2015 (Feefo)
5/5
Easy to use web site.
By Verified Customer - 21st January 2015 (Feefo)
4/5
The Cardiff representative and indeed the website did not state clearly enough that the Ball Head Show mount was part of the purchase - leading to a duplicate purchase (time is money, as they say!) of an additional mount. I recommend that the website states clearly that "this product comes with a mount included." Yet, the Cardiff Rep didn't draw my attention to this fact even after I had gone through what I intended to purchase with him.
By Verified Customer - 20th January 2015 (Feefo)
2/5
I sent three emails after speaking to salesman Dave who told me he would respond before the day was finished and said he would include a spigot as part of the deal but never replied. so poor customer service. so i just went ahead and ordered online so i never got the promised spigot .His advice was helpful but said he had too go to a meeting and couldn't ring me back despite what it says on the website? he asked me to send an email as i said and he never responded. so a bit disappointed.i can't be bothered sending it back but the stand is good just hope i don't need the sliding leg version. i want to lie the company and I'm not overly fussy or demanding but they never responded to emails never included the free spigot promised by Dave and sent wrong stand so hard to be impressed.
By Verified Customer - 20th January 2015 (Feefo)
5/5
Easy to order - great price and fast delivery!
By Verified Customer - 20th January 2015 (Feefo)
5/5
Excellent service
By Verified Customer - 20th January 2015 (Feefo)
5/5
Prompt delivery as promised.
By Verified Customer - 20th January 2015 (Feefo)
5/5
Very good service. I would however recommend that in the future information would be provided regarding the DHL tracking number. Delivery was very quick so it was not necessary but it would be good to know when the package can be expected.
By Verified Customer - 19th January 2015 (Feefo)
4/5
Website can be rather slow to load. It would be useful if the tracking code could be supplied when the order is shipped
By Verified Customer - 19th January 2015 (Feefo)
2/5
Due to the warehouse not knowing how many thunderbolt cables it had, even though in this day and age every thing is computerised, i had to wait for 3 days to play with my new acquisition.
By Verified Customer - 19th January 2015 (Feefo)
5/5
Quick and easy to find and order product. Quick delivery.
By Verified Customer - 19th January 2015 (Feefo)
5/5
100% reliable
By Verified Customer - 19th January 2015 (Feefo)
5/5
As usual...Perfect service.
By Verified Customer - 19th January 2015 (Feefo)
2/5
Where is my answer to my question? I asked if I can track my delivery and I never received an answer.
By Verified Customer - 19th January 2015 (Feefo)
5/5
Great Service!
By Verified Customer - 19th January 2015 (Feefo)
5/5
Arrived quickly
By Verified Customer - 19th January 2015 (Feefo)
5/5
I live in Denmark and I orderd the same stuff at a company here and CVP. The day after i got my stuff from CVP-England but I had to wait two days for the stuff from the Danish company to arrive. Both had it in stock. Weird but true!
By Verified Customer - 19th January 2015 (Feefo)
5/5
Great comms and quick delivery, what more can one ask?A Must-Have for anyone requiring high quality video input.
By Verified Customer - 19th January 2015 (Feefo)
5/5
Excellent speedy service!
By Verified Customer - 19th January 2015 (Feefo)
5/5
Products for professional work, always quick delivery for a reasonable price. b&h of Europa
By Verified Customer - 19th January 2015 (Feefo)
5/5
They said it would be there on my sons birthday and it was. Excellent service and price!
By Verified Customer - 18th January 2015 (Feefo)
4/5
On the negative side, there were some confusion about the actual price of the product as it was changing several times in a short time. Also your courier DHL grossly overcharge for the service of calculating VAT on import - about ten times more expensive than UPS.
By Verified Customer - 18th January 2015 (Feefo)
5/5
Extremely fast turnround, Exceeded Expectatione
By Verified Customer - 18th January 2015 (Feefo)
5/5
Excellent company and great dispatch time.
By Verified Customer - 18th January 2015 (Feefo)
5/5
Fast response, fast delivery. Best company for purchasing online photo-video products.
By Verified Customer - 17th January 2015 (Feefo)
5/5
Ordered and recieved promptly...all good.
By Verified Customer - 17th January 2015 (Feefo)
4/5
I've rated CVP as good because taken on the balance of most pro av suppliers they ain't bad! For the small independent like me CVP offer great value and if they mess up they usually come up trumps-more than can be said for some!
By Verified Customer - 17th January 2015 (Feefo)
2/5
I appear to have been automatically subscribed to your mailing list. I don't recall ticking or unticking a box to allow this. It should be an opt-in process if there was one. If there wasn't a process then that is even worse.
By Verified Customer - 17th January 2015 (Feefo)
5/5
Fantastic, fast efficient service as always.
By Verified Customer - 17th January 2015 (Feefo)
5/5
Very efficient post out service and very reasonable. Highly recommend.
By Verified Customer - 17th January 2015 (Feefo)
5/5
Very pleased all the staff are very helpful
By Verified Customer - 16th January 2015 (Feefo)
5/5
Great service and fast turnaround. couldn't recommend it enough!
By Verified Customer - 16th January 2015 (Feefo)
5/5
Great service, fast shipping.
By Verified Customer - 16th January 2015 (Feefo)
5/5
It is our favourite on-line shop in Europe so far.
By Verified Customer - 16th January 2015 (Feefo)
5/5
Cvp .com, I just wish to say thank you for your quickness in processing and posting my CF card, it arrived the morning of the 2nd day can't get better than that thumbs up I could be ordering another soon your faithfully
By Verified Customer - 15th January 2015 (Feefo)
5/5
I find CVP a professional organization!
By Verified Customer - 15th January 2015 (Feefo)
5/5
Great range of products, many at very keen prices relative to the industry they're aimed at. Superb delivery options and very prompt.
By Verified Customer - 14th January 2015 (Feefo)
5/5
Certainly the delivery was perfect, with timings to the minute. The item was packed incredibly well. I'd definitely go back for more!
By Verified Customer - 14th January 2015 (Feefo)
5/5
Great and friendly service
By Verified Customer - 14th January 2015 (Feefo)
5/5
Quick delivery and easy ordering
By Verified Customer - 14th January 2015 (Feefo)
5/5
Good service
By Verified Customer - 14th January 2015 (Feefo)
5/5
Friendly helpful and fast
By Verified Customer - 13th January 2015 (Feefo)
4/5
I pay 25,31 euros for 1 day delivery, but i get that wensda
By Verified Customer - 13th January 2015 (Feefo)
2/5
Items not received
By Verified Customer - 13th January 2015 (Feefo)
5/5
Great service as always.
By Verified Customer - 13th January 2015 (Feefo)
5/5
Quick delivery
By Verified Customer - 13th January 2015 (Feefo)
5/5
Sterling service
By Verified Customer - 12th January 2015 (Feefo)
5/5
Great, quick service, nice delivery guy
By Verified Customer - 12th January 2015 (Feefo)
2/5
Not supplied with advertised USB cable ,
By Verified Customer - 12th January 2015 (Feefo)
5/5
Great company - always excellent.
By Verified Customer - 12th January 2015 (Feefo)
5/5
Very quick service,sent and delivered even quicker than expected.Well done
By Verified Customer - 12th January 2015 (Feefo)
5/5
Amazing service. Really informative delivery service.
By Verified Customer - 12th January 2015 (Feefo)
5/5
I have used CVP twice now and the service and communication are second to none..brillinat
By Verified Customer - 12th January 2015 (Feefo)
5/5
Super quick next day delivery, helpful and polite customer service when I called to ask more info about the product.
By Verified Customer - 12th January 2015 (Feefo)
5/5
First time buyer and very impressed by excellent feedback, great selection, fast shipping and overall experience
By Verified Customer - 11th January 2015 (Feefo)
5/5
Quick, on time and product was as described
By Verified Customer - 11th January 2015 (Feefo)
5/5
Brilliant service. Had ordered with another supplier, who accepted my order, despite being out of stock. The messed me around fo a month before I cancelled my order.
By Verified Customer - 11th January 2015 (Feefo)
4/5
Easy to deal with, prompt postage and delivery.
By Verified Customer - 11th January 2015 (Feefo)
5/5
Fast efficient and great at communicating. I go to them first.
By Verified Customer - 11th January 2015 (Feefo)
5/5
Cannot fault your buying process and delivery service.
By Verified Customer - 11th January 2015 (Feefo)
4/5
Already had better prices
By Verified Customer - 10th January 2015 (Feefo)
5/5
Good prices and good communication for internet order
By Verified Customer - 10th January 2015 (Feefo)
2/5
Delivered with US power lead. I phoned straight away and was told a UK lead was being sent same day. Nothing appeared so I called to speak to the sales person who was unavailable and would call back. Still no phone call and no mains lead 3 days later! Poor.
By Verified Customer - 10th January 2015 (Feefo)
5/5
Best service!!!
By Verified Customer - 10th January 2015 (Feefo)
4/5
I have used cvp for a number of products but I have recently stop buying as they sent an item which was the wrong colour ordered which I need to keep and recently they sent out an item when I requested via 2 emails to cancel it, poor customer service, but delivery times was very good thats if its the right product, I want be buying from them again.
By Verified Customer - 9th January 2015 (Feefo)
4/5
DHL is not a good courier service in the Ottawa area. It took two days of frustrating phone calls to get them to deliver the package to the right address. FedEx or UPS are much more efficient North American courier services.
By Verified Customer - 9th January 2015 (Feefo)
5/5
Fast efficient servbice
By Verified Customer - 8th January 2015 (Feefo)
5/5
Excellent service
By Verified Customer - 7th January 2015 (Feefo)
5/5
Fantastic service and communications very quick delivery highly recommend
By Verified Customer - 7th January 2015 (Feefo)
5/5
Fast service and great communication.
By Verified Customer - 7th January 2015 (Feefo)
5/5
Amazingly fast and efficiant! Ships faster than any company in Sweden. Plus the fact that the order gets shipped to my door. I am super impressed and will be back f
By Verified Customer - 7th January 2015 (Feefo)
5/5
An absolutely amazing service, Ive never felt so safe with an online order, absolutely excellent and my product was well packaged and delivered very fast and efficiently. Thank you cvp
By Verified Customer - 7th January 2015 (Feefo)
5/5
Very good communication from the team and very prompt delivery.
By Verified Customer - 6th January 2015 (Feefo)
2/5
The package was delivered late and I asked if this could be refunded and no one responded wasn't refunded the
By Verified Customer - 6th January 2015 (Feefo)
5/5
Very quick delivery after ordering.
By Verified Customer - 6th January 2015 (Feefo)
1/5
I was told by customer care that I would get a refund for a problem with a delivery but that never h
By Verified Customer - 6th January 2015 (Feefo)
5/5
Perfect service. My favourite business partner is CVP!
By Verified Customer - 6th January 2015 (Feefo)
5/5
!!!!
By Verified Customer - 3rd January 2015 (Feefo)
5/5
+ good feeling to order from oversea+ quick and competent answers on questions + VERY quick distribution and delivery of the product (two days from GB to germany is amazing)+ sufficient and safe packaging+ unbeatable priceanytime again+ very solid, no shaky stuff+ almost no screw connections, instead conncetion via sliding rails makes it very solid+ gives the camera a usable weight to work with+ more than enough imperial screw holes to fix equipment + 15mm rod top solution+ option for dovetail use- the camera have a little play in the cage, fixed it with tape but this is not the bestThe Rig brings the little lady in the direction for a professionell workflow. On the whole for me the most solid rig on the market with little weakness.
By Verified Customer - 30th December 2014 (Feefo)
5/5
Tudo recebido conforme a encomenda.
By Verified Customer - 30th December 2014 (Feefo)
5/5
Very good service and extensive website; fast postal service too
By Verified Customer - 28th December 2014 (Feefo)
5/5
Nothing more could be send but excellent
By Verified Customer - 28th December 2014 (Feefo)
5/5
Very happy with service and product
By Verified Customer - 27th December 2014 (Feefo)
5/5
Very good price for the items and delivery was quick with helpful email updates of dispatch times etc. will order again
By Verified Customer - 27th December 2014 (Feefo)
5/5
The purchase process worked flawlessly/
By Verified Customer - 27th December 2014 (Feefo)
5/5
Great service, arrived when it was supposed to.
By Verified Customer - 24th December 2014 (Feefo)
5/5
EXCELLENT service. Arrived quickly and kept me updated with progress.
By Verified Customer - 24th December 2014 (Feefo)
1/5
Bad communication, no tracking number, cheap chineese product instead of branded us product, no answer when complaining
By Verified Customer - 24th December 2014 (Feefo)
2/5
Doing nothing wait they said
By Verified Customer - 24th December 2014 (Feefo)
5/5
Excellent service. Ordered after hours on a Wednesday and received the bag mid afternoon on Friday.
By Verified Customer - 23rd December 2014 (Feefo)
4/5
CVP should "immediately" send the DHL tracking number.I missed the passage of DHL on friday late afternoon because I had no tracking information from CVP. So I had to pick it up"extra" on monday from the DHL Warehouse, 15 km away.
By Verified Customer - 23rd December 2014 (Feefo)
5/5
Unbelivable fast shipping to vienna. Thank You A Lot !!!!!
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Very good service, very quick delivery.
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Certo good service
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Helpful and friendly customer service, astonishingly quick dispatch, excellent packaging.
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Good
By Verified Customer - 22nd December 2014 (Feefo)
4/5
Straightforward
By Verified Customer - 22nd December 2014 (Feefo)
5/5
You speedy service was great.
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Perfect comunication
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Excellent service, packaging and delivery. Item arrived the very next day, very pleased and would recommend to anyone.
By Verified Customer - 22nd December 2014 (Feefo)
5/5
Very very fast service.
By Verified Customer - 21st December 2014 (Feefo)
5/5
Extremely fast service. Thank you.
By Verified Customer - 21st December 2014 (Feefo)
5/5
Fast delivery
By Verified Customer - 21st December 2014 (Feefo)
5/5
First class service and advice.
By Verified Customer - 20th December 2014 (Feefo)
5/5
Excellent feedback and updates on despatch and delivery
By Verified Customer - 20th December 2014 (Feefo)
5/5
I ordered what i wanted from a company on the internet. It got delivered.
By Verified Customer - 20th December 2014 (Feefo)
5/5
Excellent service throughout ... very pleased ... will definitely use again and recommend to others ...
By Verified Customer - 20th December 2014 (Feefo)
4/5
Easy to order and delivered promptly as promised
By Verified Customer - 20th December 2014 (Feefo)
5/5
Good communication and fast delivery. All good.
By Verified Customer - 20th December 2014 (Feefo)
5/5
Great service
By Verified Customer - 20th December 2014 (Feefo)
5/5
It was a very easy experience using your web site, the speed in which my order was dispatched to me was unbelievable no fuss company,
By Verified Customer - 20th December 2014 (Feefo)
5/5
Quick & easy to use service
By Verified Customer - 20th December 2014 (Feefo)
5/5
Excellent service and atention...
By Verified Customer - 20th December 2014 (Feefo)
5/5
Unknown company. I ordered goods on Sunday, goods delivered on Tuesday as promised, and this the week before Christmas
By Verified Customer - 20th December 2014 (Feefo)
5/5
Very fast !
By Verified Customer - 18th December 2014 (Feefo)
5/5
Great service !
By Verified Customer - 16th December 2014 (Feefo)
5/5
Absolutely fantastic service - could not have received goods any quicker!
By Verified Customer - 16th December 2014 (Feefo)
5/5
Well packaged, great price and fast shipping.
By Verified Customer - 16th December 2014 (Feefo)
4/5
Reasonable but a bit more expensive than others
By Verified Customer - 16th December 2014 (Feefo)
5/5
Outstanding service. Exceptionally fast service.
By Verified Customer - 15th December 2014 (Feefo)
5/5
You were literally the only store ON EARTH that had my product and you shipped it very fast to the U.S.
By Verified Customer - 15th December 2014 (Feefo)
5/5
Quick Delivery, Simple site to use
By Verified Customer - 15th December 2014 (Feefo)
5/5
Fast delivery, excellent service.
By Verified Customer - 15th December 2014 (Feefo)
5/5
Fanastic service; the Petrol Bag harness I ordered arrived promptly and notification of delivery was very accurate. Already looking at other products to buy from CVP.
By Verified Customer - 15th December 2014 (Feefo)
5/5
I was told the tripod I ordered was out of stock but when I mentioned it was a Christmas present for my father, who is an ex-professional photographer, Marisa managed to hurry things along and it was delivered within a couple of days. Thanks - you saved the day!
By Verified Customer - 15th December 2014 (Feefo)
5/5
It was very easy to order and pay.We had our order delivered very quickly.
By Verified Customer - 15th December 2014 (Feefo)
5/5
Excellent service and dispatch time.
By Verified Customer - 15th December 2014 (Feefo)
5/5
Efficient and painless.
By Verified Customer - 14th December 2014 (Feefo)
5/5
Speed of delivery fantastic , and info everyday about progress of order was interesting and reassuring . . Even discovered it was being delivered by Gary !.
By Verified Customer - 14th December 2014 (Feefo)
4/5
On products less than 1 year old you need to do free collection and return of products like jigsaw 24 not make me pay for courier. It could lose you sales going forward
By Verified Customer - 14th December 2014 (Feefo)
5/5
Crazy fast delivery and really good prices!
By Verified Customer - 14th December 2014 (Feefo)
5/5
Appreciated the communication throughout the delivery, made me feel safe as it is a present.
By Verified Customer - 14th December 2014 (Feefo)
5/5
It was easy to find the product, the price was okay, free delivery on everything would be a nice improvement. The dispatch was also very quick. Overall very pleased! Thanks.It's well though out, I like the removable padding in the lid so that you can turn the lid around, but still 55 pounds is on the expensive side.
By Verified Customer - 13th December 2014 (Feefo)
5/5
Very quick and speedy delivery.
By Verified Customer - 13th December 2014 (Feefo)
5/5
Quick and efficient service to be expected
By Verified Customer - 13th December 2014 (Feefo)
5/5
Quick. Professional. Approachable. Reliable.
By Verified Customer - 13th December 2014 (Feefo)
5/5
Fast delivery and well priced product
By Verified Customer - 13th December 2014 (Feefo)
5/5
Once again I have received the excellent service that I have come to expect from CVP ? one reason why this company is always my first port of call when purchasing video or stills equipment. Just keep doing what you're doing!
By Verified Customer - 13th December 2014 (Feefo)
5/5
Fantastic company.
By Verified Customer - 13th December 2014 (Feefo)
4/5
Generally very good service although delivery times can be very long
By Verified Customer - 11th December 2014 (Feefo)
5/5
I was kept informed from beginning to end about my order.
By Verified Customer - 11th December 2014 (Feefo)
5/5
The
By Verified Customer - 10th December 2014 (Feefo)
4/5
I found your website v easy to navigate and the process of ordering on-line was very straight-forward.
By Verified Customer - 10th December 2014 (Feefo)
5/5
Great service Email so say exactly what was happening and when it would arrive. Well packaged. Also great avoiding Amazon!
By Verified Customer - 10th December 2014 (Feefo)
5/5
Sent on time and everything!
By Verified Customer - 10th December 2014 (Feefo)
5/5
Happy customer, excellent and efficient service.
By Verified Customer - 9th December 2014 (Feefo)
5/5
Very quick delivery.
By Verified Customer - 9th December 2014 (Feefo)
5/5
Great to deal with
By Verified Customer - 9th December 2014 (Feefo)
5/5
Wery high service and very fast delivery.
By Verified Customer - 9th December 2014 (Feefo)
5/5
Needed this for an important shoot on Saturday but was to
By Verified Customer - 9th December 2014 (Feefo)
1/5
Informed customer services of problem with device on arrival, after considerable testing, and sent emails requesting a response that never came. Stark contrast with my previous dealing with CVP.
By Verified Customer - 9th December 2014 (Feefo)
5/5
Quick delivery and I was able to change the date at short notice. Very well packed
By Verified Customer - 8th December 2014 (Feefo)
5/5
Very fast and professional service. Thanks
By Verified Customer - 8th December 2014 (Feefo)
4/5
Quick delivery. Competitive Prices.
By Verified Customer - 8th December 2014 (Feefo)
5/5
Great
By Verified Customer - 8th December 2014 (Feefo)
4/5
No problems, found the ability to check 'deliver to neighbour' while the van was en route to be very helpful
By Verified Customer - 8th December 2014 (Feefo)
5/5
Excellent service would not hesitate to use again
By Verified Customer - 8th December 2014 (Feefo)
4/5
At first I had instant feedback when trying to track the products that were not delivered but after that I had to fend for myself through the complexities in France. In the end I send info (the correct number to call) to your team to better advise others
By Verified Customer - 8th December 2014 (Feefo)
5/5
Great price and quick delivery
By Verified Customer - 7th December 2014 (Feefo)
5/5
Excellently packaged and faultless delivery
By Verified Customer - 7th December 2014 (Feefo)
5/5
Great website. Fast delivery.
By Verified Customer - 7th December 2014 (Feefo)
5/5
The item was shipped fast and the ordering process through the web-shop was easy.
By Verified Customer - 7th December 2014 (Feefo)
1/5
It's was ment to be at before 12 delivery DPD did not deliver
By Verified Customer - 7th December 2014 (Feefo)
5/5
Happy to read the explanation when the product was not yet in stock... and to see a day later the issue was solved
By Verified Customer - 7th December 2014 (Feefo)
5/5
Fine.Older S series XQD cards do not work with the QDA-SB1A reader included here.This needs to a) be fed back to Sony and b) made clear to future buyers on your website.
By Verified Customer - 6th December 2014 (Feefo)
5/5
Great prices ! Fast response, good communication and very fast shipping!,Couldn't be happier
By Verified Customer - 6th December 2014 (Feefo)
4/5
Quick delivery.Delivery cost very expensive compared to other uk companies
By Verified Customer - 6th December 2014 (Feefo)
5/5
Speedy delivery and great lines of communication letting me know the product was ordered, shipped etc
By Verified Customer - 6th December 2014 (Feefo)
5/5
Professional service. Items always very well packed to protect when in transit. Highly recommended.
By Verified Customer - 6th December 2014 (Feefo)
5/5
Good communication, prompt and efficient delivery.
By Verified Customer - 6th December 2014 (Feefo)
5/5
CVP is really quick in delivering
By Verified Customer - 6th December 2014 (Feefo)
5/5
Easy to deal with, great value for money and service
By Verified Customer - 6th December 2014 (Feefo)
5/5
I don?t often say ?brilliant service?, but it is fully justified in this case! Quick despatch, excellent communications and a very good price ? I know where to look in future for video equipment. Thank you.
By Verified Customer - 4th December 2014 (Feefo)
4/5
Very good and fast service. Unfortunately, there are a lot less products available compared to B&H or in stock.
By Verified Customer - 4th December 2014 (Feefo)
5/5
Only one little thing with the delivery. Camera came on time but I sent a request for it to be delivered to my neighbour at number 8, which I asked them if they could take it in, which they said yes. My other neighbour brought the parcel over, he lives at number 9?
By Verified Customer - 3rd December 2014 (Feefo)
5/5
Brilliant personable service and very helpful - be it on the phone or email, and nice quick delivery when you need a piece of kit at short notice.
By Verified Customer - 3rd December 2014 (Feefo)
4/5
Cvp was very efficient and gentle customer service
By Verified Customer - 3rd December 2014 (Feefo)
4/5
Prompt arrival of order very good.
By Verified Customer - 3rd December 2014 (Feefo)
5/5
It was the fastest service we ever had.
By Verified Customer - 3rd December 2014 (Feefo)
2/5
Failure in communication resulted in my item not being despatched. When I chased it was rectified but failed to get processed for another 24 hours so another day was lost. It's a shame as everything else suggest that they are quite well run and organised. Mistakes happen but often we rely on prompt delivery as we base work around these items. Still hopefully this might help.
By Verified Customer - 3rd December 2014 (Feefo)
5/5
Efficient, quick, well packaged
By Verified Customer - 3rd December 2014 (Feefo)
5/5
Once again fast dispatch and a good price.
By Verified Customer - 3rd December 2014 (Feefo)
5/5
Excellent Customer Service. rapid response, thank them
By Verified Customer - 3rd December 2014 (Feefo)
1/5
My order was late, they never replied to my 3 emails. I will not be ordering from them again.
By Verified Customer - 3rd December 2014 (Feefo)
1/5
Dissapointed on 3 seseparate occasions now when it comes to customer service and delivery. Some products apparently in stock yet not once ordered and still waiting. Verbally promised an urgent item by our required date yet obviously lied too and now missed deadline.
By Verified Customer - 3rd December 2014 (Feefo)
5/5
First rate company, excellent pricing, very efficient communications via email, and super fast delivery to half way around the world, NZ!
By Verified Customer - 3rd December 2014 (Feefo)
5/5
Exellent stuff for good prices, surprisingly cheap and fast shipping
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Excellent service. Item was received in under 20 hrs from time of order.
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Very happy with your service
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Delivered next day, good communications, no problems at all.
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Great service and swift delivery as ever
By Verified Customer - 2nd December 2014 (Feefo)
4/5
Fast turnaround. Slight damage to box though
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Clear website. good communications
By Verified Customer - 2nd December 2014 (Feefo)
5/5
Quick and reliable!
By Verified Customer - 2nd December 2014 (Feefo)
5/5
My first dealing with CVP and I wouldn't hesitate to use them again, very helpful on the phone and excellent communication and service.
By Verified Customer - 1st December 2014 (Feefo)
5/5
Quick and reliable
By Verified Customer - 1st December 2014 (Feefo)
5/5
Good communications, prompt delivery. Couldn't really do better.
By Verified Customer - 30th November 2014 (Feefo)
5/5
Item arrived in perfect conditions and on time. Very pleased thank you
By Verified Customer - 30th November 2014 (Feefo)
5/5
I ordered it. It arrived on time and in good condition.
By Verified Customer - 30th November 2014 (Feefo)
5/5
The service is exactly what you want.
By Verified Customer - 30th November 2014 (Feefo)
5/5
Good surprise with the short delivery. Excellent packaging.
By Verified Customer - 30th November 2014 (Feefo)
5/5
Great service...fast and reliable
By Verified Customer - 30th November 2014 (Feefo)
5/5
Brilliant, quick delivery and best price available!
By Verified Customer - 30th November 2014 (Feefo)
5/5
Great service
By Verified Customer - 29th November 2014 (Feefo)
5/5
Very quick delivery, friendly UK customer service who actually are interested in what they are selling. They get my business
By Verified Customer - 29th November 2014 (Feefo)
5/5
Order went through very somoothly and delivery time was excellent
By Verified Customer - 29th November 2014 (Feefo)
5/5
Very fast and professional
By Verified Customer - 29th November 2014 (Feefo)
5/5
Great Service, always good to shop with CVP
By Verified Customer - 27th November 2014 (Feefo)
5/5
Easy company to deal with
By Verified Customer - 26th November 2014 (Feefo)
5/5
Very helpful service. My CF card stopped working and CVP offered to collect and check the card. If faulty, it will be replaced.
By Verified Customer - 26th November 2014 (Feefo)
5/5
A+++++
By Verified Customer - 26th November 2014 (Feefo)
5/5
Extremelly fast delivery for reasonable price. Very good expirience.
By Verified Customer - 26th November 2014 (Feefo)
5/5
Quick delivery which is important and the item in stock!
By Verified Customer - 26th November 2014 (Feefo)
5/5
Simple amazing! Great customer service and very fast delivery even with Dhl
By Verified Customer - 25th November 2014 (Feefo)
2/5
Good prices, good availability of wares, but!!! I didnt get one of my things in my package and no response from support for 6 days about the missing goods!!!
By Verified Customer - 25th November 2014 (Feefo)
2/5
Very disappointed. Sales failed to email me a quote after lengthy phone discussion. Product arrived with defect. Unclear RMA process. Poor attitude of staff when I rang up to arrange return - fobbed off with a 'we'll try and get it back to you as quickly as we can' when I had opened the product only the day before and discovered it was faulty. I would expect staff to be very apologetic and reassure me that they would get me a replacement out ASAP, I walked away feeling like they couldn't are less.
By Verified Customer - 25th November 2014 (Feefo)
5/5
Very fast post
By Verified Customer - 24th November 2014 (Feefo)
5/5
Serious
By Verified Customer - 24th November 2014 (Feefo)
2/5
I sent two queries about the product and received two messages back to say that someone would be in touch. However there wasn't any contact in either case.thank you
By Verified Customer - 24th November 2014 (Feefo)
5/5
Very helpful.
By Verified Customer - 23rd November 2014 (Feefo)
5/5
Fantastic customers service and really fast delivery. More than happy and will be using again for anything else I need. Even had stock of a Gopro lcd backpack when GoPro didn't and couldn't even tell me when they might have it.
By Verified Customer - 23rd November 2014 (Feefo)
5/5
I am very satisfied very serious company ..very well ...recommend it to everyone ...
By Verified Customer - 23rd November 2014 (Feefo)
5/5
Service and delivery for me is fast and reliably. As for order it was very easy and comfortably. So i very happy cooperate with this company. I hope work with CVP in future. thx for all
By Verified Customer - 23rd November 2014 (Feefo)
5/5
Easy online search, often come up with best price for new products in searches. Online buying process is very straight forward, different payment options incl. Paypal which is useful. If ever any issues with stock they are very quick to contact the customer and resolve swiftly!
By Verified Customer - 23rd November 2014 (Feefo)
5/5
Quick and efficient.
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Easy to use website
By Verified Customer - 22nd November 2014 (Feefo)
4/5
They didn't deliver exactly where I wanted but I eventually received the product
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Cannot fault.
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Fast and easy
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Speedy delivery, very clear website.
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Great service prompt delivery
By Verified Customer - 22nd November 2014 (Feefo)
5/5
???????!
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Great communication and I was informed of the progress of the order at all times.
By Verified Customer - 22nd November 2014 (Feefo)
5/5
Arrived speedily.
By Verified Customer - 21st November 2014 (Feefo)
5/5
Very pleased with service and would higly recomend CVP
By Verified Customer - 21st November 2014 (Feefo)
5/5
Thank you to all
By Verified Customer - 21st November 2014 (Feefo)
5/5
Easy to select and complete the purchase, good communications.
By Verified Customer - 20th November 2014 (Feefo)
5/5
Easy, fast
By Verified Customer - 19th November 2014 (Feefo)
2/5
Lack of communication, listed out of stock products, waiting an answer on email for two days, and haven't get it yet, poor management.
By Verified Customer - 19th November 2014 (Feefo)
5/5
Excellent first class service in sending goods
By Verified Customer - 18th November 2014 (Feefo)
5/5
Web purchase, easy as always
By Verified Customer - 18th November 2014 (Feefo)
5/5
Great customer support, simple purchase process and very prompt delivery
By Verified Customer - 18th November 2014 (Feefo)
5/5
Really fast turnaround time. Very impressed. Will buy from you again!
By Verified Customer - 18th November 2014 (Feefo)
5/5
Consistently professional and will do business again
By Verified Customer - 18th November 2014 (Feefo)
5/5
Very nice
By Verified Customer - 18th November 2014 (Feefo)
2/5
Drive was delivered late
By Verified Customer - 18th November 2014 (Feefo)
5/5
Good service
By Verified Customer - 18th November 2014 (Feefo)
4/5
Has nothing to put my finger on
By Verified Customer - 17th November 2014 (Feefo)
5/5
Excellent, professional service. Exactly what you want.
By Verified Customer - 17th November 2014 (Feefo)
5/5
Great service. Item initially out of stock, but regular emails kept us up to date. Item came in stock 2 days later and was delivered next day. Very impressive service.
By Verified Customer - 17th November 2014 (Feefo)
4/5
Very good products at a very good price, and you keep a good delivering time
By Verified Customer - 17th November 2014 (Feefo)
5/5
Excllent
By Verified Customer - 17th November 2014 (Feefo)
5/5
Good communication, fast delivery
By Verified Customer - 17th November 2014 (Feefo)
5/5
Items were received the next day and I ordered quite late the previous day, price was reasonable and lamps were packaged really well. Very happy.
By Verified Customer - 17th November 2014 (Feefo)
5/5
Great service and next day delivery. Thank you!
By Verified Customer - 17th November 2014 (Feefo)
5/5
Very swift delivery, kept up to date with order progress.
By Verified Customer - 16th November 2014 (Feefo)
5/5
Great price, great customer service and delivered on time. I'll definitely use CVP again.
By Verified Customer - 16th November 2014 (Feefo)
5/5
Un servizio super professionale
By Verified Customer - 16th November 2014 (Feefo)
5/5
Fast shipping -fair prices
By Verified Customer - 16th November 2014 (Feefo)
5/5
Very good
By Verified Customer - 15th November 2014 (Feefo)
5/5
Very fast delivery as usual
By Verified Customer - 15th November 2014 (Feefo)
5/5
++
By Verified Customer - 15th November 2014 (Feefo)
5/5
Great
By Verified Customer - 15th November 2014 (Feefo)
5/5
Excellent
By Verified Customer - 15th November 2014 (Feefo)
5/5
Excellent Service as always.
By Verified Customer - 12th November 2014 (Feefo)
5/5
Very fast delivery
By Verified Customer - 12th November 2014 (Feefo)
5/5
The speed of delivery to Sweden was exceptional!Haven't tried it yet in the rain.
By Verified Customer - 12th November 2014 (Feefo)
5/5
Easy, Fast, Efficient!
By Verified Customer - 12th November 2014 (Feefo)
5/5
First class company and service. Over the few years I have dealt with CVP I have experienced nothing else. Always informative and always helpful. CVP are always my first point of contact when looking for kit.
By Verified Customer - 12th November 2014 (Feefo)
5/5
Very good and fast service.
By Verified Customer - 12th November 2014 (Feefo)
5/5
A tracking number would be helpful.
By Verified Customer - 11th November 2014 (Feefo)
5/5
A tracking number would be helpful. Otherwise, excellent service!
By Verified Customer - 11th November 2014 (Feefo)
5/5
Fast and precise!
By Verified Customer - 11th November 2014 (Feefo)
5/5
Excellent service, professional and efficient, I would recommend them to anyone looking to purchase professional film and video equipment.
By Verified Customer - 11th November 2014 (Feefo)
5/5
Perfect service!
By Verified Customer - 11th November 2014 (Feefo)
5/5
Excellent, very fast delivery!
By Verified Customer - 11th November 2014 (Feefo)
5/5
Reliable, good communication
By Verified Customer - 11th November 2014 (Feefo)
5/5
From the first contact to the end of purchase, was excellent.
By Verified Customer - 11th November 2014 (Feefo)
1/5
Ordered FCP X keyboard, received a FCP 7 keyboard instead. Took many emails and photos to prove to them that it's the wrong product. Turns out, the info on the website is wrong, CVP doesn't have the right product. Was promised a refund, but still waiting for the transfer...
By Verified Customer - 11th November 2014 (Feefo)
5/5
CVP are simply the best kit supplier. Good prices anyway but will to price-match, excellent, personal advice and help, very fast delivery. I very seldom buy from anywhere else.
By Verified Customer - 11th November 2014 (Feefo)
4/5
Respond to order and query was fast.Packaging well done.Goods received in good condition.Operation checked - ok
By Verified Customer - 11th November 2014 (Feefo)
5/5
As on the tin.
By Verified Customer - 10th November 2014 (Feefo)
4/5
Good service - fast delivery
By Verified Customer - 10th November 2014 (Feefo)
4/5
Website was OK, bit slow. Received the wrong invoice via email but once I called it was sorted out within a few hours.
By Verified Customer - 10th November 2014 (Feefo)
5/5
As usual kept well informed of status of order and item came well packed.
By Verified Customer - 10th November 2014 (Feefo)
5/5
Outstanding service
By Verified Customer - 10th November 2014 (Feefo)
4/5
Stock products are shipped fast but any inquiry related to products related or not in stock takes too much to be answered; customer service should improve;
By Verified Customer - 9th November 2014 (Feefo)
5/5
Amazing!
By Verified Customer - 9th November 2014 (Feefo)
5/5
I like the ability to amend the delivery after the order has been placed - I did not expect to get the order so quickly and could not be at home on the date it was delivered.
By Verified Customer - 9th November 2014 (Feefo)
5/5
Very good communications.
By Verified Customer - 9th November 2014 (Feefo)
5/5
Good communicate, fast delivery.
By Verified Customer - 9th November 2014 (Feefo)
5/5
Very fast to dispatch
By Verified Customer - 9th November 2014 (Feefo)
5/5
Always fast deliver and good prices.
By Verified Customer - 8th November 2014 (Feefo)
5/5
Great Service yet once again
By Verified Customer - 8th November 2014 (Feefo)
5/5
Very efficient
By Verified Customer - 8th November 2014 (Feefo)
5/5
All perfect, as ususal
By Verified Customer - 8th November 2014 (Feefo)
2/5
Wrong item. There are different connection options that need to be highlighted.
By Verified Customer - 8th November 2014 (Feefo)
5/5
What can I say? I always order from
By Verified Customer - 8th November 2014 (Feefo)
5/5
Very fast service. Very good price.
By Verified Customer - 5th November 2014 (Feefo)
5/5
Very helpful telephone advice and quick delivery of goods, well packed too.
By Verified Customer - 5th November 2014 (Feefo)
5/5
Fast Efficient service
By Verified Customer - 5th November 2014 (Feefo)
5/5
Very good website, quick delivery of order
By Verified Customer - 5th November 2014 (Feefo)
4/5
Good service but too many notification emails, order achieved and order shipping would be more than enough
By Verified Customer - 5th November 2014 (Feefo)
4/5
Good
By Verified Customer - 5th November 2014 (Feefo)
5/5
Great service, fast and accurate
By Verified Customer - 4th November 2014 (Feefo)
5/5
Excellent company. Quick and efficient.
By Verified Customer - 4th November 2014 (Feefo)
1/5
The cable was supposed to be delivered before 10am on Friday. It's now Tuesday and it still has not been delivered. As I needed it for a shoot Friday evening I had to sort out an alternative, therefore the item - when it eventually arrives - is no longer required. I have sent several e-mails to Creative video asking what the situation is, but have yet to have a reply.
By Verified Customer - 4th November 2014 (Feefo)
5/5
Increditbly organised, communicative and quick delivery.
By Verified Customer - 4th November 2014 (Feefo)
5/5
Fast delivery
By Verified Customer - 4th November 2014 (Feefo)
5/5
Returning customer. Fast handling and shipping.
By Verified Customer - 4th November 2014 (Feefo)
5/5
Always helpful and give fast service. The new battery grip for the 7D2 came by return.
By Verified Customer - 4th November 2014 (Feefo)
5/5
User friendly website, efficient shipping, very straight forward.
By Verified Customer - 4th November 2014 (Feefo)
4/5
Product works, very promptly delivered. Far far far too much packaging though! Small box inside an absolutely huge box filled with polystyrene.
By Verified Customer - 4th November 2014 (Feefo)
5/5
A grown-up specialist dealer with helpful and rapid service.
By Verified Customer - 4th November 2014 (Feefo)
5/5
Very quick shipping and good communication along the way
By Verified Customer - 3rd November 2014 (Feefo)
5/5
Good advice on phone as well as best price on web site
By Verified Customer - 3rd November 2014 (Feefo)
5/5
I received my item within 24 hours from the placing of the order.. incredible!
By Verified Customer - 3rd November 2014 (Feefo)
5/5
Great communication, VERY fast delivery.Definitely on my list, warmly recommended.
By Verified Customer - 3rd November 2014 (Feefo)
5/5
Very good and quicly service! Thanks!
By Verified Customer - 3rd November 2014 (Feefo)
5/5
Fantastic communication through out, speedy delivery once item came into stock. Even a text with the hour delivery slot. Many thanks CVP!!
By Verified Customer - 3rd November 2014 (Feefo)
4/5
Good service, great customer support
By Verified Customer - 3rd November 2014 (Feefo)
5/5
Super professional customer care, fast shipping.
By Verified Customer - 2nd November 2014 (Feefo)
5/5
Please put more options of carrier Because the DHL is supper bad .
By Verified Customer - 1st November 2014 (Feefo)
5/5
Spot on
By Verified Customer - 1st November 2014 (Feefo)
2/5
Great company, when you are buying something. But the issues with the company are that they do not respond to your queries if you have issues with the product. No after sales service. The worst thing is that they do not even respond to your queries if you have received defective product. Atleast this has happened with me.Why do I still buy from them??? They are extremely prompt in delivering orders.
By Verified Customer - 1st November 2014 (Feefo)
5/5
Super efficient, reliable company - a pleasure to deal with
By Verified Customer - 1st November 2014 (Feefo)
5/5
Arrives on time
By Verified Customer - 1st November 2014 (Feefo)
5/5
Items delivered ahead of schedule
By Verified Customer - 1st November 2014 (Feefo)
5/5
Easy and informative site. Clear ordering and payment route. Great communication throughout delivery.
By Verified Customer - 31st October 2014 (Feefo)
4/5
Very good, but response to follow up email requesting information on correct HDMI cable to connect the Atomos Ninja Blade to my Canon 5D Mark III too long. Still have not received an answer to my question. So I am unable to use my Atomos Ninja Blade yet.
By Verified Customer - 29th October 2014 (Feefo)
5/5
1st class, as always
By Verified Customer - 28th October 2014 (Feefo)
5/5
Excellent service as always.
By Verified Customer - 28th October 2014 (Feefo)
1/5
Item was missing from delivery. CVP often seems to make errors with orders
By Mr Bronek Kaminski - 28th October 2014 (Feefo)
5/5
Best company I know for Cine Purchases. Quick reliable and fab aftersales service...Highly recommended
By Verified Customer - 27th October 2014 (Feefo)
5/5
Sales process very smooth
By Verified Customer - 27th October 2014 (Feefo)
5/5
Fast delivery
By Verified Customer - 27th October 2014 (Feefo)
5/5
Great feedback from the moment I placed the order. Wasy navigation of webesite
By Verified Customer - 27th October 2014 (Feefo)
5/5
Fast , efficient , can't beat that these days
By Verified Customer - 27th October 2014 (Feefo)
5/5
Fast delivery
By Verified Customer - 26th October 2014 (Feefo)
5/5
Excellent all round service
By Verified Customer - 26th October 2014 (Feefo)
5/5
Quick deliveries, quick response via email, information provided accurate.
By Verified Customer - 26th October 2014 (Feefo)
5/5
CVP has a great relation between prices, available items, customer service and website usability and funcionality.The service was excellent, the package arrived the day after I placed the order (from the UK to Portugal) and with free shipping! The item was properly packaged and everything, from placing the order to receiving it at home, went without any problem.
By Verified Customer - 26th October 2014 (Feefo)
4/5
Fast and efficient service - but a bit disappointed that the Dedolight power supply had failed so soon and that it was not possible to get it repaired at reasonable cost.
By Verified Customer - 26th October 2014 (Feefo)
5/5
I do not like the new CVP site, they also did not provide any tracking for DHL overnight shipping, but their service is still impeccable.
By Verified Customer - 26th October 2014 (Feefo)
5/5
Good price, very quick delivery
By Verified Customer - 25th October 2014 (Feefo)
5/5
More than excellent!!
By Verified Customer - 25th October 2014 (Feefo)
2/5
Sent the wrong product.
By Verified Customer - 24th October 2014 (Feefo)
5/5
Excellent service, very speedy delivery, most appreciated.
By Verified Customer - 23rd October 2014 (Feefo)
5/5
Happy with service , thank you !
By Verified Customer - 22nd October 2014 (Feefo)
5/5
Fuss free, thanks
By Verified Customer - 22nd October 2014 (Feefo)
4/5
Equipment arrived ahead of schedule but as i was to be out of the country on delivery date, i sent an email to cvp stating different address and contact details. i received a call from the delivery driver asking for directions and when asked why was he calling me he replied that it was the only number on the delivery paperwork. i supplied cvp with two alternative contact telephone numbers.
By Verified Customer - 22nd October 2014 (Feefo)
5/5
Easy buying process, very speedy delivery, with helpful email updates etc. Can't fault them at all!
By Verified Customer - 21st October 2014 (Feefo)
5/5
Fittings of my order was very quick and in spite of that the book wasn´t been in stock the delivery was in time of 5 days.Thank you.so I´m very satisfied. It´s a pity that isn´t belonging as a part of package of camera by purchase.Thank you.Best Regards.Victor Bleha
By Verified Customer - 21st October 2014 (Feefo)
4/5
Packaging could have been bit better a box inside a box not very well protected
By Verified Customer - 21st October 2014 (Feefo)
5/5
Ash was excellent!!
By Verified Customer - 21st October 2014 (Feefo)
5/5
I just socked how quicly my product has arrived!
By Verified Customer - 21st October 2014 (Feefo)
5/5
Fast and free shipping - very good communication
By Verified Customer - 21st October 2014 (Feefo)
5/5
Excellent
By Verified Customer - 21st October 2014 (Feefo)
5/5
...
By Verified Customer - 21st October 2014 (Feefo)
5/5
Very good customer service, friendly, polite. I had a question about the equipment, which was quickly answered.
By Verified Customer - 20th October 2014 (Feefo)
5/5
Delivered very quickly
By Verified Customer - 20th October 2014 (Feefo)
5/5
Very good communication, always fast delivery.
By Verified Customer - 20th October 2014 (Feefo)
5/5
Excellent service. Fast delivery.
By Verified Customer - 20th October 2014 (Feefo)
4/5
Found CVP through a natural search on google & found the product video helpful. Ordering was simple and delivery was quick. One little
By Verified Customer - 20th October 2014 (Feefo)
5/5
Excellent service as always, trusted and dependable.
By Verified Customer - 20th October 2014 (Feefo)
5/5
I can't fault this Company, one of the best I have dealt with.
By Verified Customer - 19th October 2014 (Feefo)
5/5
Very efficient service.
By Verified Customer - 19th October 2014 (Feefo)
5/5
Excellent service as usual
By Verified Customer - 18th October 2014 (Feefo)
5/5
Quick shipp fast response value seller
By Verified Customer - 18th October 2014 (Feefo)
5/5
Excellent firm to deal with. They kept me informed of every step of my order. The product was sent very quickly. I would certainly use them again.
By Verified Customer - 15th October 2014 (Feefo)
5/5
Great service
By Verified Customer - 15th October 2014 (Feefo)
5/5
Service very good, as always
By Verified Customer - 15th October 2014 (Feefo)
5/5
Good range of quality products.
By Verified Customer - 15th October 2014 (Feefo)
5/5
Quick and effective, good job.
By Verified Customer - 15th October 2014 (Feefo)
4/5
Quick and true!
By Verified Customer - 15th October 2014 (Feefo)
5/5
Service excellent and Professional
By Verified Customer - 14th October 2014 (Feefo)
5/5
Very good, they keep me updated.
By Verified Customer - 14th October 2014 (Feefo)
5/5
Good communication and delivered much more quickly than expected. Thank you.
By Verified Customer - 13th October 2014 (Feefo)
5/5
Excellent service -fast delivery, good communication, VAT invoice.
By Verified Customer - 13th October 2014 (Feefo)
5/5
Very speedy
By Verified Customer - 13th October 2014 (Feefo)
5/5
CVP's service was swift and efficient.
By Verified Customer - 13th October 2014 (Feefo)
5/5
First class
By Verified Customer - 13th October 2014 (Feefo)
5/5
Ecellent service..fast delivery..
By Verified Customer - 13th October 2014 (Feefo)
5/5
Efficient courteous service as usual!
By Verified Customer - 12th October 2014 (Feefo)
5/5
Very fast service.
By Verified Customer - 12th October 2014 (Feefo)
5/5
I cannot fault the service, it was superb. Delivery was amazing.
By Verified Customer - 12th October 2014 (Feefo)
5/5
SIMPLY PERFECT, Strongly Recommended.
By Verified Customer - 12th October 2014 (Feefo)
5/5
Much more interactive than a few years ago. Igf I want good advice with good service and an honest price match ...its CVP
By Verified Customer - 12th October 2014 (Feefo)
5/5
Speedy delivery and good offer
By Verified Customer - 11th October 2014 (Feefo)
5/5
Excellent prompt service
By Verified Customer - 11th October 2014 (Feefo)
5/5
Fast Delivery. Excellent service
By Verified Customer - 11th October 2014 (Feefo)
5/5
Excellent and quick
By Verified Customer - 11th October 2014 (Feefo)
5/5
Excellent communication and next day tracked delivery
By Verified Customer - 11th October 2014 (Feefo)
5/5
CVP supply outstanding service. I am yet to find somebody better when it comes to customer service. They respond fast and make your life a little easier. Really REALLY impressed and I will definitely be a returning customer now. Good job guys!
By Verified Customer - 11th October 2014 (Feefo)
5/5
Well packed - Prompt delivery
By Verified Customer - 9th October 2014 (Feefo)
5/5
Very quick delivery, so glad you're now using DPD!
By Verified Customer - 8th October 2014 (Feefo)
4/5
I was certain that I ordered the products because they were both in stock. II turned out one item was not in stock so there was a delay. This resulted in the items being stored at a TNT depot, about 10 miles from my home address, over the weekend to be delivered on Monday.
By Verified Customer - 8th October 2014 (Feefo)
5/5
Always polite and quick to help
By Verified Customer - 8th October 2014 (Feefo)
4/5
Service very helpful and efficient.
By Verified Customer - 8th October 2014 (Feefo)
5/5
Fast deliveries and excellent support.
By Verified Customer - 8th October 2014 (Feefo)
5/5
Solid website, prompt delivery, email notifications everywhere, to much spam.
By Verified Customer - 8th October 2014 (Feefo)
5/5
Very quick and efficient service as usual. The goods were in stock and arrived within 24 hours, despite not requesting express delivery... Result!
By Verified Customer - 7th October 2014 (Feefo)
5/5
Order delivered quickly and as promised.
By Verified Customer - 7th October 2014 (Feefo)
5/5
Fast delivery, good service
By Verified Customer - 7th October 2014 (Feefo)
5/5
The online purchase was easy and I appreciate the email communication every step of the way.
By Verified Customer - 7th October 2014 (Feefo)
4/5
Very good website - always valuable to have stock information available before ordering (I have had issues in the past with incorrect stock information but no problems with my last few orders). Unfortunately, order lead t
By Verified Customer - 7th October 2014 (Feefo)
5/5
CVP service is always good. Your choice of DPD as a delivery servive is however rather poor. They are a courier company who cannot deliver to our office. They have to leave the package at the street level, as they are 'not insured' to come into our building. Not a huge problem, but might make me choose another supplier for future purchases as it's a pain to always go down to pick-up from the street outside our building.
By Verified Customer - 7th October 2014 (Feefo)
5/5
Fast, efficient and well packaged.
By Verified Customer - 7th October 2014 (Feefo)
5/5
Excellent Services
By Verified Customer - 6th October 2014 (Feefo)
4/5
CVP are completely trustworthy and professional, but do mess up orders occasionally. I have had a couple of orders arrive incomplete or late. My latest order was missing two crucial fixing screws from the box. Customer service told me that replacements would be delivered on Saturday morning. I am still waiting on Monday.
By Verified Customer - 6th October 2014 (Feefo)
5/5
Extremely fast service. They are also business oriented in terms of tax handling between EU states which makes it more convenient. Will definitely use their services again the the near future.
By Verified Customer - 6th October 2014 (Feefo)
5/5
Very efficient
By Verified Customer - 6th October 2014 (Feefo)
5/5
Simple ordering process, also for international customers. Prices are clear and shipping costs are reasonable. Missed track and trace facility though.
By Verified Customer - 6th October 2014 (Feefo)
5/5
Quick, good prices - free delivery very appreciated.
By Verified Customer - 5th October 2014 (Feefo)
2/5
I have to say I?m disappointed.My order for a small in stock item was plac
By Verified Customer - 5th October 2014 (Feefo)
5/5
First class service, can honestly say the best delivery service ever had from a web seller. Order delivered on the day and at the time indicated. Highly recommend to anyone !
By Verified Customer - 5th October 2014 (Feefo)
5/5
One of the very best companies I have dealt with. Not only do the goods arrive very promptly but you are kept informed throughout in a friendly way.
By Verified Customer - 5th October 2014 (Feefo)
5/5
Delivery was amazingly fast, and the tracking info was great.
By Verified Customer - 4th October 2014 (Feefo)
5/5
Prompt delivery.
By Verified Customer - 4th October 2014 (Feefo)
5/5
Great response, quick delivery.
By Verified Customer - 4th October 2014 (Feefo)
4/5
Very quick delivery
By Verified Customer - 4th October 2014 (Feefo)
5/5
Fast and very efficient.
By Verified Customer - 4th October 2014 (Feefo)
5/5
Great service, good communications
By Verified Customer - 1st October 2014 (Feefo)
5/5
The product came really fast and also in a very safe package!
By Verified Customer - 1st October 2014 (Feefo)
5/5
Great but too many emails afterward.
By Verified Customer - 30th September 2014 (Feefo)
5/5
By Mr Nuutti Harmo - 30th September 2014 (Feefo)
5/5
Amazing as always! faster than if i boy from italy...
By Verified Customer - 30th September 2014 (Feefo)
5/5
As always,easy to order, fast and accurate delivery. Great service.
By Verified Customer - 30th September 2014 (Feefo)
5/5
Very prompt delivery thank you
By Verified Customer - 30th September 2014 (Feefo)
5/5
VERY efficient. Impressed literally.
By Verified Customer - 29th September 2014 (Feefo)
4/5
Quick and efficient
By Verified Customer - 29th September 2014 (Feefo)
4/5
Not respond email question
By Verified Customer - 29th September 2014 (Feefo)
5/5
Fantastic service. Delivered next day to Northern Ireland. Really impressed. Was a little hesitant at first because my previous experience wasn't great. A product ordered was out of stock and I wasn't notified until I inquired two weeks later, but thought I'd try again. So pleased I did!!
By Verified Customer - 29th September 2014 (Feefo)
5/5
Service, web site and delivery all faultless
By Verified Customer - 29th September 2014 (Feefo)
5/5
Quick shipping, good feedback, all promises kept.
By Verified Customer - 29th September 2014 (Feefo)
5/5
Great service. Telephone questions quickly answered by knowledgeable staff. Goods arrived as promised.
By Verified Customer - 28th September 2014 (Feefo)
5/5
I have been dealing with CVP for many years, they were very good now they are excellent
By Verified Customer - 28th September 2014 (Feefo)
5/5
Great Service. Thank You
By Verified Customer - 27th September 2014 (Feefo)
5/5
Goods ordered and received in less than 3 day maximum utilising First Class Post.
By Verified Customer - 27th September 2014 (Feefo)
4/5
Very comprehensive web site
By Verified Customer - 27th September 2014 (Feefo)
5/5
Multiple purchases. Good price, fast delivery. Very good supplier, highly recommenced.A small adjustment necessary for Sony EX1R camera.
By Verified Customer - 27th September 2014 (Feefo)
5/5
The item purchased was dispatched immediately and was delivered the following day. Excellent service
By Verified Customer - 27th September 2014 (Feefo)
5/5
Speedy Delivery/Quality Item/Recommend Seller/A+A+
By Verified Customer - 27th September 2014 (Feefo)
5/5
Fast delivery, as quick as was promised.
By Verified Customer - 27th September 2014 (Feefo)
2/5
The product was lost during shipping. Still no refund or resend the product. Disappointing.
By Verified Customer - 26th September 2014 (Feefo)
5/5
Service was helpfull and accurate
By Verified Customer - 26th September 2014 (Feefo)
5/5
First time user, excellent service, will definitely use again!
By Verified Customer - 25th September 2014 (Feefo)
5/5
Great supplier. Good Product, in good price and super fast delivery. Highly recommenced.
By Verified Customer - 25th September 2014 (Feefo)
5/5
Amazing prices! Better than here in the States even after shipping which we received in 2 days!!! Thanks
By Verified Customer - 24th September 2014 (Feefo)
5/5
Superb, fast service
By Verified Customer - 24th September 2014 (Feefo)
5/5
Very fast and efficient
By Verified Customer - 24th September 2014 (Feefo)
1/5
Good mail order service but absolutely appallingly rude and useless receptionists and manager at your Brentford office last month. Filthy entrance with unwashed dishes and half-eaten food in the sink in the reception area. Receptionist blocking entrance while gossiping on her mobile phone. Worst impression I have had from a company in years. No idea of customer service or good manners.
By Verified Customer - 24th September 2014 (Feefo)
5/5
Best European store!
By Verified Customer - 23rd September 2014 (Feefo)
2/5
Fast delivery of product which arrived well packed and undamaged. Sent incorrect (and cheaper) item, although similar to the item I ordered so agreed to keep the item and get the difference refunded. Slow after sales support - it has taken 3 weeks to get the difference (a relatively small amount) refunded after having to pester them via email (which they would often ignore) and several phone calls.
By Verified Customer - 23rd September 2014 (Feefo)
5/5
Excellent
By Verified Customer - 23rd September 2014 (Feefo)
5/5
It was an obscure item that i couldnt find any where else and you not only had it in stock, but you sent it next day!
By Verified Customer - 22nd September 2014 (Feefo)
5/5
Very quick delivery
By Verified Customer - 22nd September 2014 (Feefo)
5/5
Excellent web site, very intuitive interface, very fast delivery
By Verified Customer - 22nd September 2014 (Feefo)
5/5
Very fast and reliable. Good courier options and communication
By Verified Customer - 21st September 2014 (Feefo)
5/5
Excellent service
By Verified Customer - 21st September 2014 (Feefo)
5/5
I am always impressed by CVP's speed delivery! The best in the country! Their prices, compared to other UK companies are not bad. I am sure they have a recipe for a successful company!
By Verified Customer - 21st September 2014 (Feefo)
5/5
Extremely efficient service, constantly kept informed of order progress by email and splendid delivery service (DPD) who most helpfully provide a (very accurate) one hour time slot estimation for delivery. All in all, a really good experience with CVP.
By Verified Customer - 20th September 2014 (Feefo)
5/5
The only place in the UK that I could find that sold Zacuto Z-Finder Mounting Frame Thumbscrews on their own to replace ones that I lost. Efficient service.
By Verified Customer - 20th September 2014 (Feefo)
5/5
Excellent service
By Verified Customer - 20th September 2014 (Feefo)
5/5
Great service in every way ! Package arrived on time and in great condition.
By Verified Customer - 20th September 2014 (Feefo)
5/5
Fast service and informative.
By Verified Customer - 20th September 2014 (Feefo)
5/5
Great customer service and support?
By Verified Customer - 20th September 2014 (Feefo)
1/5
I paid for a new item that should have received in less than 2 working weeks according to them. I finally got the item after waiting more than a month, and it was actually a second hand one, with multiple scratches and damaged pieces. I sent them pictures on the damaged pieces, but it took ages for them to go back to me, and they just offered me to send the item back for review, leaving me with no item for another month. Bad experience.
By David099 - 19th September 2014 (Review centre)
5/5
CVP are a very helpful and efficient company. All items I have ever bought from them have been dispatched and delivered super fast and their products are of the highest quality!
By Verified Customer - 18th September 2014 (Feefo)
5/5
Item as described, well packaged and promptly depsatched
By Verified Customer - 17th September 2014 (Feefo)
5/5
Superb rapid service
By Verified Customer - 17th September 2014 (Feefo)
4/5
I am satisfied, except with one little detail (see below).
By Verified Customer - 17th September 2014 (Feefo)
5/5
Great you've honestly really impressed me with your speedy delivery and exact time details
By Verified Customer - 16th September 2014 (Feefo)
5/5
Consistently Excellent Service
By Verified Customer - 16th September 2014 (Feefo)
5/5
Good quality, fast postage. Over all happy with ur services
By Verified Customer - 16th September 2014 (Feefo)
5/5
Really great! Thanks a lot!.
By Verified Customer - 16th September 2014 (Feefo)
5/5
Excellent communication throughout the transaction.
By Verified Customer - 16th September 2014 (Feefo)
5/5
Excellent e-communications - kept informed all the way, from ordering to delivery.
By Verified Customer - 16th September 2014 (Feefo)
5/5
A first class, responsive service. Product ordered mid-afternoon and arrived the next day. Previous experience of CVP also very positive, good advice, great support and a very professional 'no-fuss' approach to dealing with any issues that might arise.
By Verified Customer - 16th September 2014 (Feefo)
5/5
Excellent customer service as ever
By Verified Customer - 16th September 2014 (Feefo)
5/5
Just amazing! In the future i will use only CVP! Fast delivery, super helpful customer service! I'm just waiting for the next month, and I gonna order again.
By Verified Customer - 16th September 2014 (Feefo)
5/5
Convenient service. Fast delivery.
By Verified Customer - 15th September 2014 (Feefo)
5/5
Item not immediately in stock but quickly procured and kept informed
By Verified Customer - 15th September 2014 (Feefo)
5/5
Excellent Retail House.
By Verified Customer - 15th September 2014 (Feefo)
5/5
Very fast and well packaged
By Verified Customer - 14th September 2014 (Feefo)
5/5
Great price and the order tracking was top notch.
By Verified Customer - 14th September 2014 (Feefo)
5/5
Very good service and delivery
By Verified Customer - 13th September 2014 (Feefo)
5/5
Easy to navigate website, order process was straight forward and delivery was brilliant. I especially liked the extent at which I could track my order.
By Verified Customer - 13th September 2014 (Feefo)
5/5
Immediate and detailed information throughout the purchase and shipping process.
By Verified Customer - 13th September 2014 (Feefo)
5/5
Super fast delivery and super easy transaction
By Verified Customer - 13th September 2014 (Feefo)
5/5
Excellent, good prices and fast and reliable international deliveries.
By Verified Customer - 13th September 2014 (Feefo)
5/5
Always a pleasure to deal with.
By Verified Customer - 11th September 2014 (Feefo)
5/5
Well ...nothing to complain....but I'm still optimistic...
By Verified Customer - 10th September 2014 (Feefo)
5/5
Excellent and rapid service - easy website to use and order from.
By Verified Customer - 10th September 2014 (Feefo)
5/5
Ordering, Product and delivery easy, as described and on time.
By Verified Customer - 9th September 2014 (Feefo)
1/5
Very poor, unhelpful when trying to trace my undelivered item
By Verified Customer - 9th September 2014 (Feefo)
5/5
Fast delivery - no fuss. Great!
By Verified Customer - 8th September 2014 (Feefo)
5/5
Item delivered promptly and arrived on time and well packaged.
By Verified Customer - 8th September 2014 (Feefo)
5/5
It was a pleasure to use your web shop. Thank You.
By Verified Customer - 7th September 2014 (Feefo)
5/5
Excellent service. Very impressive .
By Verified Customer - 7th September 2014 (Feefo)
5/5
Fast delivery.
By Verified Customer - 7th September 2014 (Feefo)
5/5
Excellent supplier and service; thanks
By Verified Customer - 3rd September 2014 (Feefo)
5/5
Extremely fast dispatch. Really competitive price.
By Verified Customer - 3rd September 2014 (Feefo)
5/5
Placed orders are delivered promptly - no complaints.
By Verified Customer - 3rd September 2014 (Feefo)
4/5
Very pleased. Website struggled on Firefox?
By Verified Customer - 3rd September 2014 (Feefo)
5/5
I ordered one day and the package delivered to my door the next. And I live in Norway, the company is in England! Never experienced anything like it! And they even managed to handled and order mistake I did and that contacted them about. Within that one day! That is extraordinary good service! Thank you.
By Verified Customer - 2nd September 2014 (Feefo)
5/5
Thank you. Brilliant as usual.
By Verified Customer - 2nd September 2014 (Feefo)
5/5
Incredibly fast delivery, great communication and the best price in the UK market for my item. Thrilled, will be using cvp for all of my camera equipment now!
By Verified Customer - 2nd September 2014 (Feefo)
5/5
Excellent service
By Verified Customer - 1st September 2014 (Feefo)
5/5
Great service and keen prices
By Verified Customer - 1st September 2014 (Feefo)
5/5
Excellent service and very prompt delivery.
By Verified Customer - 1st September 2014 (Feefo)
5/5
Excellent Service. I've ordered it in the afternoon and the day after at mid day was at home. Great service as always.
By Verified Customer - 1st September 2014 (Feefo)
5/5
As always, excellent service and speedy delivery!
By Verified Customer - 1st September 2014 (Feefo)
5/5
Swift overseas delivery at good price
By Verified Customer - 31st August 2014 (Feefo)
5/5
Great service.
By Verified Customer - 31st August 2014 (Feefo)
1/5
Never received the tripod bag. I tried to rearrange delivery with DPD. DPD is the only internet delivery company I get problems with. It's not the company it's a particular driver. In this case he had a choice of leaving it with one of my neighbours. Instead of picking the neighbour adjoining me he decided to pick the builders working in the unoccupied house on the other side. They obviously refused the delivery. For some reason he seems to enjoy this type of behaviour.
By Verified Customer - 31st August 2014 (Feefo)
5/5
Quick delivery
By Verified Customer - 31st August 2014 (Feefo)
5/5
Perfect and fast
By Verified Customer - 31st August 2014 (Feefo)
4/5
OK
By Verified Customer - 31st August 2014 (Feefo)
5/5
Excellent service. Item ordered on Tuesday 26 August and delivery on Wednesday 27 August. I was kept fully informed of delivery time and item arrived as expected. First class services from both CVP and DPD.
By Verified Customer - 31st August 2014 (Feefo)
4/5
Could be Exellent if you did not use UPS for delivery. We had to wait 2 weeks for an express parcel. Finally we had to pick it up ourselves at their facilitys. They would not do a direct delivery even though they had made a mistake.We have had similar problems with UPS a lot of times. any other logistics company is better. Kind regards,Hobi
By Verified Customer - 27th August 2014 (Feefo)
5/5
Very good service and fast delivery
By Verified Customer - 27th August 2014 (Feefo)
5/5
Great response and communication
By Verified Customer - 27th August 2014 (Feefo)
5/5
Excellent customer service, prompt communication and product delivery. User friendly website. Efficient and affordable. I will return for more!
By Verified Customer - 27th August 2014 (Feefo)
4/5
I used the internet to order and asked for the Royal Mail delivery as if we are not in we can pop up the road to collect it at our leisure. However it was dispatched with DPD so my wife had to wait in for the delivery which was quite inconvenient.
By Verified Customer - 27th August 2014 (Feefo)
5/5
Very accurate and fast.
By Verified Customer - 27th August 2014 (Feefo)
4/5
Delivery on time as advised. Item arrived and very happy with purchase. Perhaps packaging a little excessive for a keyboard. Communications excellent but my rating based on abundance of packing material.
By Verified Customer - 27th August 2014 (Feefo)
5/5
As usual. Perfect! A+++
By Verified Customer - 27th August 2014 (Feefo)
5/5
Good company
By Verified Customer - 26th August 2014 (Feefo)
5/5
Service excellent. Could not fault it at all.
By Verified Customer - 26th August 2014 (Feefo)
5/5
Very speedy service , high quality products thanks will use your company again.Wendy Taylor
By Verified Customer - 26th August 2014 (Feefo)
5/5
Excellent service as usual.
By Verified Customer - 26th August 2014 (Feefo)
5/5
Excellent service, fair prices, could not ask for more really.
By Verified Customer - 26th August 2014 (Feefo)
2/5
When informing me that the Vinten dolly would take 3 and a half weeks to come they omitted to mention that the Manfrotto dolly 114MV is exactly the same, costs £120 less and was in stock.
By Verified Customer - 25th August 2014 (Feefo)
5/5
Quick delivery and item is exactly as described. Will definitely use CVP again for future items of this nature.
By Verified Customer - 25th August 2014 (Feefo)
5/5
Website well done with clear and comprehensive information about products. Very fast service and well packaged products. Passed an order late Friday night, I received the package on Tuesday morning in Switzerland. Very good job.
By Verified Customer - 25th August 2014 (Feefo)
5/5
Always have products ready, or good info as to when they will be.
By Verified Customer - 25th August 2014 (Feefo)
5/5
CVP are amongst the best online retailers I have ever dealt with. Every aspect of my order with them was smooth, and the goods arrived extremely quickly. I look forward to buying from this excellent retailer again, they are a very impressive.
By Verified Customer - 25th August 2014 (Feefo)
5/5
I am a client "CVP" recently, but compared with other sites, it seems un, well organized, very personalized website, selling online with personalized access to particular issues (specials) .The shipping is fast and efficient.
By Verified Customer - 25th August 2014 (Feefo)
5/5
Great service, I received my Z-finder within 24 hours.
By Verified Customer - 25th August 2014 (Feefo)
5/5
A good service
By Verified Customer - 24th August 2014 (Feefo)
5/5
Excellent web page, good communication and service..
By Verified Customer - 24th August 2014 (Feefo)
5/5
Excellent shop !
By Verified Customer - 24th August 2014 (Feefo)
5/5
Very efficient service
By Verified Customer - 24th August 2014 (Feefo)
5/5
Fantastic service
By Verified Customer - 23rd August 2014 (Feefo)
5/5
Lot's of gear on the website, quick answer to questions.
By Verified Customer - 23rd August 2014 (Feefo)
5/5
Excellent service, communicated with at all times
By Verified Customer - 23rd August 2014 (Feefo)
5/5
Le site internet , les prix ainsi que la livraison sont parfaits
By Verified Customer - 23rd August 2014 (Feefo)
5/5
No problems at all .. super fast standard delivery
By Verified Customer - 23rd August 2014 (Feefo)
5/5
Thank You.
By Verified Customer - 21st August 2014 (Feefo)
5/5
Great customer service and quick delivery.
By Verified Customer - 20th August 2014 (Feefo)
5/5
Excellent communication pleasure to deal with.
By Verified Customer - 20th August 2014 (Feefo)
5/5
Great purchasing experience, no problems.
By Verified Customer - 19th August 2014 (Feefo)
5/5
Great
By Verified Customer - 19th August 2014 (Feefo)
5/5
The package arrived from UK to Denmark in less than 24 hours, fantastic! Great service, will shop here again! +++++
By Verified Customer - 19th August 2014 (Feefo)
5/5
Good clear website and excellent dispatch and delivery service.
By Verified Customer - 18th August 2014 (Feefo)
5/5
Great service and communicatin
By Verified Customer - 18th August 2014 (Feefo)
5/5
Fast service, will use again.
By Verified Customer - 18th August 2014 (Feefo)
5/5
Very prompt delivery, very well packaged.
By Verified Customer - 18th August 2014 (Feefo)
5/5
Great service and extremely fast shipping.
By Verified Customer - 18th August 2014 (Feefo)
5/5
Quick shipping time, items packed well and as described!
By Verified Customer - 18th August 2014 (Feefo)
5/5
Great customer service and quick and careful shipping.
By Verified Customer - 18th August 2014 (Feefo)
4/5
I clicked, it arrived
By Verified Customer - 18th August 2014 (Feefo)
1/5
Quick shipment
By Verified Customer - 18th August 2014 (Feefo)
5/5
Products and delivery arrangements were excellent.
By Verified Customer - 18th August 2014 (Feefo)
5/5
Exellent
By Verified Customer - 18th August 2014 (Feefo)
2/5
Quick service with wide range of products often not found elsewhere. However, as my order ended up not being required, CVP assured me they would do their best to contact the courier before the delivery was due (3 days later). I do not feel this was enacted, as my follow ups with the company found out. The delivery arrived anyway, and so I had to make sure no-one took receipt of the item and instead turned it away. This worry could have been avoided if CVP had put the effort into reaching the courier. Also, all the emails I sent to find out what was happening were ignored. I recieved no reply. So I would thus far rate CVP's customer service as poor.
By Verified Customer - 17th August 2014 (Feefo)
5/5
Excellent service.
By Verified Customer - 17th August 2014 (Feefo)
5/5
Very good service.
By Verified Customer - 17th August 2014 (Feefo)
5/5
Super Store
By Verified Customer - 17th August 2014 (Feefo)
5/5
Very fast service, easy to order and pay
By Verified Customer - 17th August 2014 (Feefo)
5/5
Great products and fast delivery
By Verified Customer - 16th August 2014 (Feefo)
5/5
Easy to deal with, super quick delivery and they always let you know what is going on with the order.
By Verified Customer - 16th August 2014 (Feefo)
5/5
Great
By Verified Customer - 16th August 2014 (Feefo)
5/5
Amazing service as always. Delivered almost before you order! Cant recommend highly enough
By Verified Customer - 16th August 2014 (Feefo)
5/5
Great service
By Verified Customer - 16th August 2014 (Feefo)
4/5
Good selection of products and service good
By Verified Customer - 16th August 2014 (Feefo)
5/5
In over Ten years of purchasing various items from the internet I have never experienced such a pleasant and communicative transaction as the one with CVP.Their attention to detail and customer care are of paramount importance to them. Buy with confidence from this supplier, you will not be dissapointed.
By Verified Customer - 14th August 2014 (Feefo)
5/5
I was very impressed by the speedy delivery and the goods were well packed and complete.I thought the zoom would be a bit low for my needs with an optical zoom of just 10X however the digital zoom is amazing and seamless. You cannot tell when it changes from optical to digital until the extremities are reached absolutely amazing..
By Verified Customer - 14th August 2014 (Feefo)
5/5
As usual...excellent service provide by CVP!
By Verified Customer - 13th August 2014 (Feefo)
5/5
Always enjoy dealing with CVP. Have never had a bad experience!
By Verified Customer - 13th August 2014 (Feefo)
5/5
Great prices, fast delivery and excellent support.
By Verified Customer - 13th August 2014 (Feefo)
5/5
Great service - informative and rapid.
By Verified Customer - 13th August 2014 (Feefo)
5/5
I have never witnessed such an efficient method of letting me know when the item would arrive and when I had to return the item I was also deeply impressed by the efficiency of the way CVP handled it!
By Verified Customer - 13th August 2014 (Feefo)
5/5
Product arrived next day
By Verified Customer - 13th August 2014 (Feefo)
5/5
Speedy and reliable every time. When stock not available they keep you fully informed as to how long you may have to wait.
By Verified Customer - 13th August 2014 (Feefo)
4/5
Unfortunately the website did not make it clear that an adapter was required to fit the product to my camera. All sorted the next day but it was an avoidable delay.
By Verified Customer - 13th August 2014 (Feefo)
5/5
I do all my equipment shopping with CVP, no one can match the item availability, range of products, customer service and fast delivery.
By Verified Customer - 13th August 2014 (Feefo)
5/5
No problems except the courier was a little late
By Verified Customer - 12th August 2014 (Feefo)
5/5
Quick delivery. Next day in fact. CVP is where we buy most if our gear.
By Verified Customer - 12th August 2014 (Feefo)
5/5
Very easy to order, good communications, and whilst the delivery driver did go to the wrong building on our large works site (as often happens), I would still rate the overall service as excellent - my goods were delivered within 2 working days of placing the order, and their delivery tracking system is most impressive!
By Verified Customer - 12th August 2014 (Feefo)
4/5
Always fast service, most things in stock but more importantly, good prices!
By Verified Customer - 11th August 2014 (Feefo)
5/5
Having worked for a couple of broadcast dealers myself, I can see why I lost business to CVP !Such a simple on line buying service, no aggravation, no fuss, great pricing and great communication throughout the whole purchase.Thank you, I will be back.
By Verified Customer - 11th August 2014 (Feefo)
5/5
Good web site
By Verified Customer - 11th August 2014 (Feefo)
5/5
Excellent service arrived next day
By Verified Customer - 11th August 2014 (Feefo)
4/5
Service was good
By Verified Customer - 11th August 2014 (Feefo)
5/5
Great service
By Verified Customer - 11th August 2014 (Feefo)
5/5
Super fast service!
By Verified Customer - 10th August 2014 (Feefo)
5/5
Customer Service is great. Super Fast delivery. Awesome Products. Quick checkout.
By Verified Customer - 10th August 2014 (Feefo)
4/5
I was pleased with the email telling me that you want me to be a permanent customer. This will certainly encourage me to stick with you. The arrival of the purchase only 24 hours later, at the time stated, was excellent.
By Verified Customer - 10th August 2014 (Feefo)
5/5
Great service, arrived very quickly and well packed
By Verified Customer - 9th August 2014 (Feefo)
1/5
Wrong product sent.
By Verified Customer - 9th August 2014 (Feefo)
4/5
SEEMED FINE
By Verified Customer - 9th August 2014 (Feefo)
5/5
CVP is a company that give me solutions to my problems!
By Verified Customer - 9th August 2014 (Feefo)
1/5
I returned a product and they took over a month to return the money. Not that I have received this money yet. What I really found annoying is the lack of comunication within departments ( sales and accounts ) but also the rude staff and the constant and clear lying about the status of my product order ( money in the post , in the bank , in store credit )
By Verified Customer - 8th August 2014 (Feefo)
5/5
Positive was fast shipping and good price to Czech Republic.
By Verified Customer - 8th August 2014 (Feefo)
5/5
Within minutes my order was monitored and a report sent to me when delivery is due.Thanks
By Verified Customer - 7th August 2014 (Feefo)
5/5
Excellent company - fast dispatch and helpful telephone support
By Verified Customer - 6th August 2014 (Feefo)
5/5
Fast, efficient and good communications.
By Verified Customer - 6th August 2014 (Feefo)
2/5
Nothing we ordered on website was available. Wasn't made clear. Paid for next day delivery. Didn't arrive. Had to buy duplicate stuff elsewhere. Kit ordered still not here. Has happened before. We only shop here as a last resort now.
By Verified Customer - 6th August 2014 (Feefo)
4/5
The only problem I had was trying to get CVP to confirm that the item I wanted was compatible with the slider. I ended up going direct to Kessler Crane in the USA and got an immediate reply
By Verified Customer - 6th August 2014 (Feefo)
5/5
Great service again
By Verified Customer - 6th August 2014 (Feefo)
5/5
I enjoy the functional webpage, excellent service (and i really mean excellent) and good prices. I received my goods fast and I like that i recieved confirmation in each step (goods have been packaged and shiped etc)
By Verified Customer - 6th August 2014 (Feefo)
5/5
Great service and only use the best couriers. can rely on CVP for all my production needs
By Verified Customer - 6th August 2014 (Feefo)
5/5
Very fast shipping!
By Verified Customer - 5th August 2014 (Feefo)
5/5
Efficient service and kept informed at all stages
By Verified Customer - 5th August 2014 (Feefo)
5/5
Lightning-fast delivery every time! Clearly, witchcraft must be involved.
By Verified Customer - 5th August 2014 (Feefo)
5/5
I like how easy it was to find the item that I needed
By Verified Customer - 5th August 2014 (Feefo)
5/5
2nd purchase and was very impressed - also very good IT
By Verified Customer - 5th August 2014 (Feefo)
5/5
Excellent customer service and fast delivery(2 days)!
By Verified Customer - 4th August 2014 (Feefo)
5/5
Fast and easy!
By Verified Customer - 4th August 2014 (Feefo)
5/5
Very very very quick delivery ! The quickest I've never seen !! Order on Monday 1PM, delivered Tuesday 10 AM !!!
By Verified Customer - 4th August 2014 (Feefo)
5/5
Very prompt dispatch
By Verified Customer - 4th August 2014 (Feefo)
5/5
The service was prompt and courteous
By Verified Customer - 4th August 2014 (Feefo)
5/5
Service was excellent and delivery was speedy.
By Verified Customer - 4th August 2014 (Feefo)
5/5
Extremely fast delivery, good information on shipping status and stable carrier. Things out of stock is all way delivered before promised date. I'm impresses!
By Verified Customer - 4th August 2014 (Feefo)
5/5
From date of order to deliver wa amazingly quick
By Verified Customer - 4th August 2014 (Feefo)
5/5
Very good service, and fast and good coms
By Verified Customer - 3rd August 2014 (Feefo)
5/5
A top company to do buisiness with.
By Verified Customer - 3rd August 2014 (Feefo)
5/5
The person with whom I dealt was a brilliant sales worker. Keeping me both feeling happy spending my money and also secure in when it would be delivered and also the best price on my next purchase (which was the day after).
By Verified Customer - 2nd August 2014 (Feefo)
5/5
Competitive price, prompt delivery and well packaged.
By Verified Customer - 2nd August 2014 (Feefo)
5/5
First rate service, ordered on a Sunday and received on the Tuesday with excellent packaging
By Verified Customer - 2nd August 2014 (Feefo)
5/5
Excellent service.
By Verified Customer - 2nd August 2014 (Feefo)
5/5
Very fast transaction and delivery.
By Verified Customer - 2nd August 2014 (Feefo)
5/5
Great customer service and prompt delivery!
By Verified Customer - 2nd August 2014 (Feefo)
5/5
God service and quik
By Verified Customer - 31st July 2014 (Feefo)
5/5
Everything went smooth and quick.
By Verified Customer - 31st July 2014 (Feefo)
4/5
How do i know witbout using your services.Cuse i didn't get my order till nowManish
By Verified Customer - 30th July 2014 (Feefo)
5/5
Very fast, good delivery info, felt like a valued customer
By Verified Customer - 29th July 2014 (Feefo)
5/5
Quick delivery and a good price.
By Verified Customer - 29th July 2014 (Feefo)
5/5
Good communication, prompt delivery.
By Verified Customer - 29th July 2014 (Feefo)
5/5
Helpful and quick delivery
By Verified Customer - 28th July 2014 (Feefo)
2/5
The battery arrived with a US plug with no adapter, I was not made aware of this. I have emailed CVP about this and haven't received a reply yet. From buying from CVP in the past I have often had experiences where extra add-ons have been needed to make the product I am buying work but CVP never use the opportunity to sell me these products. This leaves me feeling annoyed when the product arrives and I can't use it.
By Verified Customer - 28th July 2014 (Feefo)
4/5
This time CVP managed to source the item I needed quickly and it was sent quickly too. I wish I could say that about some otehr purchases I meade previous to this.
By Verified Customer - 28th July 2014 (Feefo)
5/5
Great service - arrived the next day in perfect time for a shoot. What more can you ask for?
By Verified Customer - 28th July 2014 (Feefo)
5/5
Amazing speed of delivery, well packaged, good price, perfect!
By Verified Customer - 28th July 2014 (Feefo)
5/5
Excellent service for buyers abroad. Good pricing and excellent shipping.
By Verified Customer - 27th July 2014 (Feefo)
5/5
As good service as it gets.
By Verified Customer - 27th July 2014 (Feefo)
5/5
The company was communicating urges delay in delivery, the shipping was fast and complete, really excellent
By Verified Customer - 26th July 2014 (Feefo)
5/5
Easy to order and fast delivery
By Verified Customer - 26th July 2014 (Feefo)
5/5
Service EXCELLENT.Ordered during afternoon - rece
By Verified Customer - 26th July 2014 (Feefo)
5/5
Excellent service and good communications
By Verified Customer - 26th July 2014 (Feefo)
5/5
Delivered on time.
By Verified Customer - 26th July 2014 (Feefo)
5/5
Great service. Thank you!
By Verified Customer - 26th July 2014 (Feefo)
5/5
Very nice company to deal with. Have used them on more than one occasion and found them to be very helpful
By Verified Customer - 26th July 2014 (Feefo)
5/5
CVP is one of the few companies I usually shop online because it has excellent service
By Verified Customer - 26th July 2014 (Feefo)
4/5
I liked the efficiency
By Verified Customer - 25th July 2014 (Feefo)
5/5
Fantastic, very very fast.
By Verified Customer - 24th July 2014 (Feefo)
4/5
Faultless as usual. Never a hiccup.
By Verified Customer - 23rd July 2014 (Feefo)
5/5
Competitive pricing and a good range of delivery options.Goods were more than adequately protected.
By Verified Customer - 23rd July 2014 (Feefo)
5/5
Easy to process as always, quick delivery- ordered Wed eve arrives Fri with free delivery- very pleases
By Verified Customer - 23rd July 2014 (Feefo)
2/5
I sent them an email and they have not got back to me....
By Verified Customer - 23rd July 2014 (Feefo)
4/5
On-line ordering was very easy. When I have to speak with them, they are courteous and knowledgable
By Verified Customer - 23rd July 2014 (Feefo)
5/5
One of the best and most professional supplier in Europe! Amount of products, support and delivery time is excellent.
By Verified Customer - 23rd July 2014 (Feefo)
5/5
Excellent
By Verified Customer - 23rd July 2014 (Feefo)
5/5
The best in England for available and reability.
By Verified Customer - 22nd July 2014 (Feefo)
5/5
First-class and helpful customer information service and delivery.. Ordered Thursday, delivered Friday.
By Verified Customer - 22nd July 2014 (Feefo)
5/5
Great and fast delivery
By Verified Customer - 22nd July 2014 (Feefo)
5/5
Great products at competitive prices.
By Verified Customer - 22nd July 2014 (Feefo)
5/5
Fast and easy
By Verified Customer - 22nd July 2014 (Feefo)
5/5
Great seller. Fast shipping
By Verified Customer - 22nd July 2014 (Feefo)
5/5
Can't fault the chaps. Good value and great support.
By Verified Customer - 21st July 2014 (Feefo)
5/5
Ease of finding the product and accurate descriptions were very helpful
By Verified Customer - 21st July 2014 (Feefo)
5/5
Excellent service and prompt delivery.
By Verified Customer - 21st July 2014 (Feefo)
5/5
Superb service all round - very good prices - backed up with an excellent website.
By Verified Customer - 21st July 2014 (Feefo)
5/5
Top notch - ordered on website and was the only place I could find online!
By Verified Customer - 20th July 2014 (Feefo)
5/5
Efficient and timely service. A great company to deal with.
By Verified Customer - 20th July 2014 (Feefo)
5/5
A company that inspires confidence for the customer. I would certainly feel comfortable if I where to purchase expensive pro gear based on the reputation of CVP both by personal experience and from colleagues
By Verified Customer - 20th July 2014 (Feefo)
5/5
Quick and easy as usual. Reliable delivery.
By Verified Customer - 20th July 2014 (Feefo)
5/5
Super communication & fast delivery
By Verified Customer - 20th July 2014 (Feefo)
5/5
Super fast delivery and good prices. Will use You guys more.
By Verified Customer - 19th July 2014 (Feefo)
5/5
Fast service
By Verified Customer - 19th July 2014 (Feefo)
5/5
Excellent delivery
By Verified Customer - 19th July 2014 (Feefo)
5/5
Wish I did not get so many emails about my viewing habits and purchases. I know the website and do not need to be bombarded by emails. However it is sometimes good to get an update about deals or new products.
By Verified Customer - 19th July 2014 (Feefo)
5/5
Excellent service! The first time that i use it, and i'am very happy. Will be one of of my favourite online stores until now! Very fast shipping and good prices!
By Verified Customer - 19th July 2014 (Feefo)
5/5
Xxxxxxx
By Verified Customer - 19th July 2014 (Feefo)
5/5
Very quick delivery and well informed. Did not know what to expect in advance. Would use again.
By Verified Customer - 19th July 2014 (Feefo)
5/5
As alway great, fast and competitive service. Thank you.
By Verified Customer - 19th July 2014 (Feefo)
5/5
Great website, will be upgrading soon to a Rode NT4 microphone, and hopefully one day in a couple of years or so, a Sound Devices 702 recorder
By Verified Customer - 19th July 2014 (Feefo)
5/5
Speedy despatch, reasonable price
By Verified Customer - 19th July 2014 (Feefo)
5/5
Fast reliable service
By Verified Customer - 19th July 2014 (Feefo)
5/5
Excellent communication and customer service
By Verified Customer - 17th July 2014 (Feefo)
2/5
Item came delivered in poor packaging considering it cost over two hundred pounds
By Verified Customer - 16th July 2014 (Feefo)
5/5
Service was very good and had my item within 2 days of ordering online.
By Verified Customer - 16th July 2014 (Feefo)
5/5
Delivery was very fast, friendly when i spoke to somebody on the phone before I bought it.
By Verified Customer - 16th July 2014 (Feefo)
5/5
Very simple online purchase, email update of the 1 hour window when the courier was due to (and did) arrive was appreciated.
By Verified Customer - 16th July 2014 (Feefo)
5/5
Excellent service and communication, highly recommended
By Verified Customer - 16th July 2014 (Feefo)
5/5
Easy to use site, items arrived next day and well packaged.
By Verified Customer - 15th July 2014 (Feefo)
5/5
Easy to order. Bag arrived as directed and allowed be to be at home on the prescribed day and not lose time guessing when the courier may turn up.Also it feels much lighter than existing bag. Haven't used to any significant degree as yet though.
By Verified Customer - 15th July 2014 (Feefo)
1/5
Arrived in good time, in good condition. But WRONG ITEM
By Verified Customer - 15th July 2014 (Feefo)
5/5
Everything was ok!
By Verified Customer - 15th July 2014 (Feefo)
5/5
Excellent service
By Verified Customer - 15th July 2014 (Feefo)
5/5
Excellent service, fast, efficient and buy via the website ex-VAT is a great bonus and timesaver.
By Verified Customer - 14th July 2014 (Feefo)
5/5
Ordering, product info and sale were very easily done. Delivery confirmation was quickly arranged and the deivery was stated to be from 2.29 pm onward on a designated day, and it arrived at 2.29pm exactly. Excellent service.
By Verified Customer - 14th July 2014 (Feefo)
4/5
Good - though my delivery address was wrong!
By Verified Customer - 14th July 2014 (Feefo)
5/5
Quick, efficient service
By Verified Customer - 14th July 2014 (Feefo)
5/5
Very fast ordering and excellent handling. Would certainly recommend.
By Verified Customer - 14th July 2014 (Feefo)
5/5
Good customer service and fast delivery.
By Verified Customer - 14th July 2014 (Feefo)
2/5
Hasn't yet arrived after ordering over a week ago!
By Verified Customer - 13th July 2014 (Feefo)
5/5
Competitive pricing. quick delivery
By Verified Customer - 13th July 2014 (Feefo)
4/5
Relatively competitive prices and quick enough dispatch would recommend.
By Verified Customer - 13th July 2014 (Feefo)
5/5
Excellent
By Verified Customer - 12th July 2014 (Feefo)
5/5
Good service
By Verified Customer - 12th July 2014 (Feefo)
5/5
Lightning fast service, great communication. Very pleased!
By Verified Customer - 12th July 2014 (Feefo)
2/5
I have ordered multiple products from CVP in the the past and had no problem but unfortunately customer service is really slow, I ordered multiple items with the keyboard layout this week but the warehouse fo
By Verified Customer - 12th July 2014 (Feefo)
5/5
Great service and aftercare, i can't fault it.
By Verified Customer - 12th July 2014 (Feefo)
4/5
Fast delivery good comms.
By Verified Customer - 12th July 2014 (Feefo)
5/5
Order handling was really quick. I got situation reports and had a good overview, what was happening.
By Verified Customer - 12th July 2014 (Feefo)
5/5
Prompt and helpful service
By Verified Customer - 9th July 2014 (Feefo)
5/5
Was a very fast service. The product arrived within 24 hours!!
By Verified Customer - 9th July 2014 (Feefo)
4/5
Very good. Can't fault the service.
By Verified Customer - 9th July 2014 (Feefo)
5/5
Reliable as usual! it's all about delivery accordingly to expectations.
By Verified Customer - 9th July 2014 (Feefo)
5/5
OK++++
By Verified Customer - 8th July 2014 (Feefo)
5/5
Very clear website, great delivery, within an hour time window. i even knew the name of the delivery driver (who was quite unsurprised when I greeted him by name)
By Verified Customer - 8th July 2014 (Feefo)
5/5
Great site and services
By Verified Customer - 8th July 2014 (Feefo)
5/5
Great site and services
By Verified Customer - 8th July 2014 (Feefo)
5/5
Top quality service as always! Try CVP before anywhere else!
By Verified Customer - 8th July 2014 (Feefo)
5/5
Very quick delivery and excellent communication
By Verified Customer - 8th July 2014 (Feefo)
5/5
Delighted with the service, better than expected.
By Verified Customer - 8th July 2014 (Feefo)
5/5
Always a good service with real humans!!
By Verified Customer - 8th July 2014 (Feefo)
5/5
Ordering was very straightforward and I was kept really well informed of when my items would be delivered.
By Verified Customer - 7th July 2014 (Feefo)
5/5
Quick dispatch and delivery, any email contact always first rate.
By Verified Customer - 7th July 2014 (Feefo)
5/5
Good
By Verified Customer - 7th July 2014 (Feefo)
5/5
Good website and quick efficient service
By Verified Customer - 7th July 2014 (Feefo)
5/5
Extremely prompt service.
By Verified Customer - 7th July 2014 (Feefo)
5/5
Amazing delivery - ordered in the morning, product arrived by mid afternoon same day!
By Verified Customer - 7th July 2014 (Feefo)
5/5
Very fast and brat communication
By Verified Customer - 7th July 2014 (Feefo)
5/5
First Class! Super quick delivery and with a great courier service.
By Verified Customer - 6th July 2014 (Feefo)
5/5
Always great service and prices
By Verified Customer - 5th July 2014 (Feefo)
5/5
Absolutely excellent service from CVP UK.
By Verified Customer - 5th July 2014 (Feefo)
5/5
Great and speedy service
By Verified Customer - 5th July 2014 (Feefo)
5/5
Really responsive to questions
By Verified Customer - 5th July 2014 (Feefo)
5/5
Very helpful and friendly service
By Verified Customer - 3rd July 2014 (Feefo)
5/5
Fast and efficient service.
By Verified Customer - 3rd July 2014 (Feefo)
2/5
Ordered Friday, paid for next day. Arrived Tuesday
By Verified Customer - 2nd July 2014 (Feefo)
5/5
Nice and fast!
By Verified Customer - 1st July 2014 (Feefo)