Following your order, you will receive an automated confirmation email from our system. The next email you will receive will be from our order processing team detailing your order and delivery times.
Yes. We welcome overseas customers and deliver worldwide, subject to the following payment terms: Customers can pay by credit card if delivery is to the registered (confirmed) address of the credit card and the transaction is 3D secure - ie: It is Verified by Visa or Mastercard SecureCode. In the event that the transaction is insecure payment can only be accepted as a bank wire transfer in GBP.
Unfortunatelly not, but we are working on adding this option.
A Full VAT invoice is provided for all orders.
Please contact using the form on the contact page
or call us on 01527 854 222.
We do not store your credit card information. Everything else is stored on a secure server.
As we take our online security seriously, we carry out strict security checks on orders placed using your credit / debit card so that your card will not be used illegally. These checks are in your interest. To verify your identity, we compare the details provided to us on your order with the details held by your bank. If these details do not match or we feel there may be some problem with the details you provided, we will ask you to confirm your address or identity. Follow the instructions contained in the email and provide us with confirmation of address. Please note that we do not ask you to provide card details or any personal information.
If you can’t find the help you’re looking for, you can contact us in the following ways: